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December 2023 by Baized Haq
Retarded customer service and constantly blocks your card with no hope to regain it back on weekends. I set up my phone number 6 times for them to never send me text alerts a single time. Switch to a real bank like CHASE or something.
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December 2023 by Susan Carr
Always a great experience banking with MidFlorida at my local branch. Each representative is helpful knowledgeable and goes above and beyond to make each transaction seamless and efficient.
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May 2023 by Yehisla Rodriguez
Maria Fulford was an amazing loan officer, very helpful and professional. We're so happy with the service! 5 stars!
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May 2023 by Khadija M.
Great service at waterford lakes branch Solano solved all my problems you guys rock great staff
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May 2023 by jody Pass
I have been banking with MidFlorida credit Union for at least 5 years or so I have to save us some comments here are positive! And then you have some that are negative me personally I have never had a negative experience with MidFlorida credit Union. The staff has always gone above and beyond for me and my son who is now a MidFlorida credit Union member.
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April 2023 by Mark Daniell
Visited here for the first and last time recently, to close my account. I had a car loan with MFCU years ago but had no other use for the account. After the customer service phone line failed to help me after 30 minutes on the line, I went into the branch and a teller helped me right away. He was polite and professional and didn't waste my time trying to convince me to keep my account open.
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April 2023 by Wilsie Ortiz
Great customer service every time I walk in there. No complaints.
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March 2023 by Cathy Cooper
Great bank with great personnel. Informative and wonderful people who really care about you and your financial issues ?!
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March 2023 by Marion R.
CD investment ALERT. Mid Florida penalty for ending a 5-year CD is 3 years interest. I didn't even take my money out of the bank and they still charged a 3 year penalty. just read fine print before you get 5 year CD. 90% of banks charge 1 year penalty. Mid Florida charges a 3 year penalty. BEWARE folks BEWARE. Do not invest your hard earned money at Mid Florida Credit Union. 30 years I was a member ......: 30 years. customer service is terrible. BEWARE. During COVID I came to be caretaker for my 88 year old mom and missed the maturity date on my 5-year CD. BEWARE special interest rate offerings and fine print.
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December 2022 by Jared Roys
Thank you to Diane and I Jessica (I think that was her name) for helping me get a new debit and credit card the day before my flight. They made sure I had what I needed and went out of their way to do so. Thank you again!
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December 2022 by Ben M
Friendly staff, reasonable services but... Wow their drive up needs work.Placement is directly in the sun, if you are able to see what's going on the screen don't take too long cause you'll burn your fingers. When you receive your card back it feels like it's ready to melt. Screen is not the most responsive due to the heat.Can you tell what the screen is saying? I can't. Tip: bring a folder or something with you to hold in the air over the screen to try to see what it is saying. But good luck if you have a low car doing that because the ATM is rather high as well.
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December 2022 by Jaime Rodriguez
The service was excellent. Jessica took care of me very well and her service was excellent.
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November 2022 by Deleila Baskett
Linda Bufis was so helpful. She answered all my questions and provided me with options best fit for me. Not to mention the staff greeting upon entering.
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September 2022 by John Bannon
We are part of the Mid-Florida family, this is our 4th car loan with them and every single time the process is AMAZING. It's Easy, Fast and they are super friendly. Thank you Linda Bufis you made the process frictionless. Go see Linda for all you banking needs!!
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July 2022 by Kenith Miller
Went by to close on a HELOC. My loan manager was terrific.
