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December 2023 by michael connor
I needed my house fixed after I had a car run into it. Paul Davis provided Prompt, Efficient, and Quality service at a fair price. Eric Estes and Logan Jones were great. Will definitely use again if needed.
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December 2023 by Maureen Adajar
It has been a pleasure to work with Paul Davis. They did the mold remediation quicker than expected. They sealed the areas affected to not contaminate our home. They even packed up our kitchen stuff for us in boxes. And that was such a big help! Being displaced from your own home was very stressful. But the staff who took care of us are very professional, compassionate, responsible and thorough. River and Alex did a great job ridding us of mold in our home. They locked up our home securely while we were not living there. They kept us updated on developments and what was done each day. I’m so happy that we used Paul Davis for mold remediation. Thank you Paul Davis, River and Alex!
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November 2023 by Petra Burt
Paul Davis went above and beyond to ensure that I was able to get back in my home as quickly as possible. Jose was very good at communicating and managing this project. While Marcelo and his team did an amazing job on fixing my home and treating it as their own.
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October 2023 by marge titera
A very pleasant experience right from the start. I had a water pipe break under the foundation of my home. My insurance company introduced me to Paul Davis to manage my reconstruction.Eric Estes, was my Paul Davis estimator. He is the first person I had the pleasure to meet. He was respectful of my time and reviewed the concerns I had with the estimate that came back from my insurance company. He made notes and assured me it would be addressed.Then I met Dusan Mastikosa, my project manager. He displayed geniune concern for me and my situation. He explained all the steps I would go through during the restoration process, and answered all of my questions never rushing through the response. I received weekly updates, and never had to ask the same question more than once.Monica Collazo is another gem at Paul Davis. She was the contents manager. She was prompt, polite and efficient.Thanks to everyone at Paul Davis, who made a very stressful situation bearable.
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September 2023 by Landing CAM
Paul Davis Restoration has been a Blessing to us. We are extremely happy that we signed the agreement with them. Since we signed on, we have had 2 fire losses and 2 flood losses. We have learned so much during this journey and will continue to use Paul Davis in the future. Their staff is extremely knowledgeable and so easy to work with. Not sure what we would've done without them.
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September 2023 by Postiche
Extremely happy with the work provided provide by the Paul Davis team, Dusan was outstanding in walking us through the entire process step by step and checking in regularly to make sure we were satisfied with the progress and final finish. Erick provided amazing customer service as well with walking us through the estimate. Dan provides great drywall and painting services! We had a dark green wall that required 3 coats of paint and you couldn’t tell based on the incredible paint job.Jose renovated our kitchen and cabinets, he’s very detail oriented, and fast at what he does. Out kitchen is absolutely stunning
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September 2023 by Melissa U
I had a huge shower pan leak that necessitated a full shower gut, new floors in 2 rooms, and all the other miscellaneous “fun stuff” that goes along with that. My situation was complicated by the fact that I live out of state, and was not there to personally oversee the repairs, but the team at Paul Davis made the process as smooth as it could be for me.Allie, our estimator, was exceptional with communication. She always got back to me exactly when she said she would, and I know for a fact that she was sending emails late into the night, well after work hours! I had a few issues that were atypical, but she was super helpful with answering all my questions, as well as nudging my insurance adjuster along when things weren’t moving as quickly as expected.Dusan, my project manager, was also fantastic. He coordinated well with me (with my 3 hour time difference), my property manager, and the tenants who live at the property. And when we had a minor shower-tile hiccup, he assured me that they would find a remedy that would make me happy, and he and Marcelo quickly figured out a way to make it right. There were no excuses at all, just “yep, we’re on it!” I also feel like Dusan went above and beyond, because even though he was technically off work for a couple weeks of paternity leave, he still texted me to keep me updated. (Congrats again, Dusan!)Paul Davis Restoration of Orlando delivered what they said they would, on time, and with exemplary customer service–frankly, it’s the best customer service I’ve had with *any* contractor I’ve ever used. Highly recommend!
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September 2023 by Allen42 Escarcha
We had experienced water damage to our floors. Dusan and Allie orchestrated an organized group of professionals who took care of our homelike it was theirs. Could not have asked for a better team to restore the floors paint our interior walls and clean up. Best experience from start to finish. Strongly recommend this company!
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September 2023 by Victoria Boell
I had great service with the water mitigation.Allie, from the rebuild departemen came today. She measured and took pictures. She was so professional and nice. Good job, Allie!
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September 2023 by Monica Morvant
River and his team were SO HELPFUL! Made sure to text, send pictures, call for any and all updates and questions on our home water mitigation process. Could not have had a better person helping us! Jennifer at the office was also super attentive and helpful with questions.
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July 2023 by Pedro Gonzalez
The level of communication and attention provided by Dusan, our project manager was exceptional and exemplary. This is what customer service should be. Shining star for him! Eric our estimator was professional and kind.Marcelo, Warlei and Flavio were amazing at their skill and talent. Very polite and willing to go the extra step to ensure high quality. They should be commended for taking the extra mile and simply being kind and professional.Our insurance company Citizens should take notes on how customer service is really done. This team is welcome in my home to do work any day.
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July 2023 by Dixon Devers
The level of communication and attention provided by Dusan was exceptional and exemplary. This is what customer service should be.Marcelo, Warlei and Flavio were amazing at their skill and talent. Very polite and willing to go the extra step to ensure high quality.Citizens should take notes on how customer service is really done.
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July 2023 by Allen Root
They remodeled a bathroom for me and did a super job. I was amazed by the talent that the crew members had. I am happy with the outcome. And was part of the entire process. Would definitely hire them again
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June 2023 by Anna Velji
I have been dealing with Paul Davis for a year now. I thought I would never see my condo back to its original condition. The team at Paul Davis were amazing. They were very patient with my situation, which was a very difficult one and that is why the project took such a long time. Whenever I spoke to any team member they made me feel that things would work out. They were professional, knowledgeable and efficient in performing their clean up. I have been so happy with their work and highly recommend Paul Davis. Thank you for returning my condo to its original state!
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June 2023 by Judi Bouchard
I highly recommend using Paul Davis for the restoration and comstruction. Insurance sent them for the restoration part- and Eric did and awesome job coordinating while I was out of town. He suggested the build back because they use the same estimating software and they just took it from there. Dusan and Marcelo did a great job and were really fast getting it done. They had to work around an elderly person and were wonderful not upsetting her and coming in and out without disturbing everything- super important. Highly recommend for construction projects as well as the restoration.
