Optum - West Colonial

Family Practice
Hours: Optum - West Colonial is a leading healthcare provider that offers intelligent, integrated solutions to modernize the health system and improve overall population health. The business has received mixed reviews, with some praising the excellent care provided by Dr. Guevara, the primary care physician, and the warm, welcoming atmosphere of the office, while others have expressed dissatisfaction with the front desk staff's responsiveness and knowledge. Patients have reported a positive experience at the West Colonial location, describing the staff as calm, upbeat, and genuinely helpful, even when dealing with challenging situations. The triage nurse and the office manager were particularly praised for their kindness and attention to detail, ensuring a smooth and welcoming experience for new patients. Dr. Guevara was commended for his thorough, personalized approach, making patients feel valued and not just a number in an assembly line. The overall impression is that Optum - West Colonial strives to provide a professional, efficient, and patient-centered healthcare experience.

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1. Orlando, Florida