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January 2024 by Lionel Tschambler
Today we suffered a case of bad service from a worker named Selena, today we placed an order for an ice cream in a BIG cup, while we were taking the order another customer appeared to which Selena ignored us and took the order from the next one customer and after that he deigned to take our order to which he took the order he wanted since he ended up giving us a small cup of ice cream and with a smaller portion of ice cream than the one he provided to other customers.It is incredible that a place like Universal has such unprofessional workers.On the other hand, ice cream tastes more like milk than ice cream.
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January 2024 by Yadiel Cruz
This ice cream shop seemed like a particular place to me. It has a vintage decoration. With some classic ice cream flavors, but also with some innovative ones. The mixture of vanilla with chocolate fudge is not something new but it always works on the palate. There is also a wide variety of toppings that you can add to your ice cream. Regarding customer service, it wasn’t the best, frowns, discouraged faces detracted from this experience
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December 2023 by Roman GP
Very bad service of one of the employees and she pulled your leg on me when i take my order. Very bad image for the business.
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July 2023 by Pablo Diaz
The snow is very rich.
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May 2023 by Chris Macias
Great spot, great ice cream, but most of all the level of customer service that was offered by Skylease was above and beyond spectacular. Cleaned off our table, brought us utensils, got us water. She was super to go out of the way for us.
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April 2023 by Richard Fernandes
Better ice cream Inside theme parks
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April 2023 by Empress choute
Great place
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April 2023 by Brian
20 people in line 1 counter server extremely slow. Walked out. Is there any oversight or management involved at all.
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March 2023 by Judy Berkowitz
Great ice cream!
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March 2023 by Ankit Gupta
Service could be little faster.Icecream was good.
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February 2023 by Maria Elena Villagra Servin
I loved the place, it is decorated with photos of very old actors. Many deceased, from the golden age of cinema. With a very American style, it has very delicious ice creams. Classic flavors. But really good. The girls are very kind
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January 2023 by Lisa George
Extremely friendly service and tasty treats. We stopped for a dole whip and a chocolate malt and had a great conversation with the staff. The food was all very well made.
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January 2023 by Toby Topa
Always a must stop when I am at Universal Studios Orlando.
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January 2023 by Zhenya Thornhill
The service was sooooo slow it was unbelievable and they di see t seem to care
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January 2023 by Riley Riddell
Beautiful banana split.