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October 2023 by Albert Raisor
I have never spoken to a ruder, more unhelpful representative. From the moment Tanya answered the phone to the moment I decided to hang up, it was obvious she doesn’t like her job and did not want to be where she was doing what she doing….
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September 2023 by Phillip Call
Went to get a welding gas tank and i just wanted to see the tank before buying it to make sure it was the right size and she was annoyed that i asked and just said “they are all the same size they just get taller” as if it was going to inconvenience her that much when i was getting a cylinder either way i just wanted to see that size before paying for it so she had to go out to the cage anyways.
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September 2023 by Matthew Jaeger
Item on website in stock at store. I drove 30+ minutes to find that they don’t have and never had the item.
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August 2023 by Kenny Roman
I was very disappointed and felt offended and called a liar when I went to the store to exchange my boat rotor hub from a month ago and it completely says on the label 2 year limited warranty. Thanks to the employee in the front desk and the store manager. That was not a good customer service.
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August 2023 by Tony Patercsak
Let me tell you as a iron worker this place is the big boy tool store. Friendly staff and tons of selection of name brand goods. Thank goodness for Northern.
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August 2023 by Carlos Tosso
Good service, knowledgeable staff and good prices.Besides good variety of products with good quality brands.
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June 2023 by M M
Easy web to use!! Love that there is mil or or store pickup., Don't actually have to go in. They offer curbside also!!
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April 2023 by Exterior Cleaning Solutions
Purchase a NorthStar 10.0 GPM Soft Wash Bleach Pump — 24 Volts after 4 days the cartridges started to leak I called warranty dept. They sent out 2 new ones again after 2 months the motor whent out they replaced it then a month later it when out again I called them they told me there was nothing they can do that It was replaced and that the warranty only cover a one time replacement. This was the worst pump kit I have ever purchased. Do not purchase there so called bleach pumps they do not hold up not worth the money you pay.
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April 2023 by Carl Bergman
Second time going to store to pick something up and not in stock. Showed having 11 in stock online but not there. complete waste of time. Way to go. Pushing people right to online ordering. Won't ever waste my time again.
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April 2023 by Mike
Great crew.............really nice store and lot, Knowledgeable folks indeed. Always great advice.
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February 2023 by L G
This place has everything. All the products that I have bought have been good quality. I have also had to return a couple of items and that wasn't a problem but I did have my receipts.
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January 2023 by Michael Montana
Excellent products at an affordable price what more could you ask for except FREE shipping. I signed up for a one year membership and received FREE shipping for the year and I have saved at least $100 in shipping costs since. I believe the membership was $39.99 but don't quote me on that.
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January 2023 by Mike Bosse
Store is well stocked but customer assistance is difficult to obtain.
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December 2022 by Scott O'Neill
This store is always well stocked and very organized. The staff is very helpful.
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December 2022 by Roger Beckner
Good, but was not able to apply $20. Off coupon
