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November 2023 by Dolly V.
All other customers were greeted and spoken to. I walked the store, took my time, looked through items and was ignored. I will not spend my money where my presence does not matter.
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November 2023 by Debbie Fancher
Lots of good choices.I will definitely visit again.
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September 2023 by Patrick Ward
Great selection and well stock
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August 2022 by Catherine G.
I love this store, they have so many cute items, from jewelry to clothing, housewares, Collegiate gear, and the children's clothes are so adorable. I purchased a couple of clearance items and after returning home realized I was not given the full discount. I called back to the store and they were able to look up my purchase and give me a credit back to my card over the phone, even texted me a receipt! Great customer service at The Primrose Shop, I will be back!
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July 2022 by Leana Alves
Great shop with new inventory constantly! I get the majority of gifts from this store from baby to bridal showers and birthdays. Would be really nice if the shop was open a bit later. During the business week it is impossible to get here before you close at 5:30pm.
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October 2021 by PS G.
I would like to give a better rating on this store because it has nice stuff and it is in my neighborhood but customer service sucks. The women working there are snobby and rude. I am not Caucasian and I felt like I was snubbed because of my looks. A family member was there once before and she felt the same way, They felt like they were not welcomed at all. I was going to buy something but because of how the women there were snobs, rude and not friendly, I wouldn't give them my business.
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July 2021 by Caroline B
Adorable shop! Definitely go here if you need a gift for a new baby! Such cute stuff! The little strip of shops looks like not much from the street, but there are some real gems here.
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January 2021 by Ally L.
I absolutely love this shop. The owner is wonderful and they have the best selection of all different types of stuff. New items arrive all the time and they have made shopping super easy during these strange times (covid). They have great sales and my family always loves the gifts when I shop here. Highly recommend this adorable store!
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December 2020 by Frank Stieg
Busy at Christmas. Many very nice things and VERY friendly and helpful staff. And they can do embroidery...
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October 2020 by Mary Stewart
Stopped in with a friend and had plenty of money to spend. We had planned to purchase many gifts for birthdays as well as using a gift certificate. Unfortunately, surprised to find that the gift certificate for a men’s toiletry kit with NO expiration date would not be honored by the owner. She said they no longer carried the men’s Toiletry Kit and said she had no idea what the value would be and offered zero. So Jennifer, the owner, instead lectured my friend on how she should learn to file her gift certificates even though this one had NO expiration date.A ten percent discount on something, anything, would have been nice but the firm NO and offer of nothing was a huge turn off to this store and it’s owner.I have been in the retail business for years and this is Sales 101.
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September 2020 by Kathleen Sequeira
If you have a preppy female on your gift list, you can find her Christmas or Birthday gift here. Only thing that kept me from 5 stares is I wish they had more variety. They have a lot of versions of the same items - which can also be good! But I love visiting small boutiques for the curated items they collect under one roof, and I wish the curation was larger. That said, I buy something 7/10 times.
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July 2020 by Hugh Bowen
Annie turned around my monogram job in just ONE DAY! AWESOME!
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May 2020 by Rachel Gordon
This boutique is full of color and southern charm! We love doing business with The Primrose Shop. Super friendly atmosphere and staff.XO- The Grit & Grace Studio Family
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December 2019 by Scarlett Martin
This small business is a wonderful hidden gem! Always walk in with one thing in mind and walk out with more then expected, every time!! From clothes, jewelry, kitchen items, unique gifts, oh the kids stuff! The Seasonal items, always tops other places. This place is definitely worth the stop! You can get items monogrammed. I've had Ohio state sports cups done, my daughters name on her school bag, lots of fun options. They support local with having items by local artists also items with Baldwin park / winter park written on them. Best of everything here, oh did I mention the customer service? Amazing!!
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April 2019 by Pegster L.
I love this cute shop with a wonderful selection. Beautful merchandise and affordable! Also, Janet the sales lady was as nice and helpful as she could be. This will be my new go to store for gifts and a special fancy for me!!