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December 2023 by Israel Garcia
Worst experience ever
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December 2023 by Karen Johnson-Cliatt
This was the worst experience ever! I went in to buy Christmas decor. One of the customer service reps was in the aisle stocking Christmas things and told me that a lot of the items were on sale. However the majority of the items that were on sale did not have the price tag on the item. When I got to the register I asked the cashier to check the prices for me because they were not indicated on the item. She gave me the prices there were three things I did not want due to the price and the whole attitude started right there. She said she can understand why I would bring things to the register I didn't want I told her that I had to bring them because they didn't have a price tag on them. She didn't ring up three of my items mind you now these are the exact same items and they all rang up three different prices so I asked her to take them off of my bill and I did not want them because I didn't understand why they were ringing up three different prices she tried to explain to me that she had voided those and had adjusted the price. However I could not see that based on the information that I could see it didn't look like she had voided anything. In fact it looked like she had added more to the bill. Rather than go back and forth I asked her to please take them off my bill. When I tell you this lady totally transformed and was so rude so mean so disrespectful the way she avoided my whole bill snatched the receipt out the register pushed it in my face and told me I told you I avoided it. I will never come back in here because you should not have to go through that no matter what you change your mind about it the register it is the customer's prerogative to do so.
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July 2023 by TRACY MASON
Went to do a return in this particular location and was treated horrible by staff. They made me feel as though I was doing something wrong because I was doing a return. After the almost 30 minute waiting for return to be completed, I decided to do a little shopping and to my surprise I over heard the employees talking about me in a negative way about doing the return in their location. I was mortified to say the least. I yelled across the store and advised them I heard every disgusting thing they said about me. I ensured them I was definitely contacting corporate office. I then asked for a supervisor and was told they didn't have a supervisor. I ended up calling corporate office but it only rings busy. Does anyone have another number or contact info for corporate office for this location. This is the worst case of customer service I have ever experienced.
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April 2023 by Georgia Woo
Employees are very helpful and knowledgeable all the time, I honestly appreciate all of them
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March 2023 by Jason Hamilton
There was a bit of a line but everything was fine once they opened up another register.
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November 2022 by John M.
For what it is, Roses Discount Store is not a bad place. It is a discount store with a focus on clothing and homegoods. Like most discount stores, Roses Discount Store has some items that are a very good deal and some items that are not worth the low price that is attached to them. Be advised that it is in a sketchy, somewhat dated shopping plaza. While there is plenty of parking, there were also a lot of people sitting around just hanging out. Literally sitting in the parking lot on the curbs throughout the shopping plaza. I was here on a Sunday morning, so I cannot say if it gets better or worse at night. The woman who checked me out was very friendly and outgoing. Me inside of the store was rather cluttered and arranged haphazardly. It didn't seem that sizing was too important to them as everything was kind of thrown together. It also looks like they buy both items that other stores could not get rid of so you will find often something only in one size. However, the deals are definitely pretty good. I've watched several pairs of socks at a dollar each. I also bought sleepwear for like five dollars each. Again comma this review is five stars because I am looking at what it is various it is a discount store periods started back to my office right you are getting some very good deals and you we can easily overlook the rather haphazard layouts of the store when you take into consideration that it is a discount store.
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November 2022 by icotton candee
I always drop by whenever, they are exactly what their name says; a discount store. Ranging from clothes to household to electronics and food, anything your thrifty soul desires.
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November 2022 by Ronell Shelley
It is a nice place to shop for men's, women's and children's clothes and shoes and house hold items and electronics and food
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July 2022 by Van Cordingly
Don’t want the return make waiting for 25 min
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July 2022 by Ruth Freer
Really enjoyed shopping there. Employees were very helpful
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July 2022 by Lin B
I love Roses... They have such good bargains... Staff are always polite which makes a pleasant change these days...
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April 2022 by Moneka Williams
Lines are always long but they have good prices on most of there items
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April 2022 by Jessica Monroy
Loved the clothes I found
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February 2022 by Dina Arguinzoni
It's like the old fashioned department stores more affordable..
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April 2021 by Best Concerns
Unfortunately, this store hires angry cashiers (mainly women), who are unhappy with doing what they do and having a tendency to take it out on Customers. I had a horrible experience with cashiers for this location not being reprimanded for being extremely rude, discourteous, and disrespectful to Customers who do not have to shop there. If the store management is the problem, then they should be replaced. If people are not happy with what they do, they should go do something else... period... Hopefully, they stop hiring angry people who take things out on Customers and others and get rid of poor store management, who do not appreciate the Customers who keep the stores in business.
