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January 2024 by Denise B.
If there were negative stars I could give this branch and bank overall I would. PNC banks customer service through their 800 number is NON existent. Our local Lake Nona Branch I thought for sure would be helpful was arguably just as bad as everyone I have spoke to in the last month. I cannot believe the lack of empathy and compassion from every single person I have spoke to at PNC. Bottom line there are plenty of banks to choose from. You'd be doing yourself a disservice by trusting your money with PNC. The Worst!
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January 2024 by Neysha marin
They charged me a very exaggerated amount for not having an account with them
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October 2023 by Tj Blake
Don’t bother calling this location, they won’t answer and the phone will continue ringing for 20 minutes, they’ll pick up and hang up right away.
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July 2023 by Extra Space Storage
Spider webs on the drive thru machines. They crawl in/out of the drive thru machines & hang from the ceiling. The wall looking into the building from the drive thru is covered in tiny spider nests. Absolutely disgusting!!!. The building is crawling with spiders. I informed corporate and location manager months ago. No changes. :(
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July 2023 by Amer Abo Fakher
I would like to take this opportunity to thank Hadeel Abdelaziz for her excellent servicie as a bank advisor during the process of opening my account. I want to highlight your professionalism and attention to detail throughout the entire process.Her deep knowledge of banking products and services, combined with her patience, made everything very clear and understandable for me. Additionally, your kindness and willingness to answer all my questions are greatly appreciated.Best regards,
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July 2023 by Amer abo faker Ballan
I I would like to provide a good comment for a bank advisor named Hadeel Abdelaziz who helped me open my account. Hello Hadeel Abdelaziz! I would like to take this opportunity to thank you for your excellent service as a bank advisor during the process of opening my account. I want to highlight your professionalism and attention to detail throughout the entire process. Your deep knowledge of banking products and services, combined with your patience, made everything very clear and understandable for me. Additionally, your kindness and willingness to answer all my questions are greatly appreciated. Your commitment and diligence at every stage of the process instilled confidence in me regarding security and confidentiality. It is a true pleasure to have such an efficient and reliable advisor like you. Thank you again for making this banking experience comfortable and efficient. I am sure that anyone who has the opportunity to receive your guidance will feel equally satisfied. Keep up the great work and wishing you much success in your career. Best regards, Amer Abo Faker Ballan
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June 2023 by Trey West
Not great that no one answers the phone at this location.
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March 2023 by Irene Rivera
The only branch I love going to. They are never rude and they are always helpful
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March 2023 by Momoney Comintume
Was going to open a commercial account at PNC , but just read an article on how they are closing business accounts that lean republican. Screw these tools!
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October 2022 by Naiomie Rosado
If I could give Hadeel Abdelaziz 0 stars I would. I thought if you are servicing the public part of your job is educating the customer, on whatever your job is. Oh, was I wrong, according to her that's not her job! So who is the customer suppose to go to for guidance? Having bank tellers defeats the purpose then!
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October 2022 by Igor
First time visiting this bank.Good service, friendly staff.Easy parking, nice area.
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February 2022 by Twin Dadster
Great branch. They know me by name and treat me like family. Everyone of the employees are amazing humans!
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February 2021 by Dennis Soto
I would never bank here again Pnc charges $2.50 per image you look at on your mobile app.They couldn’t provide me with 2020 bank statements only 3 month back.
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December 2020 by William Whitehurst
Avoid PNC like the plaque, they are notorious for “nickle and diming” you into HUNDREDS of dollars worth of overdraft fees which they will not help you with, whether or not you are a student, whether or not we are in a pandemic, they have zero sympathy. I don’t want to have to go with a new bank but in this case I have no choice. It surprised me they are simply ok with losing a customer rather than helping at all. After this week PNC will never make another dime off of me.
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September 2020 by Nikki F
Slowest bank ever wait is always ridiculous.
