Orange Cycle is a well-regarded bike shop known for its outstanding customer service and knowledgeable staff. Many customers highlight their experiences with staff members like Jeorge, Cole, Jerome, and Rich, who go above and beyond to ensure satisfaction. Jeorge is praised for his exceptional bike fitting service, emphasizing the importance of proper adjustments for a better cycling experience. Cole is noted for his assistance with eBike purchases, demonstrating attentiveness and thoroughness in explaining bike features and accessories. Jerome is recognized for helping customers select accessories and upgrades without any pressure. The shop is spacious and well-stocked, offering a wide variety of bikes, gear, and accessories. Customers have traveled long distances, such as over 190 miles, to purchase bikes from Orange Cycle, reflecting its reputation as a top destination for cycling needs. Quick repairs and friendly service are also common themes, with many expressing gratitude for prompt assistance in getting their bikes back in working order. Overall, Orange Cycle is recommended for anyone looking for a bike or related services, as they treat customers like family and create a welcoming atmosphere.
The best bike store ever. Jorge was so friendly and attentive. He helped me a lot when choosing a new bike.
July 2024
I rerecently bought a Specialized Sirius from Orange Cycle and had a great experience. The staff was incredibly friendly and knowledgeable. When my bike broke, they repaired it quickly and without hesitation. They got me back in the saddle in no time! Highly recommend.
June 2024
The guys at the service department are phenomenal!!! They know all about bikes and are super helpful : )