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November 2023 by Hiram Delgado
Don’t want honor purchase receipt! Don’t buy from this store … manager at store offered no help at all, making excuses! Manager pretty much didn’t care at all about customer experience!
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October 2023 by Bill Helriggle
Their service was great I bought new glasses had lenses changed and I am a long time Oakley user at 79 years of age
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September 2023 by Rob Hernandez
Came in to get my sunglasses fixed after a pool mishap. I called ahead and was told that more than likely they could fix them in-house.I came in later the same day and spoke to the gentleman that took my call earlier that day.Long story short, I was in and out in less than 10 minutes. I really wish I could remember his name, but he was super polite and helpful.
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September 2023 by Tracy Theisen
If I could leave this location and 11 I would. Every single time I visit their the experience is flawless. This is the second time I’ve ordered a pair of prescription glasses online and the optometrist at this location has had to correct their mistake. Tristian, Giovanni, and Joey are a powerhouse at that location. The only negative thing I have to say is every time I go there to fix a problem I end up buying some thing else. I love visiting this store!
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September 2023 by Kendall F.
I have grown accustomed to the Oakley store at Disney Springs. The customer service at the Florida Mall location blows it out of the water. I visited the store around 4pm on a Friday, so the mall was fairly busy. I was promptly greeted, and was told about "what's new" without it being overbearing. I gravitated towards a specific pair, and Giovanni (sp?) was right there to tell me all about the features specific to those glasses. I ended up snagging a pair, and then was tempted with the buy one get one half off deal. You can't go wrong with half off Oakleys! I mentioned that I would like to have a brown pair since I was already planning on getting black frames. He knew exactly what I was looking for. The whole process was easy, friendly, informative, and I would gladly give this location my business again in the future.
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September 2023 by Jose Paredes
This store have much variety in Sunglasses, is amazing and good prices.
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August 2023 by Segun Adeniji
My family and I were at Oakley’s Florida Mall Orlando branch yesterday. My son and daughter bought a pair of Contrail TI and a 60 Gibston, respectively. Joerae was an absolute delight to interact with! Her first-class professional assistance apart, she had my entire family enthralled with her bubbly and engaging personality. She is an excellent ambassador for the brand as is her supervisor Giovanni.
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August 2023 by Reinaldo Diaz
I received the best service from the Oakley stores I have visited
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June 2023 by Ric Cadwallader
The staff (Giovanni) is very helpful and knowledgeable. They also provide a deep discount for Veterans. I will definitely continue shopping there! Thank you!!
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May 2023 by Tisa Holt
Tristan , in the Florida Mall in Orlando, was so helpful and kind to us. So much so, that we bought another pair of sunglasses along with the two we had just bought from him. He was patient and knowledgeable. What an asset to your company! As business owners, we truly appreciate a great employee, as they’re hard to find. Congratulations on Tristan! You make a lot more money bc of this guy. Protect him and keep him happy. Maybe give him a raise?
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May 2023 by Jose Dominguez
I had a great experience at the Oakley store in Orlando, at the Florida Mall. The customer service was excellent, and they have great merchandize to choose from.
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May 2023 by hvistas99
Great service, answered all of my questions and helped find what I was looking for despite it not being on display.
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April 2023 by Sara Gerard
Very helpful optician (Tristan) helped me decide which sunglass lens was right for me. Gave me a little education at the same time. Ordering my prescription lenses was a breeze. Would definitely recommend this location!
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April 2023 by rob Simon
Great staff always a great variety and extremely helpful !! And they've gone out of the way to help me find a pair of glasses but a few times that I was looking for and get them ordered in
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March 2023 by Jon F
Great service, took time with us, looked at a lot of options before settling on a final pair.
