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February 2024 by Sam L.
For the past 8 months, my daughters and I have bonded over our skincare and self-care at Sephora in the Mall at Millenia, Orlando. While the store tends to get crowded, the efficient staff ensures that the lines move along swiftly, making our shopping experience bare able . The selection at this Sephora is extensive, offering a diverse array of options ranging from makeup and skincare to medical-grade products, colognes, perfumes, candles, and more. It's a one-stop-shop for all our beauty and self-care needs. One standout aspect is the willingness of the staff to assist. No matter how busy it gets, there's always someone available to help, making the shopping process smooth and enjoyable. Additionally, it's commendable that Sephora tends to have an ample number of staff scheduled, ensuring that customers receive the attention and assistance they need. In summary, Sephora at the Mall at Millenia is our go-to destination for a wide range of beauty and self-care products. Despite the occasional crowd, the efficient service and vast selection make it a delightful shopping experience for my daughters and me. We highly recommend it for anyone seeking a comprehensive beauty and skincare shopping experience in Orlando.
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January 2024 by TaJa Moore
My cousin and I went to Sephora yesterday for perfume gifts for our Galentine... However we where helped by Laura/Lauren with the most amazing eyebrows and she introduced us to a brow gel... She was super knowledgeable about the product and very nice I will be back to shop with her!!
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January 2024 by Victoria Reviel
The only person that was nice, was the girl at the front handing out baskets. Tried several times to get someone's attention to help me, but no one had the time. Several were laughing and chatting with eachother. So I left.
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January 2024 by Lauren Shak
I visited today in the afternoon and was assisted by Mason (I hope I’m spelling this correctly) with the bright green hair. They were so sweet and helpful despite my endless requests. Felt like I was shopping with a friend. Best experience I have ever had at a Sephora. I forgot to compliment them to the management so I filled out the Sephora survey and I’m leaving this review as well in hopes that Mason is recognised for their wonderful service!
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January 2024 by Megan Miranda
I was attending a wedding in Orlando and I'm not a makeup girly. I don't own makeup, I don't know how to apply makeup, but it was a formal black tie wedding so makeup was required. I don't know anyone or anything in the Orlando area, so I just googled the nearest Sephora that provide the full face makeup service. That Sephora is the one at Millennia Mall, and I was lucky enough to get Yanibell G. as my makeup artist. Like I said, I know next to nothing about makeup so I didn't even know what to give her in terms of ideas of what I wanted. I told her I preferred the natural look and the color of my gown and she did amazing things. She was very gentle, she explained everything that she was doing before she did it, and was just an all-around delight to work with. If you're in the area and you need a makeup artist, please consider Yanibell at the Millennia Mall Sephora. You won't regret it!
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January 2024 by Jannette Garcia
Awful experience! I needed to exchange my little sister’s ilia skin tint i bought online out for a different color, so I asked someone that was working there if they could help me color match her. As the lady is looking for a different shade for my sister she proceeded to questioning me why I was buying that brand and she was telling me that Gucci was much better. She also told me my sister had to stick with a pink shade that wasn’t even her color when I had already told her that my sister wanted a shade that covered her pink undertone. I’ve never experienced this before at Sephora, but definitely will not be back.
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December 2023 by Cindy C.
If you want a really good wax lady that you can keep forever, go to Neeta. I always leave happy. and they're super clean.
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November 2023 by Pragya
Shop has good collection but employees not friendly They didn’t allow my family to come inside as soon as store close to pay bill
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November 2023 by Taki R
I got a full face makeover done today for law school graduation photos. I stated that I needed to look natural (i.e. like I wasn't wearing makeup) and I got completely different results. The concealer that was used was way too light and made me appear ghostly. I initially thought I looked pale because of the bright lights in the store, but once I came outside and looked at my makeup, I headed back into the mall to have the errors corrected. The artist lightly applied a darker powder to my forehead and said it should be fine. On top of the concealer being too light and not evenly blended, the powder made me look cakey. Lastly, the eye liner made my eyes appear small in relation to the rest of my face. At this point I feel like I wasted $75 and I will never have another makeover done at Sephora. I tried to be a good sport and smile through my anger but know my headshots are about to be atrocious. Thanks for nothing.
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November 2023 by Mattie Crosby
I came in to be be color matched for a foundation. Georgie came to my rescue and is a magician! She matched me on the first try and was super helpful giving me some pointers to help my skin. Thank you!
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November 2023 by N
Associate “Renee” was very rude and unprofessional. My mom and aunt were shopping and she stated unprovoked “they better not ask for help. I don’t feel like helping anyone today”.Very nasty and unprofessional. However, My mom informed another associate and the manager, they were apologetic & kind. I’ve never had any prior problems shopping here though, Renee is just one very rude individual.
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November 2023 by Lisa H.
Wonderful experience. Morgan and Marissa helped me today at 12:20pm. Morgan was so patient with me , I tried on so many foundations. Thank you Morgan and Marissa for your help , also to their fellow employees who also offered me assistance. Thank you
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October 2023 by Jordan Wilson
Maya from Gucci is the most kind, helpful woman ever. I was looking for my wedding perfume and she went above and beyond to make sure I had the most fun, memorable experience. All of the employees here were absolutely wonderful!
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October 2023 by Camille J.
Best costumer service ever!!!! I had the best experience with Laura, she was genuine and gave me everything I was looking and more!!! I'll definitely return!!
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September 2023 by Arin Johnson
Carlie was so kind and took such great care of my order! This location definitely benefits from her customer service skills! She’s professional and I can tell she loves her job!
