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November 2023 by elimar reyes
I recently had the pleasure of working with Sandra and Alex for a U-Haul rental and storage arrangement, and I cannot recommend them highly enough.The U-Haul itself was clean, well-maintained, and equipped with everything I needed for a smooth move. It was clear that Sandra and Alex take pride in ensuring their equipment is in top-notch condition.Alex's dedication to helping with all my U-Haul needs was remarkable. He went above and beyond to ensure everything was in order, making the process seamless and efficient.Thank you Alex and Sandra!
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November 2023 by Michelle Swearingen
We had a great experience renting a uhaul from Personal Mini Storage. Sandra and Alex were friendly and professional. The process was easy and efficient. We will definitely use them again in the future.
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November 2023 by Antonio almodovar
Makhalia was incredibly helpful in helping me get a larger unit, her service was top notch. Professional, and very welcoming. If you need a great storage location. Look no further.
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October 2023 by diana garcia
I recently rented a storage unit from Sandra and Alex and I was very pleased with the service I received. They were super friendly and helpful, answering my questions and providing me with guidance on what size unit to rent. The facility was clean and secure, with security cameras and a gated entrance. I also appreciated them taking the time to make sure I left with exactly what i needed. All in all, I had a great experience with this storage facility and would recommend it to anyone looking for a reliable and secure location.
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October 2023 by Farron Garcia
Reassigned here for a uhaul and at first seemed like an inconvenience, but turned out a good option.Uhaul’s reservation system was as bad as it could get, with constant checkins both online and at the physical location, but the lead onsite, Ethan, was terrific. Good troubleshooting, resilient, excellent customer service and professional, got me set up and on my way.Location is fortunate to have an associate like ethan. Kid has potential.Thanks!
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October 2023 by Symone Gray
I want to thank Alexandra and her husband for doing such an amazing job in accommodating my questions and answering them. Very professional, friendly and helpful. I met them a week prior to rent a truck but felt so good being there, a week later I returned and rented my first storage unit. the experience was exceptionally easy and I will definitely be adding more services in the future. I would highly recommend this location if you have any issues or concerned call and ask for Alexandra they will assist you right away. Conveniently located right across the bus stop very active area so no matter what time of the night or day you go, you will feel safe
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September 2023 by melissa jablonski
Wanted to express our positive experience with personal mini storage. They were able to help us out last min getting a unit online. At the store location, Travis and Rachel did an excellent job explaining the details of the process with renting a unit. I would definitely recommend this store location!!!
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September 2023 by T Page
I had a pleasant experience getting my trailer from the storage
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September 2023 by Aaron Danyus
Rachel & Travis or amazing. They are very professional and willing to help you any way they can.
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August 2023 by Josie Mauer
Travis went above and beyond to make sure I was able to pick up my uhaul on time, despite many challenges. He was so helpful and friendly that renting a uhaul was an enjoyable experience. I highly recommend this location.
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August 2023 by Alexis Blue
I went to empty my storage unit and it was full of roaches. From big to small all over my clothes. I know for a fact I did not bring them in. There were at least 10 big roaches in my unit and over 30 small ones. Just discarded all my clothes and took it as a loss. Smh do not store your belonging at this location. Management is nice but they need to up their pest control. I know this is Florida but I’ve had storage units outside before and they were never this bad. Just ridiculous.smh.
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June 2023 by Ruthnie Benoit
I've been storage my excess possessions here for a couple months now, so I've gained enough of the experience with the facility to write a fair review. First off, so glad I made the choice to move out of Public...the difference in rent still blows me away.I was paying close to $150 for a 5x10 which was a bit more space than I needed to begin with, but then received an email that they were increasing the price for no obvious reason.Personal provides the same services as public for a FRACTION of the price.Travis and Rachel were very helpful from day one. They set me up with a suitable unit based on my needs. Provided me all the codes to access my unit. Travis was even available after hours for a quick call from customer service when I showed up to my unit and forgot the door code.The app is very responsive to allow gate access. The lock and key were provided and I feel very safe when accessing my things after the office is closed. No complaints here and my wallet is no longer bleeding.
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June 2023 by Joan Batiste
I find Travis and Rachel very respectful and helpful! They made my move in and move out smooth.I wish everyone could have the experience that I have had with them. They work wonderfully together. I hope to drop by just to say hi to these beautiful people. If anyone needs a storage space go see travis and Rachel! You won't find anyone as accommodating as them!
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April 2023 by Robin Vause
Excellent move in experience! Very clean unit and organized management -- Excellent customer care and very professional.Thank you!Robin
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March 2023 by fronnie persaud
A lot of my item were damaged. Clothes, furniture and mattress. I had to throw a lot of time away. Now I have to buy new mattress. They had mold and mildew. Rats and Roaches. So now I'm have to start all over buying my house item and clothes.
