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April 2024 by Elziane Gomes
Do you know if there is a Nike dunk low in this Orlando store?
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March 2024 by GABRIELA QUINTERO
Very rude and foul-mouthed staff
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March 2024 by Alex
Good selection of urban sneakers.
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March 2024 by LaToya Banks
On vacation came looking for a particular shoe!! Only this location had what I needed!! Jose was the one to see!! Great customer service and experience!!
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July 2023 by Facundo Arias
Place with good youth vibes but almost no discounts
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June 2023 by Mike Anderson
Tyrese was amazing - we want to make sure he gets credit for taking care of us. Thank you for the outstanding service??
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June 2023 by Emerie Brunson
I went there there was a very nice lady named faith helping me find my shoe size in some Jordan’s? great prices , they have super nice service and are really nice to customers, ?? I hope to be visiting again in the near future and I definitely recommend shopping here.
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May 2023 by Mrs Davis
1st visit today. Excellent service provided by Sam.
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April 2023 by Lizzy
Jayden was very helpful. I will be back to this location
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April 2023 by Burch Harris
Shoe palace is the best shoe store in the Orlando premium outlets. All of the other stores were severely overpriced. The second I stepped into the store I was greeted by Jose. He helped me find the perfect shoe and gave me a great deal on them. Alex was also lovely and very helpful. Everything in the store was reasonably priced with a great selection. Definitely recommend stopping by if you are looking for shoes in the Outlets.
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April 2023 by Tasha Osbourne Realtor #MsDealsinHeels
Jose was amazing! Top notch customer service & made my kids happy
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March 2023 by Jason P
Love shopping at shoe palace! I have big feet so this is one of the only places I can get good size 13 and 14 shoes. Jose and Nico are always helpful with a good attitude! I appreciate the great customer service y’all ?
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January 2023 by Anna A.
We were visiting Orlando last week and had a very pleasant experience at this store. First off, we had been shopping for a certain jacket and had visited all of the stores in our city but it was sold out everywhere. While visiting Orlando, we paid a visit to this store on International Drive and they had one jacket left and it was the size we needed so we were very happy. My husband decided to look at shoes and both Jose and Kesean helped bring him a pair of shoes. They both went out of their way to help him out and made us feel right at home. We ended up purchasing the two pairs of shoes. From now on, we will always visit this store when visiting Orlando. Thank you Jose and Kesean for all of your help!
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December 2022 by Sara Liskey
Jose was great! Very personal and awesome with my 16 year old! Loved that he asked our names and remembered them! The best shoe help we ever had! Jose is the BEST!Thank youThe Pittsburgh Family!
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December 2022 by Yvonne T
Unprofessional workers, mediocre stock. Went in with my mom to look for sneakers and shoe palace made it such a difficult experience. When I’m here by myself with my friend you workers come up to me multiple times asking if I need help and continue to look at me while I’m shopping yet when I’m with my mom I have to chase the workers down across the store to ask about sizes. Don’t understand why I’m being treated so differently, both groups are paying customers. When I went to check out all I got was glances and stares, no one checked me out for 10 minutes as I was by the register, at least 4 workers were present by the desk. Side note why is it so hot in there I’m anemic and I was sweating, worst experience getting shoes ever. Went here 12/27 around 7-8pm for reference. Everyone was getting help except me and my mother.
