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February 2024 by Natalia Florez
Super ?
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December 2023 by Gabrielle R.
I love Sam's. I've been a member here since I was a young girl. I always come here to get my weekly food items and always always leave with something I don't need. The staff is always friendly and the store is always clean. Also, purchase my gas here as wellgreat place to shop when you're looking for wholesale items
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December 2023 by Jason Bourne
Shopped here for years and gradually stopped coming because of customer service! After this morning will be coming back less then that! Coming for Emergencies only. Will tell everyone just drive to the lake Nona Store.Called for store manager twice … First time in a meeting (left my number) second time she is gone for the day!
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November 2023 by Howard H
I would like to thank the gas attendant Taylor for his service. I had left my Sam's Club card and he was able to assist me with using the gas pump. Also, my wife went without me and he realize that I had the card and he remembered us when she was trying to remember it. He helped us again. I just wanted to thank him and give him an atom boy for great service.
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November 2023 by Joe S.
I used to be a Sam's Club member many moons ago when I lived in Pittsburgh and that was the only member warehouse in town. Once I discovered Costco, I thought Sam's was junk! On a recent return, I changed my mind. I thought the quality of products at Sam's has greatly improved in the past 10 or so years. Maybe it's because Walmart has also upped its game too. They also have good prices on Gasoline although the way the line works at this location kinda sucks. I don't know how to describe it other than that. It's probably OK with no line, but it's hard to gauge which line to get into before they split. I'll return to Sam's club for sure now that I'm a member. Out of the big 3 in Orlando, I'd rate it behind Costco, but ahead of BJ's (the store, not the brewery or the other acronym).
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November 2023 by Annie Chan
The door greeter let people in with the regular green card at least 30 minutes before they open. What's the point of early entrance and paying more for the other card?The cafe line takes so long sometimes. You need another person working there to move the line faster.
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October 2023 by Quality Inn
I had a delivery that was supposed to come on Sunday. Found out after talking to a customer rep that it wasn't picked up and that I supposedly cancelled. Which never happened. Called the store on Monday and spoke with Amy in the delivery area and she was able to have my order delivered on Monday. She was awesome!
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September 2023 by Amori W
My mom is the primary member on the account. because she wasn't the one making the return the staff denied me. Even though I have the receipt and card I paid with. I don't have these issues at Costco or BJ's. Nor do I have these issues at the narcoossee location. Thank you Sam's for the lack of service.Lady with the short salt pepper hair and glasses said, Sam's is making it harder for their customers to make returns.I should have said oh okay, well let's make it easier by pulling up your return policy to understand your discriminating protocols
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September 2023 by Ceretha Hale
Always a clean store. Fully stocked. Use the scan and go app everytime I go, and it's awesome. You don't have to stand in line to scan your groceries. Love that app.
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September 2023 by Riham Mansour
I bought a gift card to Ruby Tuesday restaurant from this Sam’s location and went to use it the same day just to find out that the restaurant is permanently closed in the area! The next nearest location is about 30 miles away! I went back to the store to let them know that they are selling a gift card to a store that is permanently closed in the area and the next closest one is a traveling distance. The manager was so rude about it and instead that they can sell it in their location and refused to give any solution about it! She told me that she travels often to go to restaurants and it should be normal to do so!In her way of dealing with the situation she was very intimidating and so unprofessional!The gift card was bought less than one hour and was never activated! It was packaged exactly the way I bought never opened it!
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September 2023 by Richard Perrett
Awesome sunrise this morning from Sam's parking lot!
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July 2023 by aj
The lady at the gas pumps is beyond rude. Went this morning and not even 30 seconds after finishing she started full on screaming at me. It’s unacceptable how disrespectful she is and there’s no need for the excessive yelling and telling me to “move” and other comments such as “this isn’t a place for you stay” or even yelling out what vehicle I have from the other side of the pumps when she sees me having just gotten back in my car.
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July 2023 by Acire M
Horrible pick up service, manger blonde rude lady is so unprofessional and miserable. People who work Customer Service should not act like her. I will be contacting corporate to make a formal complaint on this lady.
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July 2023 by Nir (නිර්මාන්)
Scan & Go is the most convenient way of shopping encountered. Felt as if the variety of items available are going down or the quality or something. But, overall this is the place to save and most convenient to shop. ?? wish it was a bit more cleaned and maintained.
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July 2023 by neryana padron
I always have everything fresh. Variety of products. the spaces very clean. and very friendly staff. A good place to do home shopping. the prices are very good !!! all products come in large packages