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February 2024 by Brian C
Great people and great service
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December 2023 by Ishmael Esperance
Des is by far the best customer service agent I’ve ever worked with. Very professional and kind.
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December 2023 by Alaihia Gonzalez
Kit & Des had an absolutely amazing customer service today helping me with a unit . Thank you !
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November 2023 by Dezzi M
Lexi was great and amazing, I moved to this storage unit to have in person customer service. She was friendly , showed me the unit and quick process in and out . Thank you so much Lexi
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November 2023 by Patrick Murray
Came into rent an outdoor storage space was a little confused. Desiree was such a help in explaining things and getting me set up quick and easy. Highly recommend the location.
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October 2023 by Javier De la Vega
Excellent service! Staff is super friendly and helpful, specially Jocey had a great attitude and answered all my questions.
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October 2023 by Frankie Buglisi
Desiree and Michael at the front desk are so nice and helpful! This place is getting renovated and looks awesome too. Very secure, we feel safe with our things there.
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October 2023 by La Donna Hendrickson
The Manager, Desiree, is a sweetheart. She’s very helpful. She tries her best to make sure her customers are satisfied.
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July 2023 by Shirls M
NO STARS for this establishment!!Poor management hands down!Let me begin to say this… in March 2023, I spoke to “customer service” as they’ve asked for payment since my storage increased, I have notified the rep on the phone my verbal notice that I will be vacating at the end of the month!And my son went there and cleared the 5x5 unit on the weekend. No big deal- (he left the lock on there)I called the following week to follow up that the unit is cleared out and then was told the lock was on there (of course the unit has been emptied) and was told I still needed to pay?I don’t think so! I’ve already notified the rep on my call the month before. PLEASE check the recording for quality assurance!I go back to the establishment and the guy at the front desk didn’t know how to handle my situation but to tell me there’s nothing he could do as he checked the unit and has been emptied. There was NO manager to get back to me at the office or NO callback whatsoever and that was in April.I received a notice in the mail from a collections agency with the amount of $91.16!How rude!Please don’t ever do business with this establishment. I will make sure to notify everyone in my network NOT TO ever do business with this place! Disgusting.Thank goodness for a huge network I have with the real estate industry and the military community.This place is a joke and very unprofessional!I am insulted with the notice from collection agency.I will be reaching out to the Better Business Bureau.
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July 2023 by Victor Capello
I highly recommend this location to rent at. The manager Desiree goes above and beyond to help all her customers and make sure everything is all set. Amazing customer service!!
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July 2023 by Darrah Rutherford
Jay is great !Very informative and helpful. They are right by wawa mcdonald’s and walmart so perfect area for someone moving a lot of boxes.
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July 2023 by Ike D.
I recently rented storage unit in another state. When I moved and spoke with Public Storage, I wasn't informed it was required to buy their lock because they are altering doors so only their type of locking mechanism will fit. Seems like when you are already making routine income from patrons, finding additional ways to gouge more is unnecessary.
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June 2023 by james Felton ninth
Desiree was very helpful and courteous. Helped me get a second unit and showed me how to use mobile app. Thank you for your help
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May 2023 by Adam M.
The location is convenient, the cost is fair, the employees are helpful and knowledgeable. I like wireless access from the app on your phone, I think it's a great feature.
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May 2023 by Brooke Ave521
This review is specifically for the Customer Service I got with Johnny. He was on his way out, the facility was closed and he turned back to help me. Imagine being ready to go home after a long shift and a customer has an issue, that’s not fixed with a lil 1,2,3, it was time consuming and he did it with a smile on his face. We need more reps like him. Thank you Johnny & public storage
