Red Lobster Hospitality, LLC is a seafood restaurant chain that offers a variety of dishes, including lobster, shrimp, salmon, and other seafood favorites. Customers generally enjoy the food, with highlights such as delicious coconut shrimp and flavorful lobster tails, though some dishes may be slightly overcooked. The service is often praised, with staff members providing friendly and attentive service, making customers feel well cared for during their visit. However, recent experiences highlight challenges with supply management, as many items are frequently out of stock, including popular choices like crab legs, lobster bisque, hush puppies, and certain drinks like tequila and merlot. This can lead to disappointment, especially when customers arrive expecting specific menu items. Delivery service has also been inconsistent, with some orders not arriving at all. Pricing has increased significantly over time, making it less affordable for some families and individuals on a budget. Additionally, menu modifications, such as charging extra for salads or soups, and a rewards program that offers limited incentives, have impacted customer satisfaction. Despite these issues, the restaurant remains a place where some customers return for the taste and service, although others are hesitant due to supply issues and pricing. Overall, Red Lobster provides good seafood but faces ongoing supply and affordability challenges.
