-
October 2023 by Siouxsy J.
The entry to this ER is great. The food lady Rita is awesome. Lots of talented folks working for this establishment.
-
August 2023 by Jeremy L.
KUDOS and thanks to Lanice for providing supreme quality customer care to my godfather Robin . She is very knowledgeable, efficient, and super friendly. She gave him tender loving care as an excellent nurse and answered all our questions! I highly recommend all to come and visit to support this local business!
-
July 2023 by John I.
I am a bit beside myself from this experience. I came in through the ER having pain in my stomach. The hospital held on to me for about a week ignoring my pleas to address the bulge in the side of my tummy, until about day 5, when finally the daily rounding doc finally looked at it and said...."Oh, you have a hernia. They didnt even attempt to address the issue, instead holding me for a little more time and telling me to go home and take the issue up with my PCP. They lost my wheel chair and have done nothing to resolve the issue to date. The fly by night transportation company (DDJ Transport) was even worse...the driver showed up late and asked a few questions (what number is your apt, is the door unlocked etc) about where I lived, then disappeared about a half hour later the case worker walks into my room and says that they are unable to get into the apt....now why they went to go into my house without me there is....well infuriating....you left me at the hospital and went to enter my house for WHAT REASON.....BEWARE, this reeks of malfeasance. Aside from that horror show, there is little in the way of nutrition at DR.P and the first shift was mostly B team and second shift might as well have been self service (is there an E team)?? Celebration hospital is only a few miles away....do yourself a favor.
-
July 2023 by Emily T.
Had to visit with some symptoms. We thought that this was not going to be the best place but we were so wrong. This place and everyone there was amazing. From the time we walked in till we left everyone was amazing. Yay for this place amazing
-
June 2023 by Carole A.
I was admitted to Orlando health Dr. P. Phillips Hospital on May 3, 2023 early in the morning through the emergency room for a VERY distended stomach, severe abdominal pain, loss of weight and constant diarrhea. Due to family history, (mother passed from pancreatic cancer, maternal grandmother and uncle from stomach cancer) and personal history (breast cancer twice and past hernia/diastasis abdominal repair) this was extremely concerning. I was placed on IV, given pain medication and fluids and CT scan of abdomen and pelvis was performed. It was determined I had a "cyst" on the tail of my pancreas, again very scary for me having watched my mom suffer through and die from pancreatic cancer. I was also told that I had problems with my cervix, ovaries, a spot on my liver and kidney. This all took place on May 3, 2023.On May 4 beginning very early in the morning I was told I would shortly have a pelvic ultrasound/transabdominal, trans vaginal sonogram as well as an MRI with and without contrast of abdomen. I was on placed on zero fluid, zero food diet due to nature of test so I am now two days without nutrition. The first tests came back negative however the MRI kept being delayed. I was finally wheeled downstairs near 11PM to be told by the tech that the machine"had just gone down". She stated that sometimes she was able to reboot it which she was not able to do. I was up all night, anxious and again without food or fluid other than IV which they at times stopped again due to anticipation of test. The next morning, May 5, 2023 I was told Siemens was coming "to fix the only MRI machine" and that I was the first on the list as I proceeded to have a nervous breakdown. I asked the chief nurse and called down to the business office and asked to speak to a patient advocate to no avail. Test was finally performed early afternoon. At this point a "doctor" I had never seen comes into my room explaining he was working on my discharge papers. This is without ANY explanation of test results (the only way I knew my sonogram came back negative for cervical mass was due to me looking on my hospital portal).For these reasons I feel I should not be billed for the extra day I was required to spend in the hospital due to their machine breaking. For that matter Cigna should not have paid for this extra day. Bill was for $49,814.37 and Cigna covered $48,696. 41. Absurd for this lack of service!!!! And considering the extra anxiety I unduly suffered.
-
June 2023 by Mayra A.
the hospital should improve the emergency room as soon as possible, the registration method when you arrive at the emergency room is archaic, they have only one person attending, the papers filled by hand, I was on Monday in the Osceola parkway emergency room and the deal is completely different from the one I received today in Dr. Phillips, here I had to wait in line for more than 20 minutes to attend and they didn't have anyone in the room yet yesterday in Osceola was as empty and I didn't have to wait for 3 minutes. this rate is only for the from desk, inside the attention is good
-
February 2023 by Litza T.
I had a bad experience at this hospital. My grandmother is not on a diet and she did not get her breakfast. They did not bathe her yesterday and today we had to follow up so that they bathed today. At the moment she has not received her lunch. Dirty room and bathroom. The lousy and unprofessional work team. Very bad experience.They do not have cleaning staff, there is no hygiene, the staff is incompetent. He hasn't received high blood pressure medication for 3 days and now they say he has high blood pressure.The same answer for all. They are incompetent. We never thought that in an area as named as "Dr. Philips" they would be so irresponsible, unprofessional, with a lack of empathy and ethics. It is unfortunate. Management is a disaster.
-
October 2022 by Jesse A.
I came to the hospital with severe spinal pain. The triage nurses were great, the ER nurse, Elizabeth, and Dr. Pham were top notch! Elizabeth was personable and professional which goes a long way in a hospital setting. Dr. Pham took plenty of time to discuss my options, answer questions and provide the information I needed to make the best possible decision in regards to my care/treatment. Very thankful to have been in their care.
-
July 2022 by Jeffrey L.
Worst experience ever at this hospital went to the emergency room they were fairly nice in there the doctor only saw me for a few minutes didn't really discuss my problem at LengthI don't know if anybody communicated with him or whatever then they forgot to give me the medication they were supposed to give me and sent me on my way when I got home I realize the medication that they sent me to get at Walgreens was the wrong stuff so I called back treated very rudely on the phone by the assistant manager in the emergency room three times she told me she was gonna hang up on spent a lot of money at.They sent me the bill because They. sent the bill to the wrong company .And said that my company rejected the claim which was false they sent it to the wrong place trying to double collect
-
January 2022 by R4F4
What to say about the Orlando Health Dr. P. Philips Hospital Outpatient Lab?This is a very nice outpatient laboratory located outside the hospital itself, which helps stay away from the ER and has plenty of parking lot space, and a beautiful lake in front of it.They are following all measures to prevent the spread of Covid-19 and are very nice.
