Rent-A-Center offers a convenient way to get the latest furniture, appliances, and electronics without needing good credit. Customers can choose from popular brands like Ashley Furniture, Samsung, Whirlpool, and Dell, and pay through small, affordable payments. The company includes delivery and product repairs, providing flexible ownership options so customers can shop on their own terms. Many customers have positive experiences, praising helpful staff members who make the process easier. For example, employees like Della, Edwin, and Delia are appreciated for their support and understanding. Honest and upfront customers find that staff are willing to help them find ways to pay and resolve issues. However, some reviews mention problems. One customer received a product while it was wet from rain, which caused inconvenience. Another experienced issues with auto-pay, leading to negative balances and poor customer service, though a manager later made things right. Additionally, there are complaints about receiving used or damaged furniture, delays in pickup or replacement, and difficulties with communication. Customers emphasize the importance of quality and timely service, especially when paying a lot for merchandise. Overall, Rent-A-Center is seen as a flexible option for those wanting brand-name products with manageable payments, but some customers have faced challenges with product condition and customer service.
Jonathan was amazing helped us get what we needed fast and for the best price!! I will be back!!!!
March 2026
Julio showed up earlier then expected. Brought my couches, tv and entertainment center inside. Set up and explained everything to me. He was super kind and even turned on the fireplace for my kids to enjoy on the entertainment center
February 2026
julio was wonderful he was pleasant engaging and readily assisted me with removal of wood systems and then efficiently set up my new washer and dryer very professional
