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January 2024 by Pat Sealy
I personally would like to express my appreciation toJean Santiago, Personal Banker, at PNC BANK, Pine Street, Orlando, Florida, for his excellent performance in securing my money that was taken from my checking account which was a total scam. The person said he represented Microsoft and that I had a bad virus in my computer. He also indicated that someone in the bank was approving transactions without my knowledge.He showed me a copy of my bankstatement, showing a large amount ofmoney that was pending, I immediately called the bank and put my account on hold. With the help of the Lord and Mr Santiago, they helped me recover my money.Praise God for good man we can trust at our PNCBANK. Thanks again PNC BANK.
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November 2023 by Andrew Styche
This branch will not cash their own cashier's checks. You have to go somewhere else..
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November 2023 by Marcus Washington
A aww a at ahhawag aww www awyqaqt hste'se
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June 2023 by Craig Cobb
I was sent here by the N. Mills Ave. location (because that was a CASHLESS branch-let that sink in for a sec) to cash a check from my insurance company and they said and I quote, "We don't keep enough cash here to cover that." Excuse me, but what kind of cracker jack effing bank doesn't have enough cash to handle a check for a couple thousand dollars? Evidently, PNC, that's who! By far the worst bank that I've ever attempted to do business with.
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May 2023 by Christopher S.
Great Bank. Free parking right across the street. Very professional atmosphere. Edwin was very helpful and patient even though I was confused.
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March 2023 by nancy delgado
Kind and polite. Thank you pnc bank
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November 2022 by John V
Very fast service and super helpful
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September 2022 by Steve makes magic
Horrible customer service, 5 bankers but only one helping customers.
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June 2022 by Rob M
There is NO drive thru service at this location. Just a pull up ATM machine.
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April 2022 by John R.
Went to this bank had to wait for like 30 min before being seen... saw about 5 different people walk end and go before anyone would see us...
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November 2021 by Alisha Thomas
Hate this bank they’re bad with customer service and communication with their customers. The managers are useless. Since I had this account Pnc been taking money from me and they don’t give notice or emails letting me or keeping me updated with anything! I will never use pnc again going tomorrow to close out my account
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October 2020 by Candice Washington
Poor customer service at this branch,not treated as a human. Came to this bank to inquire about specific charge on my account and Branch Manager Matt McGovern was not only rude but very dismissive. He definitely needs customer service skills. His voice was loud, he was unhelpful and showed no interest to help, he gave his point about the issue and basically was like being sarcastic and made it seem as it he was the one with the issue. I rarely do reviews in general but i had to give my feedback on the interaction with this branch manager. In NC I never had this issue with any PNC bank at all or even on the phone but just so happen on yesterday went into this branch and the first associate i spoke to she was great but when she went to him to see what he could do and he came to speak to me is when things went left. At this point im considering finding a whole new bank because whether who is right,wrong or indifferent as a company you are to remain professional and never rude, especially when the customer is asking questions and not rude.
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October 2020 by My Metal Hedge LLC
This branch (lake eola pine st.) deceived me into thinking I was a human being and.that I could have a merchant account. After 5 months and all the fees they shut my account down and past put me.out of business. And the are deceitful and they cheated me out my hard earned moneyNever trust this branch. The business manager cannot be trusted!
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January 2020 by Takeoffnick
I called the lady didn’t get her name asked her to dispute a charge on my card that wasn’t supposed to be charged she had a attitude with me and sent me to customer survive if you have a job make sure you do it right ??
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January 2020 by John McAskill
This branch received me into thinking I could have a merchant account. After 5 months and all the fees they closed my account. And the are deceitful and they cheated me.
