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November 2023 by Southern Boy
Called here looking for a part and got hung up on four times by four different Representatives after giving them the details of the part. When questioned they said they were busy. How rude and unprofessional.
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September 2023 by ROGER DALEY
I went to a location of Hoffner they didn't have the part but found me the part at another location. They also have different prices items. That you can see and compare.
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September 2023 by Ufa Kefe
The manager, hispanic lady I believe Andrea is name was super friendly nice. I was waiting around at register a little extra as one was at front. She then took care of me and apologized. Good manager made you feel important and want to return to store. Thanks
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July 2023 by Juergen Bauman
I had a part fall off my engine recently, I had no idea what fell off, but without it, my engine was spraying oil everywhere. I came in with photos of my engine, and the staff was amazing. they googled and made phone calls to mechanics and really went above a beyond to identify the missing part. turns out it was a camshaft oil seal. I will be bringing all my auto part needs here for now on. really great A customer service at this location. did not catch the names of the two guys working, but it was 7/15/2023 around 6pm.
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April 2023 by Brian McTarsney
Very helpful and friendly. Never busy when I go in.
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March 2023 by Nelson Perez
I stopped at this O’Reilly Auto Parts store on Saturday night less than 15 minutes before the store closed looking for something to cover a scratch on my car from earlier that day. The employees in the store really took time and care at a late hour, when they could have been in the mentality of closing the shop and getting out of there. The store did not have quite the right products to help me cover/protect/seal the part of the car that was scratched, and the employee was very apologetic for this, but still provided me lots of attention and offered the next best available options. I bought some clear “repair” tape to at least cover the scratched area and went on my way. You could tell these guys cared about cars and cared about pleasing their customers. I would highly recommend this store.
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January 2023 by Pedro Sanglade
They are always waiting to provide a good service
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January 2023 by Syomara Shaver
I don’t recommend this specific O’Reilly at Goldenrod if you want to get your car checked out, these 2 hispanic employees acted like I didn’t know what I was talking about and were very helpless as if they didn’t want to help me at all. I recommend going to AutoZone, where they did checked out my car & found out that I needed to replace an ignition coil & how I’m burning more gas than usual. DONT GO TO O’REILLY?? AUTOZONE IS WAY BETTER.
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January 2023 by Angel Cabiya
Service regular or bad. It really depends on how serves you. Prices some good but some way too high.
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November 2022 by Thomas Downey
Very professional and respectful and helpful. Nice people. Will do business with them again
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October 2022 by carcoin autosales
Poor Customer Service. It's not the first time.
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October 2022 by Raj Bhatt
The sales associate was very helpful.
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July 2022 by Sharon Bronson
Always helpful, and good prices
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July 2022 by Neela Couture
Was able to find special wipers 4 my fiat 500.. Jose too well care of us ..looked 4 them, Changed then for us too, was able to tell us bout deals n helped us with any questions we had ...
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July 2022 by Stephen Call
These guys and girls are the friendliest and most helpful staff and will price match. I always try to shop here first. Thanks Oreilly!
