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February 2024 by Taylor B
2/5/24- Selena was so friendly and helpful. She helped to get me seen as quick as possible when I realized that I had made an appointment at the wrong location. She also made sure to take all the right measures to ensure I did not pass out after I let her know that I typically do and was extremely patient with me. Getting my bloodwork done is typically an an anxiety ridden experience but she made it quite the opposite.
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January 2024 by Rolando Maldonado
Every time we got an appointment, they are always running late with patients.Front door of the office needs to be fix. Somebody can get hurt.
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October 2023 by Kevin Lewis
By far the worst lab I have been to. Showed up 1 hr before my appt. First of never, do that at Quest. I watched them take walk ups that checked in after me. I recommend Lab Corp. Always in and out with them. If you want a lab that you can't call and speak to a person or that has a receptionist then stay very far from here. I should have read the reviews before giving them a try. The one positive thing of this whole experience was the lab technician (Alidi) that drew my blood was amazing. So delicate and easy. I wish everyone was like her.
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September 2023 by Glauco RC Fiorante
8:04am don't have openings for walk ins.
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September 2023 by Mike Diaz
I have an appointment today that I want to confirm because it may be cancelled due to Hurricane Idalia. I never received a cancellation notice and when I call the office, there is no option to speak to a person. I went through every menu item, nothing connects to a person. I sitting here wondering if they are open or not. Their website says clinics *may* be closed, but don't tell you whether or not they are closed. It's almost as if they want to avoid talking with their customer at all costs. I'm wondering if I should take time off from work to go to this appointment not knowing if they are even open. If they are closed, they could at least say so on their phone system or website.
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August 2023 by Aleasha Sousa
Sat for two hour never seen, no staff available to even speak with. Made appointment and still sat an hour after my appointment time to be seen. Quest definitely needs to make some improvements!
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May 2023 by Brittany H
Just got my blood work done here! I had Julie who was amazing! I have the hardest time usually with people finding my veins so I always dread getting blood work done. She got my vein on the first try! Painless & quick. I highly recommend this Quest and Julie!
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May 2023 by Ahmed Saleh
they touched me in my pickle, essentially pickle tickle. i was also grabbed in my buttox, and always heard “gyat”. i don’t understand what this means but the tomfoolery is despicable. i am truly disgusted and it makes me wanna bust.
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March 2023 by priya balaji
Very very bad and terrible experience. I recommend not to go to this place. Very rude and unprofessional behavior. Was very very rude while taking the blood and did not even take care after the blood work is done. Quest has to take action and it’s their responsibility to teach and train the employees.We are not coming for any entertainment. It’s sensitive and you have to make sure the patients are treated properly..Once again very very bad and terrible experience and I recommend not to go to this place at all
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February 2023 by JJ
Had such a great experience at this Quest location. Alida was so great. Her patient service was amazing and so caring. Loved meeting you. Thank you, thank you for being so kind and gentle. ❤️??
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December 2022 by Jesus Marcano
I was there on Tuesday 22, for a drug test and Isabella took care of me. The paperwork wasn't clear about what type of drug test I needed and she took time to call the employer to make sure do the right thing. I really appreciate her effort and I give her five stars because of her great attention and kindness. Thank you so much Isabella!
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December 2022 by Dennis
I arrived ten minutes, checked in on the electronic device, and sat down. I waited and waited and waited. Then I noticed the television across the room flashing information, so I got up to take a closer look. It showed a list of who was checked in and waiting for an appointment. I was not on the list. I went to the tablet check-in device and entered my info again. I was told I was more than ten minutes late and would have to reschedule. I left. If at all possible, I will never use Quest again.
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December 2022 by Michael Porter (Kanoy Chinito Kowboi)
It next to impossible to drop off my stool samples, I had to leave it next to a computer screen hoping someone will find it. There was no one to talk to, even when I called no one I can ask or tell.I hate this place
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November 2022 by Anne Grimmer
I was called back 8 minutes after my appointment. The technician Jean was very nice, and was gentle when inserting the needle. I took away one star because I had to walk through a supply closet to get to room 4 for the blood draw.
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September 2022 by Hillary Gonzalez
I had a really bad experience today during my drug screen for a new job. I came in as a walk in when it was empty and had to wait an hour, which is the least of my problems with the visit. I see the phlebotomist (her name was covered so I don’t know her name), and she seems like she really didn’t want to be there. No greeting, nothing. She reviews my info and we start the screening process. I misinterpreted something when she told me to grab the cup because I have difficulty hearing. I accidentally opened it instead of just handing it to her. This is when she gets really rude… tells me that I need to listen and follow directions. I tell her I’m hard of hearing and she looks at me expressionless. No apology or anything. She continues the process and talks to me throughout the process in a way that genuinely made me feel bad/humiliated. I will never go back to Quest. I always use AdventHealth labs because their customer service is great! I only went here because my job specified it had to be Quest. This visit made me feel like the lab staff lack empathy and customer service skills. Be careful if you’re deaf or have any disability, you might get similar treatment.
