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February 2024 by A Martine
This place is great, and the staff is awesome. They have a great selection. Love our new fur baby ??
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February 2024 by Shannon Williams
Great, wonderful & quick service, I was really upset & worried, but they eased my fears & also got to see online when my kitties were rehomed/adopted out too (which was fast as well)
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January 2024 by Theresa Trombly
I don’t even know what to think after this experience. Two hours after drop off I was called and told that my dog was pregnant when they went in to fix her. They completed the surgery and aborted the pregnancy. I told them that’s not possible I explained she is with us 100% of the time and I promised them they had to have the wrong dog. They insisted, the person on the phone with me stated “I’ll go check to make sure” she came back and insisted. I was sick to my stomach and beside myself I would have never signed off on them aborting puppies. They said she was half way through the pregnancy and yet couldn’t tell me how many puppies or anything else. I spent all morning going through the footage from our home security cameras were I can see her I went through months of footage and there was never a time that she was away from us or around an unfixed dog. I called back and insisted something else must be going on and I was told by their operator that she spoke to the manager and the manager told her that the doctor has photos of the puppies and they would SEND ME THE PHOTOS. I said you absolutely will not I’ve been sick over this all day and I’m 100% sure she’s not pregnant. The woman, Debra, assured me it was my dog and no way there could be a mistake. She described the whole process. She clearly stated she was right, my dog was pregnant and there are pictures that would be sent to me to prove it.Finally, the manager calls me and says “because you made such a fuss about this the doctor decided to open the uterus- which we don’t typically do- and discovered she is absolutely not pregnant. There is an unknown tumor and so there’s going to be a $300 charge to find out if it’s cancerous!”But you have pictures of the puppies I was told?!?!How do you trust anything that is said to you when it’s one lie after another and there’s a charge for every lie they tell!!Please don’t get trapped in this scary place like we did these people clearly do not care about animals. I asked her why she doesn’t do a pregnancy test to ensure and she stated “because we do too many procedures it would be too much to test each one.” So you’d rather kill puppies instead?!This is not a humane place I don’t know what to believe with them. Was there a tumor? Wasn’t there? If there is one, will they actually test it or just tell me I need more treatment? How do you believe anything when an employee stated clear as day to me there are pictures of puppies that don’t exist!! Do they just keep dead puppy photos around to extort people?Just find a reputable veterinary. Otherwise you’ll be stuck pulling your hair out with worry about your baby and not being able to get any proper answers.
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November 2023 by Tee Bby
Please don’t adopt here. We came in and adopted a kitten. My kids had severe allergies while we had the cat in our care. So we returned the cat after a week. You’d think they’d refund our money back nope. If I wanted to donate I would’ve just donated. I got the cat to help my daughter but yet you guys stole from her.
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November 2023 by Marilyn
Clean professional
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November 2023 by Antonio Guillen
Nice clean location with great staff that genuinely care about the cats current condition and future home and care. Cats all look happy in good condition. Highly recommend
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October 2023 by Patricia D
Everyone there was very friendly and helpful with finding a new cat for our family.
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August 2023 by Patricia Hahl
The people at Pet Alliance cat shelter have been so helpful! With the help of Cathy Houde, I was able to TNR 13 feral adult cats. In addition to the adults there were 2 litters of kittens. I was able to bring 3 kittens in for adoption and have a remaining 8 that I am fostering and will be bringing them in shortly. The people at Pet Alliance are so caring and wonderful! Orlando is very fortunate to have such an organization here.
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August 2023 by Anastasia Soileau
I adopted a kitten here and had a good experience
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August 2023 by lourdes alvarez gonzalez
Thank you so muchhhh.....It was first love when I saw my cat...Everyone was so helpful and friendly ?
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July 2023 by ramona vargas
I have to say that pet alliance is the most respectful Honest pet loving caring organization that I had the honor to adopt a pet from to work with zero & grace come into our life’s to bring more happiness to bring laughter and smile !! With a very heavy heart and with deep pain I had to returned grace & zero due to heath issues I have to take them back they come into our life’s together and when I call Kaillie Wiese she open her heart to hear to care she is a blessing to this organization I love Zero & grace and for ever they will be in our hearts I encourage any one that loves animal to give to pet alliance of grater Orlando some times is not that we want to bring our pets back is that limitation health issues force us to. Is good to know that in the mix of so much going on animals have a safe place to be until they find their fir ever home !! Thank you Kaiillie Wiese for a huge heart full of love for our animals for people thanks
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July 2023 by Jamie McKIntry
We do foster care for them and the staff is superb
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July 2023 by Abel Galindo
Great service!
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July 2023 by Jeni I
I started fostering kittens for Wednesday's community cats and kittens of central florida. Feral kitties go to Pet Alliance for checkups and meds. Once up to 2 lbs and socialized they are pit up for adoption. Great staff of people there who truly care about these cats and kittens!!!
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May 2023 by nanetta lovell
I do fostering for this facility. If anyone is ever interested in fostering a cat or kittens get in contact With Susan. They are in need of fosters. Also a great place to adopt a cat to a forever home. The kitten in the pic was Ebony of who we fostered for 2 weeks
