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December 2023 by Rodney Knoerr II
Was in the store today and the staff was phenomenal!!Ellie the store manager went above and beyond to make my family feel welcome. If you are in Orlando skip the other surf outlets and go see Ellie at O’Neill, guaranteed to take care of you!
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December 2023 by Danielle Knoerr
Love this store! A must visit. The BEST customer service! Ellie always makes everyone feel like family.
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November 2023 by chris roscoe
Great sale, staff couldn’t be more helpful walked away with good deals on shorts, they had a great range
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October 2023 by Richerd Green
The store manager was so rude and very disrespectful I was there on the 14th or 15th of July to buy some board shorts and notice the promos had changed from the last time I was there. When I asked her about it she said something along the lines of "You snoozed you lose" I thought maybe she was trying to be funny but came off super sarcastic. When it was time for me to cash out I noticed she was putting my stuff in very small PacSun bags while I was leaving I also noticed some costumers had O'Neill bags when I came back to ask for an O'Neill bag so I can put all the PacSun bags they gave me into one. She said "no" and "couldn't give me one because of shoplifting" I was taking back with what she said to me also embarrassed being that the entire store heard it and now was looking at me like I'm some type of shoplifter. Never have I been treated or talked to that way at the outlets (and that's saying a lot)
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June 2023 by wendy thomassen
On April 22th We bought a pair of Reef flipflops and paid with our Dutch bank card. The girl says: it didn’t work try again. We did it again and she says again it didn’t work. So we paid with our creditcard. After a few days we saw that we are charged 3 times!! I can’t get contact and tried it on different ways. Now my husband has very expensive flipflops! We will get our money back. It cost me a lot of time to send emails etc.So I hope I get reaction and money back!
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June 2023 by Reka
Great store, huge selection and kind staff. Always happy to return
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February 2023 by sanyerys veloz
The store is staff is amazing and super helpful! Frank helped me find the right item as well. Definitely gonna come back!
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February 2023 by Mikerock 1000
Frank was amazing! He helped me find the right trunks and provided excellent customer service!!!
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December 2022 by Daniel Patterson
Staff was attentive to our needs.
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November 2022 by Anja Moen
Een heel slechte ervaring gehad met de shop manager José! Je kreeg bij aankoop van 125$ een rugzak kadobon. Onze aankoop was 93.$ maar mijn zoon had 3 minuten daarvoor voor ruim 50$ gekocht. We kregen geen rugtas omdat het niet in 1 aankoop was gebeurd. Vind dit echt een heel slechte reclameNa een antwoordt te hebben gekregen van de manager hebben we vandaag een rugtas opgehaald. Top service nogmaals bedankt?
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November 2022 by JOANNA EDWARDS
I was looking for a cover up for my trip to Cabo and Ana the manager went above and beyond to help me find exactly what I needed and how to style it. I was welcomed in, with efficient and caring service! I was so happy with Ana for helping me! Thanks again.
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November 2022 by Nick Kourpanidis
I am definitely disappointed when I call your place in Orlando your prices are different than online online I asked for a manager and for a phone number for customer service he has no idea what it is what it is then I asked for an address for a address for corporate once again he has no idea Extremely disappointed
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November 2022 by Greg Barrett
Great experience! The staff was super helpful and friendly. Will definitely come back
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November 2021 by Joseph Sowell
I love my blue and Yellow O'neill Tee!
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November 2021 by Sean J
Average
