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February 2024 by Chelsea R.
Came in and needed some cards printed for a VIP event my business is hosting. Alex was SO helpful I genuinely could not have done it without him. Super knowledgeable about printing options, expedited the whole process and was genuinely kind throughout our interaction. I've always been a staples girl but I'll be back to Office Depot simply because of Alex's amazing customer service. Thank you!!
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October 2023 by Paula R.
Special shout out to Tiffany for her above and beyond service today as I struggled to navigate through the printing instructions on the website. She is a superb multitasker and was simultaneously running the whole store, but still made me feel very special.
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August 2023 by Shana Harper
Terrible service. If you need printing help they don't have time for you. Understaffed and nobody cares about providing assistance.
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November 2022 by Briana J.
My favorite print center of them all! Unsure what I would do without Sakara on Orange Ave. each time I need a large print job. She is the best that customer service has to offer. The manager in this location is helpful as well. I pass a lot of print places to get here. And I will continue to!
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August 2021 by John M.
This particular Office Depot is in the SODO (south of downtown) neighborhood of Orlando. It is located in the same shopping plaza as the Publix and is located next to the Peach Valley Cafe in that shopping plaza. The store is clean and the person who assisted me was absolutely fantastic. Since it is in a relatively large sized shopping plaza, parking is not an issue. This shopping plaza is also conveniently located on Orange Avenue, so it is in the middle of everything. I would definitely recommend a visit here for any of your office needs. I will give it five stars (). Head on over that way if you need anything for your office.
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July 2020 by Jaime R.
Customer service sucks if their was an option for a no star I would put it. I would not go or buy from this place even if it was the last place on earth . I go in today to buy some supplies, when I was asking the customer service rep CHAD who was looking down the whole time if they do net 30's AKA business account he said in 15 years he has never herd about that. As I asked how do you work with companies who do business account. His statement was That his vinyl business and real estate business doesn't need business credit that he's doing real good, and that his businesses don't need lending that his cash flow takes care of everything. If this is the level of customer service that is here I will take my business somewhere else and further more even your employer Office Depot also uses business credit CHAD.
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February 2020 by Gina E.
Martha was extremely kind and helpful today she made my experience a positive one and I will definitely be coming here for all my future needs just to see her!! What a sweet lady!!!
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November 2019 by Todd D.
Ok friends buckle up because this is a true roller coaster of a review. So normally I'm less inclined to review a major corporate brand because who cares, right? Everyone knows Office Depot. But let me tell you how we got here. So my fiancé and I are planning our wedding, that's what fiancés do. And we are doing a lot of stuff ourselves because wedding price tags are NO JOKE. I'm usually the one to say "throw some money at it and make it go away" but I HAVE LIMITS Y'ALL. So anyways, we (ok mostly him but I'm helping) have been working on making invitations from scratch, they're individually painted, they look amazing (I'll attach a pic to the post), and all that was left to do was print them. Well it turns out no one we know has a printer any more because print is dead. So we trot on down to Office Depot with some paper and a dream. Let me tell you that the young lady at the print station (Sam) was a gem. She guided us on how to use the self-service print station to print from an emailed document, but when we tried to actually do it - BOOM - the machine didn't work. Nothing printed, nothing happened. I was NOT about to put these precious pieces of art into a potentially shady xerox, so instead Sam has us email the doc to her directly, and she prints it on the machine behind the counter - the special employees-only printer. She adjusted the margins, did a test run, and generally made sure it was perfect before sending out sheets through the wash. And then, because they printed 2 to a page, she used the Office Depot laser cutter to give us a crisp, even, perfect cut on all the invites. They were PERFECT, and the whole thing was all of like 5 bucks (and half an hour of time because of that failed attempt on the self service machine). So I'm happy, right? Don't worry, the turn is coming. So the invitations are looking good but a little simple, so we decide to gussy them up with a little rice paper. I order said paper from Amazon (because I went to 3 local places and couldn't find what I was after - don't @ me), and it arrives and looks good but is too big. The invites are a rectangle and the paper is a larger rectangle. So we decide what we need to do is cut the paper to more of a square, so that we can fold one edge around, glue to the back, and make it like a little book cover. Cute! Can you picture it? I'll attach photos. So point is I need this delicate, moderately pricey paper cut perfectly, and I know EXACTLY who is gonna get my business. The OG OD - Office Depot. So I trot on back and while I'm waiting at the counter on a whim I looked up the star rating here and I'm like - come on you guys, this place is KILLING these invitations! I'm all "Get ready for 5 stars, Yelpos!" So of course as with any good story, this is where it all crashes. I asked to have the paper cut, notes how I need it to be a square, and gave the young lady (name redacted) at the counter my invitations to measure against, along with about 50 sheets of rice paper. And as you might guess based on my ominous foreshadowing - she disappeared to the laser machine for a couple of minutes, then happily returned with a 50-sheet stack of small rectangles. There was no test run, no "Does this look good before I do the rest?" Just 50 sheets of incorrectly sized paper rectangles. I guess now we will use them for origami? So I'm going down the middle at 3 stars, for one perfect job and one total fail. Thankfully we had backup paper left over at the house, which we are now cutting with scissors like normal people would have done to begin with. And I suppose I have learned a valuable lesson here about my own hubris and listening to the Yelp community. Next time I'll know!
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August 2019 by Jane S.
No customer service even when they aren't doing anything. Terrible customer service skills.
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July 2019 by Janet L.
My best stop for business supplies and cokes and candy too! When I am waiting for an appointment or getting paper, printers, or computer stuff--I shop. OMG! It can get expensive because there's so much good stuff.
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February 2019 by noe sinai
It's a good place to buy school supplies and more!
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November 2018 by Dean A.
Their was an error on my order. They told care of it in a timely manner. AWESOME customer service. The price on the products are reasonable, and they deliver to your business or home.
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April 2018 by Kim D.
I stopped into Office Depot today to recycle some used ink cartridges. Just the small ones from my printer. As I was in the parking lot a woman open her window and asked if I would recycle her toner cartridge. Of course, I said I would. I was happy to do a favor for someone. I went inside and said I wanted to recycle my used ink cartridges. They asked me if I had a rewards card. I told them, "I thought I did, but I just want to donate the cartridges I do not want any rewards". I was then told that if I did not have a reward card they would not accept the cartridges. If I had a rewards card I was limited to 10 per month. So I gave a phone number hoping they had it in their system so I could donate the ink cartridges. The cashier took 10 of them and that was that. I remembered I had the toner cartridge that the woman in the parking lot gave me so I asked the cashier to take it. At first she said she couldn't take it because I already reached my limit of 10. So I told her that it wasn't mine and some lady gave it to me in the parking lot and I didn't want it. She finally took it, reluctantly. What I don't understand is why they don't just take ink cartridges without my having a rewards card. I am sure they get some kind of a compensation for these in cartridges. Oh well, I guess I'll go back next month to recycle what I have left.
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March 2018 by Joe H.
I could not believe the fumbling around at checkout; today and most times I've been there. They should try a new thing out called "training."
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February 2018 by Engelberth S.
This people don't care about the costumers I lost 30 minutes in a line to get copies of a paper and at the end they decide to fix the computers with a technician in front of the costumers waiting for the print service
