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January 2024 by Danyell Freeman
I am a recent client to the SOBT location trust me when I say this Rent a Center at this address is spot on, they truly are. The entire staff is very knowledgeable of their great selection of products and if they don't have it, they will find it for you in a very short amount of time. On the second hand the manager Shawn is always available with any concerns this guy is all about your having ownership and not just pouring your hard-earned dollars down the drain, he makes the process so easy. In conclusion anyone willing to stop into this location will not be disappointed. Just stop in and ask for Shawn/Robin/Rodney. :)
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January 2024 by Keyla Marie Diaz
Excellent customer service. Robin was very helpful and guide me through the whole process, explain everything to me and offer me different options. She's amazing :)
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January 2024 by Nata Lee Walker
My experience at this location has been top tier. Shawn and Rodney were excellent in every aspect of their job. Thank you for a wonderful experience.
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January 2024 by Jeremy Michaud
They have a great selection good prices and knowledgeable helpful people
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November 2023 by antwan booker
My experience here at this location is and always exceptional. The onsite manager by the name of Shawn, is always helpful and willing to help the community in or act any capacity that he is able to. I would recommend that you go and check out the company as well as the amazing deals that they offer weekly. The staff is also very knowledgeable and friendly. So guys for the holidays please go check them out and ask for the manager Shawn.
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September 2023 by Jackie R
not good experience
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July 2023 by NurseQ
Shawn at my local store was very helpful! He was a light at the end of the tunnel!
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June 2023 by Lawrence Welch
Quick easy great experience
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January 2023 by Kristina Alexander
Treat customer that's been there for along time like grap
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November 2022 by Nicole Stephens
Great store awesome staff!
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November 2022 by Crystal Myles
They didn't even wait till the ne t day when my fiance got paid they just came bamming on my front door to get the couches and very rude
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November 2022 by Alex Samoilo (Hello Archer)
Have a couch with a spring sticking out the back they sent someone to fix it it came right back out called repeatedly and no one has done anything about it for now over 4 months.
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September 2022 by CeCe Hill
I took the time to order and pay online and when I arrived to pick up my item, they didn’t have it and said that the online service had nothing to do with them. I finally got my item, the worse part of working with this place is that I was two days late on my payment and they sent someone to my house that BANGED on my door for FIFTEEN minutes, after no one answered, they then honked their car horn for 5 minutes straight. I do not recommend this company, they treat their customers like dogs.
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July 2022 by easy johnson
This location is terrible everyone at this location is very rude and disrespectful. Per management there is no corporate office which is BS everyone needs to be trained on customer service over again I would not recommend this company to my pet. Everyone is illiterate and doesn’t take the time to listen to their customers.
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January 2022 by Melisa Morales
Horrible Customer service, no ethics, no organization and we were lied too. We made the reservation online using a promotion 1 cent down. We were told laptop was at another store and that they would arrange everything. We went to sign paper work and they denied us the opportunity to choose same as cash option for 6 months. Gave us a response that made no sense. We were told they needed to verify where we lived in order for us to take the computer home from the other store, mind you all documents were already signed and all was approved. He denied us showing him the lease after we presented it to him and said they no longer do that. So we waited patiently for the following day. Called the office and were told that the gentleman was off and spoke to another associate who said we could bring the lease and they would accept it. We were mind-blown and stated that they had denied it the prior day. SO THEY LIED! THEY MADE UP THERE OWN RULES! I FEEL DISAPPOINTED & TO BE HONEST DISRESPECTED. We got to the store where the laptop was going to be and they had no knowledge of the transaction. So... we signed the lease, they forced us to pay the first full payment even though there was a promotion running, they never followed up with us beck on the phone, and they never made the other store aware of our reservation. We paid online to have it reserved and that never happened either. Horrible experience, DO NOT DO BUSINESS HERE!!! YOU ARE WARNED! YOU WILL GET LIED TOO, MANIPULATED, DISCRIMINATED, HORRIBLE TERMS AND UNORGANIZATION.