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November 2023 by IamDJEatz
Came here for some shoes and slacks for a work related event. Lots of options to choose from and a great location. We were able to find what was needed.
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November 2023 by Juan Duque
Only 3 registers open on a Sunday night with a queue of more than 50. Manager didn’t jump in to help, dress for less because the employees obviously get paid less.Huge discounts though.
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August 2023 by Kimberly Cross
As an avid Ross shopper, this store was in complete disarray! They did not have enough cashiers I was frustrated at left.
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July 2023 by Craig Bull
Was probably the most unorganised Ross I’ve ever been to. Place was a bit of a mess stuff everywhere.The line at the checkouts was huge also and had to wait about 30 mins. Staff were so slow and only had 2 people on checkouts when there were other staff members wandering the shop floor.
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July 2023 by Sammy R
One of the worse locations I’ve ever been to. Lines wrapped around the entire store. I just had one return & typically Ross has a “returns only line” i went there and this very rude cashier named Josy dismissed me after staying there for like 10 min. Telling me I have to stand in that line for one return. I’ve never experienced anything like this at a Ross. Also when I got called to do my return it was Josy who “took care” of me. I had my purse opened getting out my card and she calls the next person over. That person could’ve tried to reach in my bag. Very unprofessional never returning there again.
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July 2023 by mars reached
Huge collection.Great prices.Helpful staff.Checkout could be better if there were more people working.
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June 2023 by Daisy Palace
So messy, so many people ugh ? Long, slow lines. Corona mania doesn't scare anyone anymore.
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May 2023 by Ronn S.
I have to say.... I have visited tons of Ross stores nationwide. THIS STORE HAS GOT TO BE THE WORST I HAVE EVER SEEN and EXPERIENCED... I don't know what's going on with this store but the clothing racks are in disarray. There is no organization anywhere. I don't think there is even any store recovery.... Ever! Loud kids running around, it was literally like a flea market.. The store is dirty. Ive been in Goodwill stores that were more organized than this store. Waaay too many people for such poor staffing.. The staffing was inadequate. THE LINE DID NOT MOVE. The cashiers were very slow with each transaction. I thought Los Angeles had the worst stores I have ever experienced. This is 10x worse. At least the lines in the stores in LA move faster. Each transaction here took an average of 10-15 min for each guest. There was an alarm that was going on a bag the entire time I was here. No one even bothered to turn it off.
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April 2023 by Ben Plikerd
Who would want to wait in a line like this to buy something? Ross corporate should really look into some self check outs or hire a lot more people. I don't often give 1 star reviews but truly this is something that should be fixed. The amount of people I saw leave in the 10 minutes I waited before giving up was not a small amount of money!
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April 2023 by sjr1575
I applied and called in for an update on the status of my application. Not only was the woman speaking at the speed of sound for some odd reason but she also decided to “get the manager” so I can hopefully set up an interview… 13 minutes on hold and nothing. It’s clear that this place is as poorly managed as it looks. However since this is supposed to be a review I’ll stick to the format that all reviews usually stick to and just say that this Ross is definitely nowhere near as nice as any other Ross I’ve been to. Clothes and shoes are littering the floor. The sales floor is unorganized with product seemingly placed anywhere which is surely against company standards. And the place seems to be understaffed. Yet another business that places hiring posters on the premises to avoid a violation from the department of labor.
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March 2023 by Mini Bagel Bro
The employees are too busy talking to help the 2 guys working the register. With a line going down the men's section. Don't waste your money here
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February 2023 by Joel Farbman
Took over an hour in line and terrible customer service! Clothes and items EVERYWHERE. Only 2 registers open the whole time with an hour long line. The stolen items sensors went off the entire hour! The security guard at the door did absolutely nothing about it! They wouldn’t honor the same item with different price tags when it has the same SKU, even tho it was the “manager”. Never shop here!
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February 2023 by Wael S
Over 1.5 hours to check out. Might as well go to Marshalls next door and pay a bit extra but save the time checking out. Hire more staff or close the doors after the line gets too crazy. Crazy to think such a big franchise is this disorganized.
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February 2023 by Victor Sanchez
Great prices with brand names. Unfortunately, there are very few cashiers and clients have to make long lines (up to an hour or more)
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January 2023 by Joel F.
Took over an hour in line and terrible customer service! Clothes and items EVERYWHERE. Only 2 registers open the whole time with an hour long line. The stolen items sensors went off the entire hour! The security guard at the door did absolutely nothing about it! They wouldn't honor the same item with different price tags when it has the same SKU, even tho it was the "manager". Never shop here!
