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September 2023 by No Name
Produce manager could use some manners. 09/02/23 11am visit
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August 2023 by John M.
Publix has become the leading name in the supermarket field here in the southeast. Once you experience a Publix supermarket yourself, I am confident that you will understand how Publix has become such an iconic supermarket brand and has developed such a loyal customer base down here in the southeastern United States. Publix has created a solid reputation by offering incredible customer service, great BOGO (buy one, get one free) deals, and we can never forget their subs, which are affectionately known as "Pub Subs." Coming from New Jersey, a state known for their great subs, in a truky heartfelt way, it hurts me to state that a supermarket has some of the best subs in the area. But it is also a 100% true statement. Publix subs are very good. My go-to sub is probably their Italian sub, which is truly a tasty offering. I also enjoy their roast beef and cheese sub. I would definitely recommend upgrading it by using Boar's Head meat. It is definitely worth the small upcharge. It is great to see Publix expanding beyond the boundaries of their home state of Florida and spreading throughout the southeast. Not only am I happy about it, but I am confident that the communities where Publix opens a location are very grateful for a Publix opening by them. I would definitely recommend this particular Publix location or any Publix location for that matter and I give it five stars.
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April 2023 by Steve Schneider
Sincere and Carina were the best checkout/bagging combo I've ever seen. Such hard workers! They moved at the speed of light, anticipated our every request, AND were totally pleasant and charming throughout. Sure hope to see them again!
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March 2023 by L R
I transferred from a local CVS to this pharmacy after being loyal to CVS for years and I am so glad I did. The pharmacists are very friendly and professional, my prescriptions are filled quickly and the Publix pharmacy app is very user friendly. I will definitely be keeping this as my pharmacy.
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November 2022 by Crystal G.
I just move back to Florida after 22 years and one of the things they craved most, one of the first things that I got when I moved back here, was a Publix sub with boars head meat. There was a bit of a wait, but it was completely worth it and the associates were very friendly and accommodating. I also did some other grocery shopping while I was there which is very convenient and they have the best products. It's great to know that I have a Publix in my neighborhood that I can always count on.
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August 2022 by Diego R.
I love this Publix and never had anything bad to say about it, but undercooked chicken is crazy. If mine was one of the last one on the rack and looked to be the best cooked then how many people ate undercooked chicken? Again never had a problem but salmonella is no joke.
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July 2022 by chris gross
I switched from CVS to Publix and when they called me that "my prescriptions were ready" it turned out that couldn't fill all 4. It was a huge disappointment because I needed all 4. I had even come in person initially to discuss the switch and tried to verify that they could fill all 4 but the person in pharmacy blew me off with the comment that they don't know until they port the prescriptions from CVS (which turned out to be BS because when they couldn't fill one of my Rx's they knew right away they were over there limit for that one). If they simply took 30 seconds to hear me tell them my 4 prescriptions it would have saved me 10 days of scheduling/meeting my doctor (which costs $) and porting the Rx. Now I still don't have my meds and have to start over with a new Pharmacy or port back to my old one.I realize it's not 100% Publix fault that the govt limits how many Rx they can fill BUT they could have mitigated the issue and provided better service. Instead they were arrogant and perpetuated the problem. I even talked to the manager and he didn't seem to appreciate where they went wrong and wanted to focus on how they were limited. Again, just tell customers what you can do before them through the hassel. End of the day it was a bait and switch. You wouldnt do this to somebody needing chemotherapy medication so dont assume other pills are not critical to a patient. If you are considering Publix pharmacy I'd say stick with a major pharmacy or mail order and leave Publix to the milk and bananas.
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July 2022 by Pam Brown
prices way too high, parking lot needed cleaning, self checkout is really just that, nobody helps. Publix employees used to greet you, can't get anyone to talk anymore
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May 2022 by Giuvanna C.
Publix Rio Pinar (Orlando, FL) is my "home store". The store and its employee are standard to other Publix's I've shopped in, but on some occasions I have walked out frustrated due to the lack of basic customer service. However, Imran (Deli Section) is the epitome of the George's "where shopping is a pleasure" Golden Standard. Every time I see Imran he is smiling and jovial, extends a greeting even when I'm only walking by, is helpful, is super attentive to the customer's needs and is very kind. When I'm shopping for sliced meats and cheeses and Imran is on the "slicers", he always greets me and new arriving customers with a warm "hello" and shares "we will be with everyone shortly, thank you" - a small, yet powerful, gesture that validates the patron's presence. I have complimented Imran to a Publix manager in the past, but.....I wanted to share Imran's customer service focused performance with Yelp. Thank you for taking the time to read my complimentary review.
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May 2022 by Roberto Marcillo
I want to recognize the assistant manager at the deli, Melissa. She is great. always friendly. super cool person.
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November 2021 by Ashley C.
Kimberly in the deli was so sweet and kind today. She made my day! It really was a pleasure interacting with her.
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November 2021 by Orbit Rosene
Went to get my Covid Booster shot. The staff was friendly and efficient! Was in and out in no time! Thank you for providing this service. #letsgetvaccinated #pfizerbooster #publix
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June 2021 by Cheryl Bergin
They store itself is always clean. I can usually find everything I need, my only problem with this store is checking out. The baggers need to be trained. They over fill the bags and I have to ask them to double bag them when they do that. They put canned or jarred goods in with the fruits and vegetables or with the bread. And tonight, the gentleman threw a carton of half and half on top of the eggs. After removing the half and half from the bag with the eggs, I asked to
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April 2021 by Melissa Sandgren
Had a vaccine appointment for my mom - the set-up for vaccines was done very well and it was very easy to know exactly where to go. Everyone was super helpful and extremely attentive! Great job Publix!
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March 2021 by Lynn M. Knott
While loving the feature to preorder, on line, Deli meats, my order is often incorrect. I order “Dinner cut”, and I receive “Sandwich cut” or worse, “Shaved”. I order “Sandwich cut” and I receive “Shaved”. The other day I refused the order of Boar’s Head Black Forest Ham because it was spotted with dark red blood stains and “blue ink” throughout. Attention to detail speaks volumes towards Customer Service. The attention to detail at the Rio Pinar Deli Counter has been lacking. I’m beginning to wonder if I am actually receiving the Boar’s Head product or if that detail is being over looked for a different brand. I love the online ordering feature and do not want to think from here on out I will need to stand at the Deli Counter to watch over the person preparing my order.
