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February 2024 by Ella Moniz
I have been with T-Mobile since my daughter was in high school, she is now 40 yrs old. T mobile was a great phone service then, now I am a senior and was on the 55plus my bill was 50$, then 55 then I bought a Apple Watch from them saying it was 200$ because new ones were coming out. That was 2019, I just paid it off in a lump sum they said was owed on it. Now my bills are 80$ a month, and ofcourse late fees Come, honestly I feel that they scam the elderly! I have been on the phone with a representative sooo many times. Done, I am going to a Honest Company that helps seniors not hurts them! A company that will tell the truth up front!! Thank you, hope you do your homework!
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September 2023 by Z ali
Horrible service ! Been trying transfer to a new service and asked to remove the port protection. After 6-7 calls they hung up on me , lied saying that they removed it. But when I decided keep my service with them . They were so fast to assist me. Horrible !
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August 2023 by Carlos Herrera
Bad costumer service hard to find the info that you need . ! Lack of communicationFast & furious to deduct the monthly service. !!!! From your débit card !!
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June 2023 by May Bae
Bad ppl
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January 2023 by Luis Ramón Martínez Borrego
(Translated by Google) A complete disaster, I have been with the company for 10 months and there have always been problems with the connection, they always told me that it was a problem with my mobile, now I changed my mobile to a high-end one and the problems continue. Tired of the bad service, I decided to change to another and when I requested the pin through the customer service page, they changed my #. I immediately called customer service and after an hour waiting they assured me that everything was fixed but I had no service, when I got a connection again it turned out that I had a new #. I called again and this time what they tell me is that they are very sorry but that there is no turning back. Really if you don't want to avoid headaches don't use this company(Original)Un completo desastre, tengo 10 meses en la compañía y siempre ha dado problemas con la conexión, siempre me decían que era problema de mi móvil, ahora cambié de mobil para uno de gama alta y los problemas continúan. Cansado del mal servicio, ya decidí cambiarme a otra y al solicitar el pin por la pagina de atención a cliente me xambiaron mi #. Llamé inmediatamente a servicio al cliente y despues de una hora esperando me aseguraron que todo estaba arreglado pero no tenía servicio, cuando volví a tener conexión resulta que tenía otro nuevo #. Volvía llamar y en esta ocasión lo que me dicen es que lo sienten mucho pero que ya no hay vuelta atrás. Realmente si nquiere evitarse dolores de cabeza no use esta compañía
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June 2022 by Rimo Rimo
Sold me SIM card work only for less than 2 weeks and I paid for a monthNot good at all
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January 2021 by George Portela
It's okay
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March 2020 by Domo Stain
Seems as if they are never open. Says on the map they are open yet when I get there they are closed
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December 2019 by Jo Seph
Sold me a slow phone and would not accept a return!
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October 2019 by Beatriz Rosario
Customer service was great . Went in to fix screen came out buying a new phone and my screen fixed. I will definitely be coming back for more service . Thank you . Proud customer !!
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August 2019 by Hildemar Motta
(Translated by Google) Good attendant
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March 2019 by Kathie Arias
I had an iPhone that needed to be repair, I went to ubreakifix place,they were charging me more than $100, a friend recommended this place, I went and guy Marlon, explained to me that it was more expensive repair it than buy it. He made some other recommendations and I only paid $30, the service is amazing, all guys were awesome, very friendly, is my phone place new spot. If you are reading this, go there you won't regret...
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February 2019 by Drew Ski
The first time I came to this location I was unaware that they had closed but the tech there didn't turn us away. He was very helpful and friendly. Fixed my broken screen and left us quite happy. This is my second time going to get another screen fixed because I can't be a responsible adult and again, great service. If for nothing else, the prices and friendliness of the staff is more than a reason to get my broken phones fixed here.
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December 2018 by Jon Eloriaga
Came in to get my little sisters phone screen replaced and the staff have been very helpful. Screen replacement wasn't too expensive and was fast however a couple weeks later the replaced phone screen started to not work in the top left corner as it started to turn black. Not sure if it was the employee who put it on since it did seem like it was his first time doing it. Unfortunately not have been able to go back to get corrected since my sister has not had the time to come up to visit.
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October 2018 by Maricia Guerrelus
Bad service
