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February 2024 by Jene Connelly
Went to have our dogs nail clipped. Very nice people and Deacon likes them.
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January 2024 by Evan B
the long haired boy let a old hag cut me in line and didn’t do anything about it
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January 2024 by Cas Cash
Thank you so much Joshua for helping me find the best treats for my cat and steering me away from treats that would be harmful. Joshua really seems to care about the health and safety of pets.
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January 2024 by Sondra T.
They sell pet supplies
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January 2024 by Adelis Rosa-Cruz
I really want to go there but is far away can you help us
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December 2023 by Oriana GV
very grateful for the service at the vet, they understood my concerns and helped me, the vet and the assistant were very kind and concerned about my dog, thank you very much we will definitely return and recommend this place, now Bentley is happy ?
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September 2023 by Webby
Great place, I got my pet frog from there and was able to get all the help I needed for csreing for him. He is a happy little camper.
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August 2023 by Tom Tomlinson
Always has a great, inclusive items on hand. Especially used when I adopted my 2 cocker spaniels a few years ago. Used them for grooming until I found a groomer who came to my home. They did a great job.
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August 2023 by Alvir Vasqueza
Lgroomer gave me a price to groom my5lb.doggy then charged doubleShe Trimed 2 pass. or 3 nails from her paws,left the rest undone
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July 2023 by Healthy Home E.
3232 E Colonial location - This was my first experience using Petsmart veterinary clinic. Dr Keener and staff (especially Sharon) were the greatest! My rescue Beagle was bit in the mouth and they saw her immediately. She then returned a week later for a growth removal and dentistry. They were very fair priced and did an excellent and caring job. Thank you so much for taking such good care of my fur baby. I will definitely use them for all my future needs.
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June 2023 by Dreamingmagnolia
I love Petsmart but find some cashiers harder to deal with than others who are friendly and make your shopping experience a pleasant one.One of those cashier asks to show him a picture of the food price , published by a competitor company now, to match it for me , it has to be the same brand and size, which I respect, but to make sure the internet shows same flavour under shipping tab is hard sometimes, and the internet does not work at the store most of the times, and he does not accept a previous photo shot, he says it has to see the price on the internet now!!When I show him the pic and the price by a package of 24 cans, he doesn’t know how to divide the price over 24 !! And people in the line behind me start to complain about the writing time ! I buy big amount of food.This Petsmart in Orlando is on Colonial next to Semoran Blvd, and I admire the experienced managers that I knew for years they always come to help and they have all it takes to solve the issue fast!but recently none of them were available and this cashier could not calculate the price on his calculator!! The very young “ assistant manager?” Wanted to go to the office to look at my old receipts to match the price of 6 cans with a last week price, and took her time to log in and search !!I decided not to wait any longer as the amount I was purchasing was very small and does not with the wait.I am not going there anymore although I will miss most of the employees and old managers.
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June 2023 by Maxime Vos
The way they care for they beta fish is straight up animal abuse. Out of the 20 on display at the store by me only 2 were healthy and alert. The rest had with clasped tails or no tail at all. All of them laying on the bottom of their little containers. They let the fish waste away in the little cups and then just throws them away. It’s disgusting.
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May 2023 by CJ
If you love your pet, DO NOT TAKE THEM TO THIS PETSMART GROOMING!!!!!They seem to all be in training, and the main groomer wasn’t doing a good job at training!! The groomer that had my smaller dog was rude and stated how she’s not used to dogs with disabilities and next time she would have to charge me double because of his disability!My dogs upon picking them up, were upset, stressed, the haircuts were choppy, one of the dogs had nicks! I paid for the extra pampering and grinding. Neither of them had grinding or extra pampering!Find a different PetSmart if you have to go to a PetSmart, otherwise go somewhere, anywhere else!!
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May 2023 by Mary G.
Went this morning for scheduled grooming for both puppies. As they were taking one of my pups back the other one hit the counter and popped a pimple that they had. It had a tiny bit of blood. A mean it wiped away.It happened when we were checking it. The young lady said she couldn't groom her bc it was an open sore. The open portion which is not as deep as the nicks that they have done to my pups in previous visits. Two hours later you can't even see where the pimple was. I took them both back. I have been going there for years but never again. I asked what would have happened if the pimple popped when they were grooming. They said they would have called me to get her. I understand an open wound but a pimple. Yikes. They have had a lot of turnover but they need to hire employees with common sense.This young lady had none.
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May 2023 by Tracy Calato
Petsmart did what PetCo couldn't. The groomers took their time with my pup and did exactly what I asked for. Amd not to mention the prices are a great value!