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September 2025 by Shanita Rogers
I had the pleasure of being checked in by Jasmine R., and I have to say she did an outstanding job! I was surprised to learn it was only her second day on the job—you would never know it. Her professionalism, friendliness, and customer service skills were top-notch. She made the check-in process smooth and pleasant with such a positive attitude.
Great job on hiring Jasmine—we definitely need more people like her on the team!
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September 2025 by Henrique Sá
Just got my storage rental. Stephanie and Jasmine were lovely.
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September 2025 by Pedro Henrique da Costa Machado
Stephanie and Jasmine are such a nice person. They helped me a lot finding a storage.
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August 2024 by silvia fernandez
Do not rent from this storage keep away it's full of Rats and Roaches. We stored my daughter's and her roomates dorm furniture for the summer..everything was full of roaches and rat droppings some of the items were even chewed on by rats.
I contacted customeIr service and requested a refund and they did not seem to care infact they stated we were lucky we were not charged for leaving some mirrors outside of the storage that had roaches coming out of them. We left the mirrors because if we put them in our car our car would be full of roaches and there is no one on the property to assist in disposing of items nor is there a garbage container near the storage unit.
This is unacceptable !! We would like our money back...I am contacting the health department and better business my daughter had roaches coming out of her furniture even after we cleaned and disinfected everything.
All of our items were covered in Roach and Rat droppings. Roaches were crawling everywhere it was discusting.
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August 2024 by Daniel Zikri
It was great and I loved the overall treatment.
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August 2024 by Trench Coat
While renting a unit for a few months never had any issues with my belongings and customer service. The one problem I had a Mr. Shamar not only assisted me with solving but was very professional and respect even tho I was upset about an unrelated matter. I later apologized and thank him for his help.
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August 2024 by Nikolay LITE
TERRIBLE SERVICE! We have applied for storage at July 5th. Moving in date is Juli 6th, today is 7th and we still can’t get acces to the unit (it locked). Time is money, I’m paying for the cargo van because my stuff is still in it (we’re from California!). The Property manager doesn‘t respond for calls, there is nobody at the facility due buisiness hours. I dont remember how many times Ive called to manager and didnt get an answer for my voicemails. My feedback is absolutely negative, I’ll not recommend Publick Storage nobody. Wait for my feedback at all platforms you know!
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August 2024 by Roberto Ruiz
Very easy and all was well organized. The key and lock were in the storage and everything was well detailed and explained. The only thing was that I couldn’t find any flatbeds, dollys or rollers to take items. Thankfully I had brought a small wagon to carry things.
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August 2024 by Emma
Stephanie was great!
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August 2024 by Sage Thirkell
Super nice people! Helped us with a quick and easy check out! Stephanie and Carlos were really sweet and made everything easy. Very nice people.
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August 2024 by regigigus Martinez
Stephanie was amazing got us moved in and moved out very easily!!! Would recommend for your storage needs. Had no issues for the year and a half we kept our unit. Carlos and Stephanie doing work up in the office ??
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August 2024 by Saleema Williams (Vicky)
Using the storage here was so easy, even getting pass the gate. Sam made closing my account smooth. Thank you
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August 2024 by Isabella Papaseit
Great experience
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August 2024 by Brenna Danae
Sam and the girl he was working with were extremely helpful and understanding, they got us set up in under 30 mins and made sure we were happy with our unit!
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August 2024 by Emmanuel Reid
Wow, great customer service from Shamar he helped me with replacing my locks and keys. It was such a quick process easy and straight to the point. Never a bad experience here. I definitely recommend !
