-
April 2024 by Betty Harris
Was not enough people working. Trying to save labor had to ask for biscuits. Ordered Cesar salad almost 45 minutes went by ask where is my salad. Server states oh I thought you might want it with your food when we bring it out. So I am going to have my main course also. I ordered a salad so it can come first. Server did not bring no more biscuits to the table. Over cook stake, just was not a good experience.
-
April 2024 by Joseph Anderson
I ordered the maple chicken and my daughter had some chicken tenders . But the service provided by Nicole was exceptional!!!!!! I mean I was blown away by her professionalism and her mannerisms when it came to serving us . I was very pleased with the experience here at the Colonial and the Manager came around to ask about the service and checked to see if we need anything . Which is a big upgrade from years prior . The change is wonderful and I look to become a regular again because of the service that was provided .
-
April 2024 by Irene Walshe
A decent but dark Red Lobster on Colonial. It needs a face lift, lights and love because it looks old. Only 1 super server who managed every table efficiently, with patience and good maners. The Lobsters were cooked to perfection. The salad was too soggy, but tasted nice. Overall, nice lunch, nothing fancy.
-
March 2024 by Scott Maynard
Not sure I've ever had 8 meal here,Shevin is an EXCELLENT server!Caiah took FANTASTIC care of our party of 9 today! What a compliment to the restaurant!!New server!! Jay was the best we've ever had at this location since our Dano' a decade ago!
-
March 2024 by Mia Lovely
Very disappointing1. The staff are not managed at all.When entering, no one greets you because they are just running around looking busy. When there were 3 staff arguing about who was supposed to be doing what jobs.2. The waitress needs more training on how to manage the number of tables they get. You don't keep telling one table 5 times you will be with them in a few with a 15min wait till you got a drink and then wait 10min to take on order.3. The cooks sound like they are parting in the back. Only to wait for your food to Undercook the bake potato and your garlic butter shrimp salty and your lobster tail cold.4. Your entertainment shouldn't be the staff yelling at each other about who ain't doing work.
-
March 2024 by Carolyn Cooper
Was seated away from the waitress area. It took her a minute to know I was there, but she still kinda forgot about me.
-
March 2024 by lillie bradwell
Don't like the up charge for a house salad. Don't have the grill chicken with the rice. And you don't a chose your own meal
-
February 2024 by Carissa Martin
Had server Nicole was horrible. Didn’t want to fix any mistake, had a horrible attitude, walked away as she was being spoken to. Thanks to Te’Shawn he definitely saved the
-
February 2024 by xXLoco SnakeXx
Ordered endless shrimp didn't even get my reorder and refills took way too
-
February 2024 by TravelUSA
I eat at a Red Lobster at least once a month as I travel across the United States. This one was disappointing. After getting my food, waitress didn't return to my table to see about refills. Came here at 12 noon place was about 15% full. Waitress was not on her A game, food took longer than normal and manager never came to my table.
-
February 2024 by Chris Stevens
This Red Lobster was very clean. Today was not super busy and we were seated quickly. Our server was quick to help us and stayed on top of drinks and food. I don't remember his name but he was working around 4 pm on February 18th. He deserves a huge pat on the back. Friendly, knowledgeable and all around a great server. Our food was prepared fresh and tasted great. I would definitely eat at this Red Lobster again.
-
February 2024 by aleida ramirez
The food was good. However, it took them too long to sit us even with it not being busy. Our waitress left for a long time and we were almost late for our event.
-
February 2024 by Bryan M
I have zero words how does someone put an empty lobster tail in the order.This is so beyond
-
February 2024 by JJ Sparrow
Excellent and professional service today from our server named Jay. Thank you!!
-
January 2024 by jo nelson
TASHA TGE SERVER WAS EXCELLENT. FOID WAS GREAT. COCONUT SHRIMP SUPERB.
