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January 2024 by Monte Stimmel
The Management at the Powers Drive location were 2nd to none, they did a fine job and got me in out in a jiffy!
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January 2024 by Diane Cassinari
The young man who waited on me, Omar, who is newly in the job, could NOT be any nicer!I'd recommend this location based just on that! ??
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January 2024 by LINDA FOX
Super fast & friendly service.
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January 2024 by Matinita W
The young man who helped me was helpful and courteous. The techs who worked on my car did a great job. Honestly, I have no complaints. I got new tires, alignment, got front and rear brakes and an oil change. Everything took 3 hours.
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January 2024 by Keesha (Cocoa)
The employees were knowledgeable and quick with their services.
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December 2023 by Karl Chandler
Horrible service . They tried to skip my tire rotation. It took too long. And they lied in my face about it. This location always have problems. Corporate need to give it a look.
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November 2023 by Helen Lamb
Pep Boys are good - takes them awhile but they always fix my car perfectly.
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November 2023 by Valeria Moraes
Quick and very friendly service. This is the second time we have been to a Pep Boys and I highly recommend it
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October 2023 by Sandra Valente
601 North Powers location is great ! Got me in and out quickly ...
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September 2023 by Paul Lalli
Incredibly unprofessional staff. Takes personal phone calls while having a line of customers, disappears to the back leaving front/customer area empty with customers waiting. Took over 2 hours to simply install new tires, even with an appointment.
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September 2023 by StairwayToEvan92
I went for an oil change and a tire rotation/alignment. They could not do my oil change because they did not have the filter in stock. They went to do the tire rotation, and messed up my wheel lock bit the first time it had been used. My Wheel lock nuts were brand new. Probably put it in the impact gun, which is a no-no. Now I have to buy a brand new wheel lock set because the key and one of the nuts is ruined. They told me they would reimburse me for the replacement, but I do not buy that one bit.
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September 2023 by Addisyn Mae
Tried to overcharge me even after i said the last time I went to a pep boys it was three times less than what he was trying to charge me. I may be a girl, but i’m not stupid. Do better, don’t over charge people.
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September 2023 by Gabriel Henrique
terrible attendance. I scheduled it on Saturday, came back on Sunday, waited an hour and was told they wouldn't be able to do my job. Don't come to this place, the service is untrue and disrespectful
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September 2023 by catherine oree
Very unprofessional I was advised by an employee to set up an appointment to be seen at 9am mostly won't be seen until 9:30 due to the guy that does the alignment sometimes doesn't come in until 9:30 which was cool with me. Gets there the guy at the register ask me my name I told him I had a 9:00 appointment.He goes on to tell me I have 3 people in front of me how is that when you guys just open and I have an appointment . This dude tells me it's first come first serve and appointments is just so they can prepare wth I'm pissed so really it's no stars for me
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September 2023 by Lucy Shan
I suggested do not come to here to do any maintenance. I scheduled something about brake fluid, but they replaced my rear brake with used one. I felt something wrong after I got my car, it has loud noise when I backed up. And I checked in dealer store, they said that brake already dead. And I just got inspection at the same store 2 months ago, it is in good condition.Hope everyone can see it before they go.
