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December 2023 by john o.
Cora was beyond helpful today she answered all my questions and went out of her way to help me she gave me only best service!
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November 2023 by Katie K.
I normally shop and sell at Platos multiple times a year but after moving to Orlando, I have found this Plato's is a complete joke. Rude employees. I came in 30 minutes after they opened and as I walked in with a bag in my hand, the front desk attendant looked me in my eyes and proceeded to turn around, talk to her coworker and not address me with a bag in my hand. I stood there for a couple of minutes and when the employee turned back around she immediately pointed to a QR code for me to scan instead of clearing a space for me to place my bag down. She let me know they only have a couple of other orders so it should only take about 20 minutes. 2 hours later my order is still not ready. When I got a notification that my items were ready, I stood at the counter again, being stared at but no one addressing me. When I got my items back I could clearly tell that they examined the top 1/3 of my bag and didn't even look at the rest. I had items with tags, mens and Woman's clothes, and jewelry. Even with making some money off of my clothes, This was the worst experience I have had at Plato's in 10 years. Hopefully their whole staff was just having a bad day but from my experience, 0 stars.
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November 2023 by Taylor Ken
Every time I go, the unfriendly environment is very strong. The smell of weed is horrible too.The only customer service i’ve ever received has been from Christopher or Jeffrie .
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October 2023 by Alina R.
I go in here all the time hoping that it'll be different. The people working behind the counter continue to be so disrespectful and inappropriate directly to my face. They never make eye contact or greet you when you're selling clothes. They have inappropriate and explicit conversations with their coworkers while aggressively yelling in my direction, such as "YOU CANT FUCKING GET TACO BELL" or cussing out they're coworkers or talking shit about others. Not sure if they're just young but they look like adults and they should really act somewhat like them. Anyways.. they never check the clothes I bring in, everything in my bag is completely intact exactly the way I folded it (this has happened 3 times now). I'm not sure how they are vetting the clothes you bring in, especially when their sense of style is so bad. If they actually buy your clothes, you're only getting 25% of what they're selling it for.
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September 2023 by Saleemah Williams
Dropped off clothes, cashier was friendly and explained how the process works. I will definitely go back to drop off additional items! ??
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September 2023 by Luisa Valentin
I have purchased in several Plato’s. The store has so much potential unfortunately the staff is very rude except for one guy who speaks Spanish jic. The staff fights among each other and one employee made comments about a customer that he wanted to “popped him up” just for coming back to return an item. The music they play is very disrespectful with a lot of explicit content and sexual descriptions. This business could make more money but needs to hire a manager on site to improve their image and screen employees. I am an often customer and spend a lot too. Unfortunately after several visits to this location, . It is a shame I won’t be returning to this franchise and will make extra trip to Waterford Oviedo
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September 2023 by Sondra T.
Pre-owned clothing at decent prices. If you are concerned with adult language, I'd caution bringing kids in here. I've had a few experiences where staff were having loud conversations using some profane language and/or topics.
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September 2023 by Saige Carson
I have sold with Plato’s all across Florida. I was very disappointed in my experience at this location. Would highly recommend selling to any of the other nearby locations instead of waiting your time at this location. Staff was unreasonable.
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August 2023 by Israelit Chai
I give them one star because I have no choices here. Awful experiences. Yesterday I brought some new Jewelry in their own pack and nice and when I came to get the accesories back all was tangled up. I was with husband for the first time and we was in shock to see how dirty was the store also.We saw a young guy almost the 20 minutes we was there putting a shirt in a hangle.All of them joking and a very long line with people waiting for them to finished their stupidity. The store need a better management. I lifted but I will never visit the store for nothing.I see one blonde hair girl who was trying to do al their jobs because all of them are a young lazy when she was the only one who was working. Horrible!! Very bad store .Plus a lot of trash from the homeless who stay in the front and nobody say anything to the or call the police.Very dangerous ..?
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August 2023 by Osvaldo H.
Yesterday I brought some new jewelry to see if I qualified to sell it. I took them all in their own packaging, when I went to look for them they were all tangled up and therefore it has been very difficult for me to untangle them. The work ethic of these young people is very poor. Not to mention that it doesn't look like a retail store but rather a park of people who are only going to entertain themselves with their jokes and disrespect. In the 20 or so minutes that I waited in line, I saw a young man who took more than 10 minutes to put a shirt on a hanger. My husband and I were in shock. It was my first time at Platos and I really give it a giant 0. Horrible my experience. I would like to know who is the owner of this horrible shop. The store looked very rowdy. I don't give it even one star. I think this store is for young people who have no manners or respect for older people.
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August 2023 by Saige C.
I have sold with Plato's all across Florida. I was very disappointed in my experience at this location. Would highly recommend selling to any of the other nearby locations instead of waiting your time at this location. Staff was unreasonable.
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July 2023 by Amyia Williams
Jeff was so funny!! He brings such great energy to Plato’s.. his goofy personality is amazing! All of the workers are so helpful and hardworking. This is definitely my favorite location!
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July 2023 by gs
Dropped off my clothes to sell and when I came back, they didn’t buy any. This wouldn’t normally be an issue but all my clothes were folded exactly how I left them so I know they didn’t go through them at all. Wish they’d just be upfront and say they have a surplus of stock and can’t buy anything atm. It would save everybody’s time.
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July 2023 by Mae S
Dropped off my clothes to sell and when I came back, they didn’t buy any. This wouldn’t normally be an issue but all my clothes were folded exactly how I left them so I know they didn’t go through them at all. Wish they’d just be upfront and say they have a surplus of stock and can’t buy anything atm. It would save everybody’s time.
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June 2023 by Nadja Monet
waste of time. The lady in front w glasses has an attitude problem. I gave them 2 items of clothing one that was a designer brand never worn and they declined. It took them an hour to decline my two items which I don’t think they went through because my clothes were folded perfectly like how I left them, ridiculous.
