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May 2023 by Payton Payton
The worst company I’ve ever dealt with. I can’t for the life of me figure out how they’re still in business. Can’t get them on the phone unless you choose the option of a new client, we paid for their monthly service to keep quickbooks organized for our business which was never done, and paid for them to file our taxes for 2021. Found out today through the IRS that our taxes were never filed. I would like to say that I’m shocked but after everything this company has put us through I’m not surprised at all.
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May 2023 by Alphonso Webb
Great customer service.
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April 2023 by JJ Walker
I had an amazing experience with The Skyler Firm. The customer service was exceptional from start to finish, and the team went above and beyond to ensure that all of my needs were met. I was impressed with the professionalism and efficiency of everyone I worked with, and I couldn't be happier with the end result. I would highly recommendThe Skyler Firm to anyone in need of their services.
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April 2023 by Juwanda Handy
Skyler Firm has done my taxes 10 plus years now. We always get them done in a timely manner. They’re very professional and make sure all your needs are met.
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April 2023 by Neil Anderson
We have been using the skyler firm for over 6yrs now and they have been awesome I would definitely recommend them for all your tax and accounting needs.
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March 2023 by JacQues Jean-Kaalstad
Charged us to do our business taxes and personal, and only did our personal taxes but did not file them or our business taxes… what was the point? Lacked response, and the job wasn’t done. Even after taking us through the process to make it seem like they were filed.
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November 2022 by Lachunta
I have used this firm, specifically the Orlando location, for the past few years with no issues. However, this year the lack of response has been awful! Multiple messages and emails have been sent with no response. I'm not certain if management changed or lack of staff, but my business will be going elsewhere and I'm recommending the same to individuals and businesses I referred here.
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October 2022 by Monique Powell
Absolutely a jewel who has taken care of all of my needs, had calls with me and helped me to understand how to run my business and obtain maximum benefits when filing taxes personally. Confident, caring and personable. Jannaka, you rock!!
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October 2022 by Lachunta Miller
I have used this firm, specifically the Orlando location, for the past few years with no issues. However, this year the lack of response has been awful! Multiple messages and emails have been sent with no response. I'm not certain if management changed or lack of staff, but my business will be going elsewhere and I'm recommending the same to individuals and businesses I referred here.
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June 2022 by Ayana Lugo
I tried to give this company a chance, but ultimately I am very dissatisfied. We paid upfront costs and monthly costs for payroll and never received any payroll services. It was never even set up properly. I ended up setting up QB on my own. I requested a refund…crickets.Our taxes were filed months later after submitting the information which was due in part to communication misfires. Their system is not very efficient in notifying the client of required approvals. No one bothered to call and follow up until I asked questions. There is still an issue with the filing to this very day. I am hoping it can be resolved.Overall, I tried to be patient because I know the pandemic was hard on many small business owners. However, it is not fair to be charged the market rate for these types of services and barely get what you pay for.
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March 2022 by Yolanda Nollie Strength Sports Fanatic
Jannaka and the skyler accounting firm staff are outstanding and very knowledgeable about all the account services that they provide to their clients. I trust Skyler corporation with all of my business financial needs. I highly recommend Skylar corporation !
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March 2022 by Aaron C.
Jannaka and Staff: It's apparent the tax season is too busy for the both of us to help meet our goals. I waited on the phone call all day. I'm worn out by this experience. I don't wish to further our agreement and cancel this contract and agreement. There is still a 1/4 of bookkeeping needing to be done for January-April. Although, It's not entirely your fault. It was not an easy tax/bookkeeping account, the communication was muddied by time, payment, and my system with the coordinator. It does not take a few clicks like many businesses you might have, it takes many hours to make sense of two accounts both business and personal banks. But as accountants, excel sheets, charts of accounts, this should be all very possible to get done in 4-5 months you had so far. Whether by email, phone calls or texts, diligence was not exhibited. I've mentioned this before in December 2021. You agreed for the full year of my books for 2021 including taxes. As you mentioned it's easy to do taxes once the books are settled. They are still not settled. It's interesting enough we both came from the same background. This is not acceptable work. After 5 months, it remains incomplete, undone, and questions are left on both sides. However, amicably I'd like to be, we are still left with not doing due diligence. January-April of 2021 and taxes remain the same as of today - my income was stated incorrectly as of 03/21, among many other details in bookkeeping. 1/4 of $1500 $375 Refund Taxes are $175 Refund I will leave the 1 star Review until all $550 is refunded to my account. If it isn't by 12 EST noon 03/22/2022, I will bill $75 per hour with an estimation of 10-12 hours to do the rest of my books. What's not paid will be sent to collections and Attorney John Jacks will demand and find similar complaints and will file them with the Better Business Bureau and Office and all related functions to IRS and the Office of Consumer Complaints. I will not agree to any remedy at this point - I will demand this refund to be sent to my card ending in 1164 the same way I paid. I'm worn out by this process. I tried to fall on my own sword - and think if I'm just patient enough this will be done well - but it's still not done. I'm sorry for any due disrespect, however hopefully next tax season will be a better season to remember. Good luck in the office, Jannakka and staff. Thank you, Aaron Combs 512-945-8877
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February 2022 by Lik Wxt
DO NOT EVER USE THERE SERVICES THEY ARE VERY RUDE AND UNPROFESSIONAL OVER CHARGE TO DO SIMPLE QUICK BOOKS ALSO ONLY ONE 30min PHONE CALL PER MONTH TO DISCUSS YOUR BUSINESS… use quickbooks.com much cheaper with professionals willing to help you succeed with your business
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February 2022 by JJ Walker
Very knowledgeable and professional tax service. They take the time to help you understand. 5 out of 5.
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February 2022 by Megan Bridges
STRONGLY ADVISE DO NOT use Skyler Corporation for your bookkeeping and tax needs. I NEVER received any of the services I paid for and when I cancelled my service I was also told I would not be charged the monthly service fee since I never received any services. They Skylar Firm has not only charged me almost $1000 for services I NEVER received but I have not been able to get in contact with anyone for over 2 weeks in regards to a refund. THEN to add insult, on Sunday January 16 @ 4 in the morning (a week AFTER canceling my service) I FINALLY received a Profit & Loss sheet I was suppose to receive back in December from Jannaka. Keep in mind I had been calling every day since the 10th in regards to my refund. The deadline for any services expired when I canceled my service Jan 7. Skyler Corporation is EXTREMELY UNPROFESSIONAL and has taken way too much of my valuable time as a business owner.
