-
March 2024 by Frank X.
They have the worst Bakery dept of all the public I've seen. I don't think they understand how retail works. staff have horrible artistes and is like they don't want to service the people of college park.
-
December 2023 by Will G.
I drive across town to come to this Publix. I have Always loved this neighborhood Publix. Friendly staff and great selections.
-
August 2023 by Tonya N.
This College Park Publix on Edgewater is the most unfriendly one I've ever been to. None of the employees greet you, they snap at you, are not helpful, and they all seem miserable and treat you like you're in the way. The customers here are the worst too. Everyone just seems very annoyed and unhappy. No one exchanges any pleasantries, not even a nod. It's so depressing and odd, like you're in the Twilight Zone. I've gone here 3 times since it's the closest one to me now but I will never go here again. I will go to the one on Fairbanks where it's pleasant like Publix usually is. Even Walmart is more pleasant, and that's saying a lot. :(
-
July 2023 by Giancarlo Sutera
Pharmacy never texts when meds are ready and when you call and they say the meds are ready, when you arrive they are in fact NOT ready. Not happy about this ongoing issue.
-
May 2023 by Phil P.
Generally this is a good Publix however, I have ordered subs online several times & they are never ready by their own estimate. Usually 10-15 minutes late so faster to just order it in person.
-
December 2021 by A. C.
(11/18/2021) ordered some cookie platters for a work function. Wanted lots of variety. On the morning of, got a call that supply chain issues meant they didn't have any of the flavors I wanted for the Gourmet cookie platter. We understand the it's been rough with supplies lately. I would have liked a heads up a little earlier than the morning of, I placed my order over a week in advance. Also, the cookies I got weren't necessarily "gourmet." Ingredients-wise, I feel cheated out of the cost (macadamia nut that I ordered vs. peanut butter that I got).
-
September 2021 by Justin N.
Both the store and assistant manager We're not available to discuss a concern with product selection. Just crazy how I'm not able to speak with anyone as I was told they were busy at the customer service desk?!?!
-
July 2021 by Claribel G.
Just no. Their customer service needs a serious revamp. I drive to another thats a little farther, but 10x better.
-
June 2021 by Jessica S.
Update: I was trying, I really was. But the last straw was when my mom visited and the multiple times she went she commented on how rude the employees are. That's a wrap for me then.
-
April 2021 by John M.
I have always liked the unique style of this particular Publix. Very retro and cool and fits the neighborhood vibe quite well. I am also a fan of Publix in general, whether it has this cool retro look or not. Publix has built itself into the best supermarket here in the southeast with incredible customer service, great BOGO (buy one, get one free) deals and we can never forget their great subs (affectionately known as pub subs) made in their deli department. My go-to sub is probably their Italian, same with my son, and my daughter likes their chicken tenders sub (and she really does not like subs nor sandwiches), however you cannot really go wrong with any sub that you order. Shopping in a Publix is a pleasant experience. The supermarket is clean and the staff greet you as you walk through the store. Publix goes the extra mile and they have reaped the benefits of understanding what their customers want in a supermarket. I would definitely recommend here.
-
November 2020 by Andy Van Wert
Small, but efficient and so fun with the retro atomic 50’s/60’s facade!
-
October 2020 by Alex L.
Best Publix I've been in . The staff Create relationships with the guests & Patrick is the best GM .
-
July 2020 by Geoffrey W.
Publix is known for their courteous staff, cleanliness and outstanding customer service. Most of their stores hold true to these values, but the College Park location in Orlando simply does NOT. This particularly applies to the deli department, which is where I've had problems. Most of the deli attendants are rude with bad attitudes. I've been snapped at various times when I've inquired about hot and spicy chicken wings. I was abruptly told today that it would be a 45 minute wait, while it usually always takes less than 15 minutes. I've also noticed many times that the wings are either burnt or re-cooked. The waiting line is often a cluster of people standing around in no particular order. The attendants outright choose who they want to serve while ignoring others. If you speak up, they condemn you. It's just plain and simple rudeness. I'm not sure if this is a training ground for new managers or what, but I go to a different Publix that's a little further away than my local College Park store. It's a real shame that they can't bring this location up to standard.
-
June 2020 by Joe B.
I have not received an apology from store manager Patrick for accusing me of being a black man that came into that store drunk and spit in his face. I never met Patrick before and I certainly do not drink alcoholic beverages. After complaining to Publix corporate I receive an apology from the district manage but the district manager told me that he couldn't make Patrick apologize to me. Patrick is still the store manager and he has not been disciplined. So as it stands if you are not of certain skin color you can get away with treating people the way you wish.
-
October 2019 by Diane G.
I mean I know you're a "small" store but come on... you're serving a large family area. Shame on you for canceling many important products. Handi-Wipes, Good Seasons Italian dressing, etc. We still need those products. So I guess I'm turning to the Walmart Super Store for groceries and Fresh Markets for my meats and produce. You're loss...