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December 2023 by Evelyn W.
I've been with this credit union for 20+yrs and I'm leaving this bank asap. They have very weak security. My bank account has been hit several times back hackers or an inside job. I never use my debit for purchases only atm withdraws. They will lie to you on the phone, supervisors included. I'm very disappointed with them. This credit union has gone down hill and I'm outta there.
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October 2023 by Jeremy K.
Orlando Credit Union Worst Banking institution I have ever worked with, would not recommend. ALL THEY DO IS LIE. Account information was stolen by scammers and they did nothing but charge me FEES, would not let me change my accounting number and continued unauthorized access to my account. Customer service told me to reach out to the scammers and see if they would stop using my account number. WHAT A JOKE! No security when it comes to my money, NO THANK YOU, especially when fraud is so high these days.
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September 2023 by Cathy McGill Johnson
I went in today for help with an issue I had with the banking app and was assisted by Tia to whom I gladly send compliments and thanks for her exceptional customer service skills. She was professional, patient, polite and knowledgeable! Service doesn’t get much better than that!! Applause, applause ??.
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September 2023 by Silvia G
I love the convince of the drive through. So practical.
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August 2023 by Geobana Fortis
Bank is no open at time. The service is horrible and never open at time.
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May 2023 by anne dazet
Have been a member for 25 years they have treated me great
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April 2023 by Ericka Peralta-Ruiz
If you have a family member with this bank and your family member owes money this bank will withdraw it out of your account. I do not trust them with my money. Now I’m short on bills. Thank you Felix from Orlando Credit Union.
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January 2023 by Leslie Bowens
It was great it was amazing coulden been betterthank you and God bless u
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September 2022 by Simone Thomas
Shonda at the John young location is the best !!! She was patient extremely helpful very knowledgeable. That is right it is because of people like shonda that’s makes Orlando credit union What it is thanks again for all you do ?
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April 2022 by Natasha Morris
Please do not bank here. They will hold let transactions go though before deposit if they are on the same day just so they can charge a courtesy pay fee of $32. They will hold deposit until they open. Worst credit union ever. Look at the reviews. I have been with them over 8 years and the services are getting worst. I’ll be taking my money to navy federal credit Union
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January 2022 by Preston J.
If you want to have access to cash via ATM, Do Not Bank with them. ATM machine rarely works as there is always some sort of issue.
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November 2021 by Shalldine Hyppolite
Shonda is great and she knows how to treat others but other than that there’s the manager inside she is very rude and doesn’t like helping people. She is always irritating and rushing you out ,I am here with my money not begging you for anything. The customers services start with you ,of you can’t comply how you expect your employees to do the same.
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October 2021 by LASHAWN HOLMES
Shonda made the process smooth and easy! Thanks ?? you
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September 2021 by David Givens
I've had a account here for 7 to 9 years, the interest rate on promotions keep me around, it's just hard to do business with this location or bank. So for the extra and discount Transfers on my CC and low rates for loans I'm willing to put up with the lack of consistency and professionalism, but if your not wanting cheap service go look at other CU. Insight is worse than OCU.
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July 2021 by Erick G. La Luz
Thank you Orlando Credit Union for having first-class employees, I mean Danielle, who noticed that I did not understand English perfectly, I looked for alternatives so that I could understand what she was explaining to me. God keep blessing you.