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November 2023 by Jody Crystal
I honestly don’t have enough good things to say about your employees, Jean Paul, Gabriel and Jamari. From the moment they rang my doorbell, I knew it was going to be a good experience. All three greeted me with friendly smiles and assurances that everything was going to be just fine. First of all, I honestly felt like these three were my family. Everything they touched, everything they moved was done with great care and respect. Since I was leaving my parent’s/childhood home, they were extra sweet and kind, and most importantly, extremely cognizant of the value, even if only sentimental, that my items held for me. I way underestimated the amount of items I packed. In the end, it was like a jigsaw puzzle to make everything fit. Jean Paul, Gabriel and Jamari never gave up and utilized every single inch of my 4 crates, fitting in all of the things that were most important to me. I watched them pack, label and transport and I never had a single worry about the safety and well being of my possessions. The crates were sealed shut right in front of my eyes. The process was thoroughly explained from the start, which alleviated the extreme anxiety I was feeling when they first arrived. The calm, encouragement and professionalism went above and beyond anything I expected. I really want these three guys to be recognized for representing your company in such a positive and professional manner. I can’t imagine any other crew being as wonderful as these three guys that I was lucky enough to see on my front porch this morning. I highly recommend your company and if Jean Paul, Gabriel and Jamari are representative of the type of employees you hire, then everyone needs to give your company their business. Thank you for a wonderful first portion of our moving experience with Sorenson.
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October 2023 by Michael Wurst
I’m Michael Wurst. On the morning of October 16, 2023 Jean Paul and Gabriel M arrived at my home. From the start these two individuals were extremely professional and friendly. They explained the furniture and boxes that were being delivered. I watched how they handled the boxes and furniture and was very impressed. These two men worked extremely hard. These items were shipped from Boston. Once again I have to show praise for these two gentlemen. Thank you.
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October 2023 by Matthew Romano
Jean Paul and Gabriel did a very good job. They were both very efficient and professional.
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October 2023 by Tom Sinquefield
The entire team at Sorenson that assisted us was phenomenal! Especially the three gentlemen that actually packed up everything and moved us in one day. A big shout out to Nick Sorenson, Ken and Walter. You guys are the BEST!
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September 2023 by Patti Deuchler
Big shout out to Nadeem Darwin and Fernando Lerma. Great movers. Professional and careful. Thank u
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August 2023 by Julio Pichardo
They when above and beyond to make sure our move was stress free. They took great care of all our belongings. I would highly recommend them to whoever is looking to move. Shoutout to the team of Naeem Darwin, Fernando Lerma, & Jamare Owens they crushed it! Thanks guys!
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July 2023 by E D'A
My Sorensen movers were professional and great at their job! We moved out of a full house in one day and made the day much less stressful. Thank you Naeem, Robert, and Fernando.
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June 2023 by Vicki Iorio
John Paul and Fernando were polite, professional and awesome. I was especially nervous about moving my Peloton bike, they took great care of it. Those guys were amaaazing. Thank you guys.
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June 2023 by Rick Appleby
Thanks so much for the fine work on a very hot day. The move in went quickly and smoothly! All in all an excellent experience!
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April 2023 by AJ
I've used them for two moves and the crews have been great both times. Very professional and helpful. Kevin and his crew this past move were fantastic.
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April 2023 by Michelle B
Do not have your items stored at this company the move out went smooth but at some point when it was at the factory my brand new king size mattress that was only 4 months old it looked like someone dragged it on the floor it was completely black my headboard same thing they broke my flat screen TV put a scratch on the face of it and broke the base they lost some of my items other pieces of furniture were damaged when I booked the appointment with the sales rep they never explained to me about insurance and what I would be covered for if that was explained better I would have taken out better insurance when a claim was issued that was a huge headache trying to get answers I barely got compensated for what everything was worth I couldn't replace anything and again it was brand new I had to go out and buy a steam cleaner to try to get the stains out of my brand new 4-month-old mattress that I haven't even finished paying off and to try to get stains out of my headboard the stains and never came out I had to go buy a whole screw and latch set for my daughter's bed frame that they took apart that I never asked them to and they lost all the screws for it the list is too long of the aggravation and money this company caused me worst experience of my life I can say that the movers were very nice but whatever happened at that warehouse while my items were stored for over a month everything went very wrong my things were mishandled it's just devastating and it breaks my heart whoever's reading this please go to another company
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March 2023 by Dani Ivanova
My family had the unfortunate experience of working with this moving company as it came recommended by our realtor. It was an incredibly easy move from one house to another in the same complex and it included only several pieces of furniture as we moved the smaller items.My issues were:- the moving crew arrived late with no warning / were slightly disorganized- I had inquired into shoe covers in my new home the day before, but the crew didn't have any so some of them were walking around on our brand new carpet with shoes on.- I'm not even sure how you can do this, but for less than 2 min truck ride from one house to the next, they broke the leg of our dresser, so this item became almost unusable.- they broke my husbada's bookshelf (it somehow split open)- when moving furniture to the second floor, they dinged our brand new wall and made a hole. One of the crew members tried to fill it in, but even with that it looks off as the color is not the same.Overall - very SLOPPY job for a such an easy move.Then I had the unfortunate experience of dealing with their customer service, Justyn Cole - in their bus dev group. He was utterly unprofessional, not understanding and definitely not accommodating.If you can avoid this company, definitely do! Not worth the money, hassle and negative experience!
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March 2023 by andrew Derhammer
They were supposed to deliver furniture today and had a 4 hr window 10-2. After not hearing anything, I called at 330 to be told all deliveries were canceled for today. I understand things happen, but the first move should be to call all scheduled customers to let them know
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March 2023 by Dani I.
My family had the unfortunate experience of working with this moving company as it came recommended by our realtor. It was an incredibly easy move from one house to another in the same complex and it included only several pieces of furniture as we moved the smaller items.My issues were:- the moving crew arrived late with no warning / were slightly disorganized - I had inquired into shoe covers in my new home the day before, but the crew didn't have any so some of them were walking around on our brand new carpet with shoes on.- I'm not even sure how you can do this, but for less than 2 min truck ride from one house to the next, they broke the leg of our dresser, so this item became almost unusable.- they broke my husbada's bookshelf (it somehow split open)- when moving furniture to the second floor, they dinged our brand new wall and made a hole. One of the crew members tried to fill it in, but even with that it looks off as the color is not the same.Overall - very SLOPPY job for a such an easy move. Then I had the unfortunate experience of dealing with their customer service, Justyn Cole - in their bus dev group. He was utterly unprofessional, not understanding and definitely not accommodating.If you can avoid this company, definitely do! Not worth the money, hassle and negative experience!
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February 2023 by Kim Baird
Corporate move went seamlessly. Nick, Thomas and their crew were professional and extremely efficient. Very happy with the outcome.
