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March 2024 by Eli Weeks
I eat here every time I come to Universal and today will be the last time I do. Over time the portions have been getting smaller and the employees have been more stingy with portions. Today on my visit they limited us to only 3 sweet and sour sauces per bigger plate, and only 2 soy sauces. Our chicken portions were also incredibly small, with only being given 3 pieces of teriyaki. If you want fair portions eat at Moes!!
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March 2024 by Shane Jackson
I’m a Panda Express fan, but my family… not-so-much… This location at Universal Studios Citywalk is making the chain look bad, though. All the flavors were bland or too sweet, but here’s the worst part: the orange chicken was about 30% fried dough! I’m talking dough that’s been fried and coated with what seems like corn syrup with no heat to it and no chicken inside! It almost feels like a surprise when you get some chicken! inside. Granted, I only ate there once and maybe there was a kitchen mishap this morning, but I won’t be eating at this location ever again and may shun my home location for a while..
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February 2024 by Amrit Sandhu
Quick service great food affordable price.So many options available for you to choose.
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February 2024 by Juanita Carlos
Very less meat comparing to other stores.No refills for drinks too. Don’t come.
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February 2024 by Erik Goodwin
The worst Panda Express I have ever been to. The food was not fresh and the dining room was absolutely trashed. It looked as no one had cleaned it the entire day.
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February 2024 by Christelle R.
Slow service but meal of more than adequate quality and quantity!
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February 2024 by Sean Thompson
The best selling point is the view you get outside while eating. The workers did not seem happy to be there.
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February 2024 by Greg
I love Panda Express more than any normal person should, but it's a bit of a hike to the closest one locally. I joked with my wife that I'd be eating dinner here each night of our recent trip. I get that this is a theme park restaurant, but it was surprisingly bad. If this was my first time eating Panda, I'd never try my local ones.While the service was terrible for many reasons I won't bother even getting into, they at least got food on the plate. But the food sadly is so far below the Panda standard. Everything was just soggy and tasted nothing like other Pandas. It's a crime what they are doing here to my favorite dish Beijing beef.
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February 2024 by Rayonna Sack
They closed down early even though there was food left. The workers took home boxes stuffed with food for themselves. Hours should probably be adjusted to 9:30.
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February 2024 by Jovial Faltisco
Bought a $6 beef broccoli. I thought the cashier was proposing to me. I was handed a box size of a wedding ring.Too tiny portion that small a box contains maybe 2 fortune cookies. Looks ridiculous. Taste good.
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February 2024 by Kelvin Swanson
Choose this Panda cause it was on the way. But it's inside Universal CityWalk. This is an hour ordeal minimum. Why would you not make the location obvious?
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January 2024 by Brodie Linville
The food is Panda Express, nothing fancy. The service was terrible. I got overcharged on my meal. I asked for she said a bottle of water. I said yes. She never added the water to my bill. I got a separate bill for the water. She was ignoring customers who had been waiting for attention even before I came up to the register.
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January 2024 by Mark Paulton
First time at a Panda Express. If this is the sort of Asian food people in the USA think tastes good then it's a very very low bar. It's simple awful. Bae Marie food that isn't fresh, tasteless and bland. Staff try to work but can see they aren't incentived to try or actual care about their food. It's a shame. Not sure if other PEs are the same but I'm not going back to another. Save your cash and go to Macca's. At least they have a standard level.
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January 2024 by Yadiel Cruz
The waiting time in line is approximately 10 minutes. As I usually do I ordered a Bigger Plate, unlike other locations, in this one the entrees and sides, all they go in the same container, which causes an unpleasant mix between all the ingredients. The best of the dinner was the teriyaki chicken and the noodles. The opposite with the pepper steak, too much sauce, tasteless and excess of vegetables. About customer service It wasn’t the best, the staff wasn’t friendly and apparently he was bothered by customers' questions. Also they don’t have straws for drinks
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December 2023 by Luis Graterol
Panda employees at this place act like machines. No motivated at all to satisfy customer. I had to wait almost an hour for my meal even though it was paid for. The excuse is that broccoli wasn’t ready. There were a lot of customers and only one nasty lady at the hot meal line, another nasty lady at the cashiers and one cook. They didn’t like me complaining about the delayed service. Terrible service. Did Not meet my expectations. This was at universal city walk. I thought management should be concerned to give a good service at this important location. At the end, instead of apologizing for the inconvenience, the were rude and mean to me because I complained. Thanks Panda.