-
January 2024 by Richard Becker
Good service
-
December 2023 by Brittany F.
Staff is not trained. I came to this branch to deposit a Savings Bond. First I was told they could not be deposited but must be cashed- that was fine, I would simply deposit in my Regions account once cashed. Then, 20+ minutes later, I was told to work with a different teller. This teller told me that I could not deposit my Savings Bond because it had my maiden name on it. My first name has not changed and neither has my social security number that is printed on the bond and would match the number on my Regions account. When I asked to speak to a manager, as I have deposited multiple bonds in the past at Regions, they said they couldn't but then gave me the manager's business card. After leaving the branch, I called the number, and the same teller answered. I asked if I could leave a recorded voicemail for the manager and she said no but she would hand write a note. I would not recommend this branch if you need service outside of an ATM deposit or withdrawal.
-
November 2023 by Diego Bastos
The best service I ever had, everyone is the branch was super helpful!!
-
November 2023 by Rafael Andrade
Excellent service, solved my problem at no time!! I recommend
-
July 2023 by Fauzia Siddiqui
Bibi was as always very helpful and afficient. Dr phillips is my go to branch for my business and personal banking. Go and see Bibi branch manager. You would not be disappointed. 5 stars all the way!!
-
July 2023 by Earl Carter
Mrs BiBi, Very helpful, professional and kind especially through my hardship verge of bankruptcy and she resolved my issues and made my life easier. Dr Phillips branch is my branch because of her. I brought over my deposit from Wells Fargo to Regions because she made my life better.
-
July 2023 by VIVIRPNL Juan Antonio Perez
Miss Rimonda Zaki was wonderful and very helpful aiding with my transactions and answering my questions!Made my day!!!
-
July 2023 by Citgo Rightway
The best service you get here from the Dr. Phillips location and the staff are really helpful all the time.
-
July 2023 by V Patel
Bibi Shariff provided with me best and quick service with a lot of knowledgeable information
-
April 2023 by Prof Ayrton Netto
Easy banking for alliens who are starting their lives in USA.
-
March 2023 by Tati B
I moved out of state thus I closed my account over the phone. I updated my new address and was assured that a check would be send with my remaining balance. Three months later regions is not able to give me a tracking number for the check they supposedly sent instead they are stating that since “I am having issues” the only way would be to go into a branch. They state since the account was closed, they no longer see my remaining balance or any further information.UPDATE 03/2023- never received my money/ left over fund in my bank account.
-
January 2023 by Camila Prado
Nobody is working inside this region branch , only 2 people and 1 of them reading a book . Super bad service and horrible experience
-
April 2022 by chrismach454
I’m only speaking for myself. But as a small business I would not recommend this bank. I finished, my first job got. My first check I came to deposit it. The same person who help me open up the account told me how do I know this check is any good? It was only for $500. Just got me thinking what happens if I bring a check for $25,000. But I’m only speaking on my experience.
-
April 2022 by Shaina M.
Great customer service! I told them I was on a time crunch and they helped me get everything I needed done in minutes. Very friendly and helpful.
-
January 2022 by Angel F.
The absolute worst experience of being a African American business owner. I visited the regions bank located at 5084 dr. Phillips blvd, Orlando, Fla 32819. I went inside because normally I'm in the drive threw. I needed to do a withdrawal from my business account. I approached the front counter and was greeted by a teller whom name was BiBi I handed her my driver license and my business bank card and informed her I'd like to make a withdrawal, she stated you don't normally come to this branch ( eyebrow raised, because I have no idea why she thought that ) I replied yes I actually do I'm normally in the drive threw. She then says we'll can you remove your mask so I can see whom I'm speaking to, eyebrow really raised now mind you she has my driver license and my bank card in her hand. I refused because Covid is on a all time rise and I tried explaining that to her and asked if she could ask my a security question or something because at this point I feel very violated and discriminated against. She replied it's for your safety, I then asked is there a alert or something on my account for it to be for my safety? Her manager Eric Higgins made it even worst, he said it's for your own safety and if you feel discriminated against I'm glad you feel that way! Wow I said excuse me he then repeated himself and said I'm glad you feel discriminated against,, I'm standing there in disbelief with my mouth wide open. This man is in a wheel chair, I said to him you saying that your glad I feel discriminated against would be like me saying to you, I'm glad your in a wheel chair., He then said I'm closing your account I then asked on what grounds and he said and I quote because I can, I received a letter from his office Jan 12th 2022 tiled notice of account closure service termination. I feel so violated that here we are in 2022 and their are still people in this world who thinks their above others because they hold certain positions. I'm speaking for myself as well as to any African American that has experience this type of behavior from a manger at a bank or any other institution that throws their weight around just to cause another person hardship, as our ancestors experience great oppression. There's absolutely no reason for Eric Higgins to close my account but yet as he stated because he can my accounts are due to be closed. Although I've made a complaint the day of the incident I have not heard back from anyone from regions. Consider this a warning allowing people to know just how regions bank at 5084 dr. Phillips blvd. Orlando, Fla 32819 handles their African American people. Because I don't believe if my skin was another color I would be getting this kind of treatment. People please be aware and stay away!Ive contacted regions bank yet still no response!