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October 2023 by Dandelion Girl
This is a good storage center. It's clean and functional. I keep my e-bike here, because it's too heavy and bulky for stairs, so I access my unit daily to get and return the bike. My biggest concerns at storage units are bugs, but I've never seen one here, not even a dead one. The manager, Ryan, is very friendly and professional. I've never felt like I was a bother or inconvenience. All in all, if the location is right for you, I wouldn't hesitate to recommend it.
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October 2023 by Caroline Segura
Ryan was excellent attending to all my storage needs, very clean facility and friendly staff. Would recommend again!!!
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October 2023 by Raúl Escalera
Great experiences, very good service from Mr. Duncan. He know help me as well for all my needs!
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September 2023 by PGBRell Money
Very easy process. Facilities were clean. Rates were very good. Neal was cool as heck. I definitely recommend
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September 2023 by Monica Peralta
The property manager Ryan is awesome! He explains perfectly everything to us and his customer service is excellent. The units are very clean, easy access ?
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September 2023 by Jorge Cardenas
Ryan is a marvelous person, he gave me a great service, answer all my questions and always with a big smile. Thanks and we will see you again!
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August 2023 by Sharon Larita Ashford
Ryan helped me sign up for this storage unit, Being it was one of my first I was concerned about the process and he was AMAZING! His customer service ethics are above and beyond this company is very fortunate to have such a caliber of person on their team.
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August 2023 by Trey Batista
Ryan was attentive and extremely informative and patient and very helpful would absolutely recommend others here!
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July 2023 by Russ Wasendorf Jr
After being a customer for many years the monthly storage fees were twice that of local competitors. It would be an exaggeration to call it a scam but every 6 months they raise the rates. Even the people at the front desk admit it is a simple model. They assume you will not change because the hassle and cost to rent a moving truck, load it and rent at another location. It cost me a weekend and $400 (actually another $390 on top of that because they said I did not send the emailed written cancellation in on time even though I communicated to them what I was doing) to move but my rate went from almost $390 to under $200 at a place of equal quality 3 miles away. I wonder how many elderly people are stuck in this spider's web. If you are elderly and stuck in this mess please speak out. I'm sure there are some local teenagers that could help out.
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July 2023 by Tia King
Absolutely wonderful staff always helps when I forget my payment and storage number? but I highly recommend Mia and Ryan you rock??‼️
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June 2023 by Paul B
The storage facility is clean and climate controlled. The moving truck can drive straight in to load and unload. Very convenient.
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May 2023 by TopShop 1-Offs
Ryan and Mia are both great representative of your company. They have both gone above and beyond for me and I can’t thank them enough!
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May 2023 by A'Shyia Haugabrook
Great staff! Very friendly, helpful and extremely accommodating! Highly recommend!!!
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April 2023 by Edward Clark
Ryan was absolutely fantastic very professional great sense of humor! All around a pleasure to work with. Takes pride in property and values customer service.
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March 2023 by Jennifer
I highly recommend the US Storage in Orlando, on Majorca Pl. Ryan and Mia are both very nice, knowledgeable and very helpful. It is always a pleasure doing business with them.
