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November 2023 by Travis Smith (novacorpsguy)
For years, I've read and seen advertising for them saying, "Plato's Closet buys and sells gently used name brand clothes, shoes and accessories." TBH, I can only speak to the men's department. I'm not sure if it is because of inventory or sales, but I was not impressed with the labels or lack thereof. Some are from colleges and local theme parks. A lot you could find NEW at your local Wal-Mart. For the designer, I've seen better selections and prices for NEW at stores like ROSS, MARSHALLS, and TJ MAX, some of which share the same plaza. Or steps away is the GOODWILL. Again, I can only speak to the mens department, which made up probably less than 10% of the store. The advertising may hold true for the women's department.
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August 2023 by Anna D.
They have an Ok selection of clothes . I call frequently to check if they are still buying , they say buys open at 10am but it is now 12pm and they are closed for buys. This is absolutely ridiculous and it's more than one day it's damn near EVERYDAY. Idk if this place is understaffed or what but it definitely has no business being open!
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July 2023 by Savannah Dauo (SavannahLexxie)
I used to enjoy selling to this Plato’s location, but after my experience today I’m hesitant to go back. A middle aged Asian lady was pretty snappy and rude when I wanted to look through the clothes she was buying from me. When about to Receive the cash I wanted to take a last glance at what was being bought from me and while doing so she took the bin out of my hands and placed it on the floor behind the counter. I couldn’t help but laugh because well… they are my clothes? Do I not have the right to look and see what’s being bought from me lol? Otherwise, this location purchased multiple items from me and advised me to go style encore.
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June 2023 by Grace Korcheck
This is the second time that I called ahead of time to make sure they’re still accepting buys. I’ve always been told yes. Not even ten minutes later I walk in with a bag of clothes and they say they’re not taking any more buys. Was told on the phone they’d be accepting buys til at least 5 at 3:30 pm. Walk in at 3:40 and they’re closed on buys.Wish I had could’ve had the chance to look around the store.Update: Came in again before 1 o’clock. Once again closed for buys. There is not a single for other location near here that does this when you guys do. Probably why they get more business.
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June 2023 by Victor Melendez
Only Plato’s closet in Kissimmee and Orlando that doesn’t take new items. The place closes at 9pm but I can’t sell my items at 2pm. Employees were very rude and just said to come back tomorrow. Second time this has happened at this store and I visited earlier a previous day and was told the same! Don’t recommend anyone to visit this location!
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June 2023 by Charlize Benenati
They never fail to amaze me with how much they buy. Although it may be hard to get a buy time slot with them, it’s worth it. Out of all plato’s closet in orlando, this one is the most successful to me.
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May 2023 by Malcolm Shakur
The prices here are insane!!! It is cheaper at the outlets or online. Whatever pricing model they use for there shoes is incorrect thats why they continue to have so much inventory.
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May 2023 by Exquisite R.
I loveeeeee this location definitely a 5 star ‼‼‼‼‼ All the staff is always super friendly & helpful . I visit this store on the regular lol especially when I have a vacation . I always find the cutest clothes , pretty little things , fashion nova , shein brand & more . I been to all the Plato's in Orlando this one is the BEST‼‼‼‼
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May 2023 by Clive Bixby
The prices here are insane!!! It is cheaper at the outlets or online. Whatever pricing model they use for there shoes is incorrect thats why they continue to have so much inventory.
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March 2023 by Rachelle Curry
I came in right before the cut off(11:30am) received a warm greeting from a woman who was beyond helpful and informative with a first time seller. I wish I could give her 5 stars! She let me know it would be 3 hours. I told her I would come back. After 4 hours I never received a message but I went back and noticed that my bag was the next one up. I browsed the store, and I went back to check in with the lady who was going through my bag just to chat and learn more. I walked in knowing that some of my stuff might not meet the fashion standards that was a risk I was willing to take. The woman going through my bags chatted with me while I looked at other things that I planned to buy. After I exhausted myself from looking, I kind of just stood there as she was nearly close to completing by bag. I was greeted by a woman named Juno who may be an authoritarian figure who clearly hates her job. She let me know of a store policy unbeknownst to me that I could not stand at the counter after I stayed there and chatted with the other associates casually for moments. She asked me to leave or keep looking. I told her it had been several hours and I have no desire to look or leave again. The woman who was going through my stuff, had two piles. A huge rejection pile, and a small buy stack. I said well it’s been some time and do not wish to shop or leave again so we can stop going thru the items and you can assess the things that you want to keep and I’ll just take the rest. She said well we don’t like any of your stuff so we’re not going to take any of it. I was confused and this was clearly an abuse of her powers. I was more than pleasant and me and my friend had things to buy! I would have been more content if they would have just rejected them all naturally. I was more than aware that this could be an issue. This woman made a conscious choice to waste my time and her colleagues, because I asked a question. Very rude and unprofessional , but EVERYBODY else was great. Juno should find a new job ASAP. Also, I’m not one to tell anybody how to do their job but the stuff that they were rejecting was the same stuff that was within the walls but in different sizes brand new with tags. Maybe they just discriminate against larger women at this location. I noticed that comment to be consistent, but I wanted to give them a fair chance. I will continue to sell my stuff online.
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March 2023 by Bsbsbsb Hawnwbbs
Made racist remarks, terrible customer service was ignored when entering the store and for several minutes after looking for help
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January 2023 by 梶屋敷伊吹
Always closed on buys for the entire day. Everytime I come in. It's so irritating because they are the closest one to my house
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January 2023 by Michelle M.
This location always seems the most unorganized with disgruntled staff. Came in with a small bag of clothes to sell and the chick behind the counter said casually oh it'll be a bit of a wait. When I asked how long approximately, she said a whopping 3 hours, way longer than just a bit! They didn't look like they had 3 hours worth of stuff to go through, but I just accepted and took my stuff back. The selection here is decent, but the other locations seem more organized, have updated items every time, and have a bigger, more diverse selection.
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December 2022 by Ashley Johnson
My friend and I came in looking for a bunch of dresses and found some great items. We went to check out and the employee was really struggling with the credit card machine and didn’t give my friend back her change when she paid in cash. The next day when I was looking through my shopping bag at home I realized one of my dresses wasn’t in my shopping bag but they had charged me for it. I went back to the store with my receipt and the manager told me there was no way they wouldn’t have put it in my shopping bag and I must have it some where. They told me to look through the store and see if I could find it but that was all the help I got. I finally asked them to look up the item number to see if it had been resold and they had a record of reselling the dress I had bought to someone else. They did refund me but still really annoyed that I don’t have the dress I wanted because of their failure to give me all my items.
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December 2022 by Calista Higgo
Great quality thrift finds & very reasonable prices. Employees not very nice.
