Orange Cycle is a well-regarded bike shop known for its outstanding customer service and knowledgeable staff. Many customers highlight their experiences with staff members like Jeorge, Cole, Jerome, and Rich, who go above and beyond to ensure satisfaction. Jeorge is praised for his exceptional bike fitting service, emphasizing the importance of proper adjustments for a better cycling experience. Cole is noted for his assistance with eBike purchases, demonstrating attentiveness and thoroughness in explaining bike features and accessories. Jerome is recognized for helping customers select accessories and upgrades without any pressure. The shop is spacious and well-stocked, offering a wide variety of bikes, gear, and accessories. Customers have traveled long distances, such as over 190 miles, to purchase bikes from Orange Cycle, reflecting its reputation as a top destination for cycling needs. Quick repairs and friendly service are also common themes, with many expressing gratitude for prompt assistance in getting their bikes back in working order. Overall, Orange Cycle is recommended for anyone looking for a bike or related services, as they treat customers like family and create a welcoming atmosphere.
Joey is the man! brought my bike in for a loose and worn out seat bracket and he knocked it out no problem. thanks guys!!
December 2025
Justin is amazing! He is a superior mechanic and has been able to fix unique problems with my S Works Tarmac and my Epic 8 Mtn Bike as well as my son's S Works Epic 8. I highly recommend him and Orange Cycle!
November 2025
Very helpful. I picked out new pedals for my old bike with their guidance, they put them on for free. Later I felt I liked my old pedals better, they changed my pedals for my again for free, Knowledgeable, no sales pressure, friendly. Highly recommend them.