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September 2023 by Chris H.
Best car wash in all of Orlando as far as I'm concerned. They do a thorough job, from the dash wipe down to the windows to the tires. If they missed a spot, just let them know and they'll gladly accommodate.
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September 2023 by Stacie M.
I havent lived in Orlando in about 6 years- entering the time that I did live there, octopus has always had a reputation of being horrible. I came into town this past weekend to visit family and needed a car wash so I figured maybe after six years plus of having bad service they may be better. Lol. NOPE. I paid $50 for a car wash which I drove my car through the washer myself- something I couldve done at the gas station for $7. I even paid extr to have my inside cleaned since I have a dog that sheds. I'm not sure what exactly they did to my car, but when I got to my backseat, it was as if it was never touched, meaning my dogs hair was all over my backseat still. I'm not sure if they used in already damn microfiber towel, however, the outside of my car was still not even dry. I also paid extra to have my mats cleaned, and again still dirty.
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September 2023 by Oksana Gavrylevych
I "washed" the car today, if you can say so, the car for $90 is just horrible, they just left a bunch of flaws inside, they forgot about the trunk altogether, they didn't even look. There is simply no service. When I drew attention to the shortcomings, I was denied something incomprehensible that it was not washed at first. What did I pay such money for? I regret spending that money on this sink.
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September 2023 by Kennedy M.
Got my car shampooed and asked for them NOT to wash it. They misunderstood and charged me $25 for a car wash that I didn't want. Now they won't give me my money back so I'm on the hook for their mistake. This place sucks. Plus it takes forever to get your car washed.
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August 2023 by Carl A.
I took my car to Octapus Car Wash in Orlando and Kerry the manager and his team did a great job. Friendly and efficient service as what I experienced. Thank you, Kerry . I recommend this establishment anytime and good to meet Kerry
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August 2023 by Eric Becton
I don’t get some of the 1 star reviews on here. I think some of them might be fake reviews from competitors. Anyway, this place is great. I’ve been a customer for almost a year now. Everyone has been friendly, I’m in and out in less than 10 minutes with the automatic car wash. I’ve had the detailing/waxing done once before and they did a great job. I saw one review on here and they were like “THEY DIDNT CLEAN MY CUP HOLDER” meanwhile it looked like the guy had spent every day for the last 10 years spilling coffee in it. I mean you gotta have reasonable expectations. Anyway, it’s a good place, you gotta take the bad reviews with a grain of salt.
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August 2023 by Elise Del Rio
We have a monthly membership and really are pleased with the service we get. Last week, after they dried off my car and I got in to drive away, my car wouldn't start. One of the gentlemen who works there saw me trying and trying to start my car. He approached me and told me not to panic and he went and got a portable battery charger and started my car. He was so kind and told me that if I ever had a problem to just ask anyone there and they would help me. I wish I had gotten his name but a HUGE thank you to all of you at Octopus Cash Wash!!
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June 2023 by Hossein Shamskolahi
They damaged my tint , literally wiped parts of it off on my Mazda cx5 using the wrong rag to wipe my windows on a super hot day not even under the canopy and the manager said “ I wasn’t there to see it happen I’m sure it was like that when we got it”. They damaged my dash on my 2023 highlander xse I paid $150 to get it detailed they detailed exposed to the hot sun since it was a busy day and the cat was dirty, seats weren’t even wiped and now my dash is ruined. I showed the manager he claims Toyota should fix it!!! That’s insane! The car is brand new and octopus is the only place to touch my car. I am very heart broken over this unprofessionalism. Stating “ we wouldn’t be in business and if we didn’t see it happen we can’t say we did it” managers exact words I was shocked they take zero ownership to any damages their untrained staff cause.Services: Full body wash
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April 2023 by R H
Octopus car wash is the best in Orlando. I had my cat detailed by Eric and it was the best detailing my car has ever had. They were professional, very thorough, and made sure I was satisfied. I even got to talk with Sam the owner and I can tell that he has built a great team and that’s why their customer service is so excellent.
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April 2023 by Deon Cooper
This used to be my go to washing spot but haven’t been here in 2 years. Paid $100 for a detail and while the outside was done amazingly, the inside left much to desired. Still had areas that needed to be cleaned & ended up just doing myself which was disappointing considering I just paid $100 & still had to do work.
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April 2023 by Scott Simpson
SEVERELY DAMAGED MY TRUCK. I would never go to this place. I reached out to the Owner and no response. The manager on site was so unprofessional. I offered to come in when the wash was closed to replicate the scenario and he says "Well we can guess as to what happened all we want." They agree that the damage was not there when the truck came in. Had to file a police report. WOULD HIGHLY RECOMMEND STAYING AWAY FROM THIS PLACE!Service: Auto detailing
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March 2023 by Luke Berg
STAY FAR AWAY UNLESS YOU WANT TO GET SCAMMED. I’ve been coming here for years, usually for an express wash every month or so. I recently signed up for a 3 month special membership at $20.99/month. After the 3 months were over, I decided to cancel the membership and did so at the front desk before my next billing date. A month later, I went back to get an express wash for $10. Lo and behold, they never cancelled my membership a month earlier. And how convenient: there’s no record of my cancellation, so there’s nothing they can do. And even worse, the price of a monthly membership is $38.99! So I’m basically out $40 and I only got one $10 wash. Terrible business practice, terrible customer service, and the loss of a loyal customer.
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March 2023 by Arjun Arjun
Amazing work, got a monthly plan + wax/detailing on a deal. My Tesla looks brand new and interiors look very clean. They do a decent job on the interiors but exterior is amazing. Staff is good and friendly.Tip: go on the weekdays right around 8 -9am, will get your job done faster.
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March 2023 by Ben Habicht
Paid $90 for a wash and “detail”. Not sure what their definition of a detail is but the first place I would start is vacuuming the leaves out of the trunk. You could give some high school kids a hose and a vacuum and they would do a better job.
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March 2023 by Luke B.
STAY FAR AWAY UNLESS YOU WANT TO GET SCAMMED. I've been coming here for years, usually for an express wash every month or so. I recently signed up for a 3 month special membership at $20.99/month. After the 3 months were over, I decided to cancel the membership and did so at the front desk before my next billing date. A month later, I went back to get an express wash for $10. Lo and behold, they never cancelled my membership a month earlier. And how convenient: there's no record of my cancellation, so there's nothing they can do. And even worse, the price of a monthly membership is $38.99! So I'm basically out $40 and I only got one $10 wash. Terrible business practice, terrible customer service, and the loss of a loyal customer.
