-
September 2023 by Rashunica H.
I gifted my husband a truck detail for his birthday, but however we were disappointed with our service. I spent $120 on a hand wash but the truck is still not up to expectations. The manager did have someone re wipe it but cup holders still had food crumbs in it and there were so many missed spots on the outside and just looked dull. We dropped the truck off at 10am and was told to pick up at 2pm well 2pm turned into 4:00pm pickup then 4:30pm (when we arrived) and it still wasn't ready or started on and was finally finished at 5:30pm. Someone called and said they had been calling us for one hour because it was ready (but she didn't know we had just left from checking on it and was next door eating so they were trying to save their tail). My husband wasn't pleased and I feel like I let him down. We took it to a new car wash and they re washed it at a cheaper rate! Stand over them if you go her.
-
September 2023 by Steve Marshall
Been there forever and if you've been you know why, they do great work at reasonable prices. They just did a bang up job on my truck. She looks new again! Ask for Brady, he will not steer you wrongServices: Clay bar treatment
-
September 2023 by Cesar Gomez
Great experience here. They took really good care of my car. I did a complete wash interior and exterior and seat cleaning as well also added oil change. I had about every service done in here lol. They were great.
-
August 2023 by Jay Love
If I could give this place a zero I would! My family went today to get the full service wash and what we experienced today we would never give our business again to such an unethical place. Instead of drying down the car and cleaning the interior, the lead in the gray shirt named Anthony and the rest all decided to make fun of and make disrespectful comments about my brother with special needs. On top of that he did not care to apologize after we brought this to his attention. They left the car dirty with trash, did not wipe the interior, and they left a dirty rag inside of the car! So on top of doing such a lazy poor job, they also had the audacity to make fun of the customers. We will be calling corporate about this and expect a full refund. Just completely disgusted with their behavior! Please don’t bring your business here!Service: Auto interior vacuuming
-
August 2023 by Evelyn Lugo
I been here a few times, and I love the service they provide. I was able to get an oil change and wash at same time... Fig and Raquel are great as well as the teamServices: Auto detailing
-
August 2023 by Laney F.
Place is fast and professional! The oil change guys were very nice and efficient in getting the job done quick and the car wash guys had friendly faces. Will go back!
-
August 2023 by Jay L.
If I could give this place a zero I would! My family went today to get the full service wash and what we experienced today we would never give our business again to such an unethical place. Instead of drying down the car and cleaning the interior, the lead in the gray shirt named Anthony and the rest all decided to make fun of and make disrespectful comments about my brother with special needs. On top of that he did not care to apologize after we brought this to his attention. They left the car dirty with trash, did not wipe the interior, and they left a dirty rag inside of the car! So on top of doing such a lazy poor job, they also had the audacity to make fun of the customers. We will be calling corporate about this and expect a full refund. Just completely disgusted with their behavior! Please don't bring your business here!
-
July 2023 by Traige boyd
Run don't ever go here I went to get my car washed after dropping off my brother to work on my day off went for a 40 dollar car wash left with hundreds of dollars of damages I really don't know how bur they snapped my door joint completely off then as soon as I get in my car and notice and tell someone they were trying to make it seem like my door was always like that my window won't even close now all the way my advice only come if you want cheap car wash that turns into your worst nightmare
-
July 2023 by G M.
Edit: Thanks Heather for responding so quickly and looking into the extra credit card charge. I appreciate that you were able to find the mistake and arrange to make things right. I just visited with the Manager and was issued a refund for the extra credit card charge. He also supplied a detail service. I updated my review because even though I had a bad initial experience, Sparkling Image was able to quickly find the issue and correct the problem. I appreciate that they want their customers to be happy with the service provided and took steps to correct the issue. Furious!!! I paid to have my seats cleaned because kid had spilled some cola. That service plus the car wash came out to be $90.51. $50 for seat cleaning, $19.99 car wash, and $15 interior dressing (spraying shine on dash). I just found an additional charge on my credit card for $74.54 that I did not sign for. I didn't have any other service. WTF!!! I have my receipts. One receipt for the wash/seat cleaning and a 2nd receipt for buying a bottle of water and air freshener. That was $7.60. I'm disputing the fraudulent charge. I was already disappointed with the service I received.
-
June 2023 by Paul Drew
I just had a great service experience. I needed my head lights clean, they did a wonderful job.The Manager Krisey Lopez was so helpful, and very pleasant. Always with a smile.I will be back
-
June 2023 by Janmarie Bidot
Despite the bad reviews, I decided to come here, and let me tell you that I don’t regret it. It is the third time I have brought my and my girlfriend car for an oil, filter and coolant change services. Armando is super precessional, friendly, and careful; he explained the whole process in detail, unlike other places where they harass you to add services and hide the price útil you pay. The cleaning (detailers) was likewise professional and friendly from start to finish. If you are looking for affordable, top quality services, I recommend this place.The establishment is spacious and clean, has a conditioned waiting area, and the services take little time (depending the service 20-45 minutes). They are very reasonable with your time.Thank you very much, Armando!.Services: Auto detailing
-
June 2023 by Janmarie B.
Despite the bad reviews, I decided to come here, and let me tell you that I don't regret it. It is the third time I have brought my and my girlfriend car for an oil, filter and coolant change services. Armando is super precessional, friendly, and careful; he explained the whole process in detail, unlike other places where they harass you to add services and hide the price útil you pay. The cleaning (detailers) was likewise professional and friendly from start to finish. If you are looking for affordable, top quality services, I recommend this place.The establishment is spacious and clean, has a conditioned waiting area, and the services take little time (depending the service 20-45 minutes). They are very reasonable with your time.Thank you very much, Armando!.
-
April 2023 by Kadie
Well what can I say.. Firstly, they are one of the only few key word Few fully operating all in one car detailing and oil service change which is amazing. I got a full wash today which was great for the price they took time polishing and shining my car. I am thrilled to say I found a new car wash that is full service so no I don’t have to vacuum myself aha but I’m so impressed with the service every one was very welcoming and my car looks spanking new. Would I refer this company at the Lake Margaret location ABSOLUTELY!! P.s please if you’re a card swiper like me please bring there tip in cash it’s well deserved! Will definitely return!!Services: Polishing
-
April 2023 by Tania Ortega
The service was to perfection! My car had the FS Megular's Spray Wax X-Press and Interior Dressing and it looked like new! The staff took their time, were so pleasant, the seating areas was very comfortable and the managers were always teaming up or supervising. Great teamwork, see you soon!Services: Scratch removal
-
March 2023 by natalia Rodriguez
I am very happy with my service here. This was my first time coming in and I had a really big stain on my front seat and Eduardo, the detailer took care of it and it was like nothing had happened. I was nervous that it wouldn’t come out and it did!Jean at the front is very personable and extremely nice and I am grateful for my car wash! Thank you!
