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September 2023 by Shawn Hart
Leonardo helped me find some beautiful polarized Maui Jim sunglasses that can accommodate my prescription. If you need some prescription sunglasses, this is the place to go.
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August 2023 by Eyituoyo Eyiangho
I had an amazing experience at this sunglass store with Ambar and Leonardo! The customer service was exceptional, and the staff went above and beyond to help me find the perfect pair. The store was impressively tidy, making it easy to browse through their wide selection of sunglasses. I'm thrilled with my purchase and will definitely be returning for more stylish eyewear. Highly recommended!
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July 2023 by giraldy osorio
Leonardo was the one who attended me very professional and above all respectful very good customer service
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June 2023 by Britt Lynn
Leonardo at point of view in the Orlando outlets was such a huge help. It was the first sunglass store i went to while visiting the outlets and I was on the hunt for a new pair of Maui Jim’s and fell in love with a pair at POV right away but I wanted to check out other stores before making the purchase. The other stores didn’t even compare to the selection at POV. Unfortunately by the time we got back to the shop they were just starting to close to do inventory but thankfully Leonardo and the store manager let us back in to get them!! The selection in the shop was the best of the best and the customer service was too. Thank you so much for all of the assistance!
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June 2023 by Roberto Rinaldi
I used to like very much this place, for the variety, prices, and the kind attendants. But on my last experience buying an expensive frame and lenses for my wife, I was convinced to make the deal because of the 50% discount on the 2nd lenses for myself. I went after my prescription and frame somewhere and went back to the store some days later, just to hear they would not honor that promotion we had set. Total disappointment!
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June 2023 by Roberto R.
I used to like very much this place, for the variety, prices, and the kind attendants. But on my last experience buying an expensive frame and lenses for my wife, I was convinced to make the deal because of the 50% discount on the 2nd lenses for myself. I went after my prescription and frame somewhere and went back to the store some days later, just to hear they would not honor that promotion we had set. Total disappointment!
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May 2023 by Ben Dellaperute
Amazing store! Awesome selection and great customer service!Leonardo was super friendly and helped us get the best price he could. Definitely recommend going here. Just check it out before going to another place for high quality sunglasses. (Maui Jims are always the best)
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March 2023 by MJ
Ordered glasses from this store in November 2022. Its now March 2023 and I have yet to receive it or a refund. I have called on numerous occasions and they are either looking into it or they’ll investigate and call me back. Still no call back. Just issue me my refund its that simple.Order Number : 843918
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February 2023 by fiorella cucciramo
In my opinion, get your glasses some where else because their warranty is not even valid. I got a pair of Tom Ford glasses, and have manufactured defect. Mind you, I purchased them in the beginning of January 2022, they broke in April. These glasses of course cost around $250, so I decided to go to the store in December of 2022 because I currently live in Italy so for obvious reasons I did not go sooner, but when I purchased them the sales assistant told me if any problem occured to go back to the store. Anyway, the only excuse was that they are defective from manufacturer and it was not their problem! So, if you are going to be a retailer from other brands such as Gucce, Tom Ford, Dior and Cartier at least treat your customers with care and assistance to these type of problems. I spoke to customer service in Tom Ford and they mentioned it would be point of view’s problem and not theirs. So lack of after sales, and everything. Don’t waste your time and money purchasing from here, there are better opticals in Florida with better prices and customer service.
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January 2023 by Carlos Poloche
I came in not knowing what I was looking for and this man Julio knew exactly what I needed and more. I came in looking for just one pair and came out with three different ones. If you are looking for him go to the one in Orlando international drive
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November 2022 by Angela Reid
Not happy with the service at all. I bought a clearance pair of glasses that were on display. Noticed they had a glare on them and was to return when we returned to Orlando. He did not let me return these glasses because he said they check. They had to have been scratched when I bought them. I would have been happy with store credit but didn't even get offered that.Glasses not fit for purpose. Rude service.
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November 2022 by Ivan
I came in just to look and that's what I told the lady and she said OK and she was very nice and she would ask me questions and let me wear sunglasses even though I wasn't planning on buying. The store is very beautiful. They also have good brands that no other stores had, like Porsche sunglasses. Very cool!
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November 2022 by Chris Rodriguez
Went and purchased two frames and lens for me and my wife. The quality of the lens is garbage. I drove from tampa to pick up and they didn’t even have the proper frame case for my frames after paying over 1k for two frames. Over priced for the quality of service and product I would have thought that paying so much for a pair of frames the quality in the lens would have matched. I will continue to go to LensCrafters. I could have been a loyal client but seems like they are just worried about getting a sale.Look at my picture of the lens and the frame . They don’t line up. And after noticing thing when I got home I figured this is the best thing to do and never do business again.
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November 2022 by Rick M
Love this store. Alejandro was a huge help in tracking down a pair for me Below retail prices. Ask for the members club discount.
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November 2022 by Stephanie Ocampo
Leonardo was great! Great customer service and very helpful, also patient while I was trying on several different styles of glasses.
