-
January 2024 by Emil C.
This Starbucks is in Airside 2 of Terminal A, the terminal that Southwest uses. This location is central to all of the gates and gets a ton of foot traffic. Save yourself some time and skip the line to place your order. Instead, place your order on the mobile app. They even have an employee there just to help pass out the mobile app orders. With that said, if you're in a hurry, you'll probably not want to try your luck here especially when there are a lot customers. The quality and taste of my coffee was on par for any Starbucks that I've visited.
-
November 2023 by Addie L.
I would not suggest going on a busy day we almost missed our boarding call due to waiting for our drink for 1hour and 1/2 and still never got our drinks we had to do a refund.Workers were working as hard as they could but lots of people were not getting there stuff and it was very frustrating.So if you don't wanna miss your flight don't go! Not worth the line
-
October 2023 by C P
I’m not a morning person, but Dash woke me up with the great attitude. I didn’t even order coffee for myself it was for my hubby. I wanted ice water, but there’s no way to order it on the app. I wish there was a way to customize drink temperature on the app, too.
-
September 2023 by Steve Dalphrase Woodman
Lovely little Starbucks located on the2nd floor Orlando AirportGreat tasty productsMango and passionfruit lemonadeGreat pricesFriendly and Welcoming staffClean StoreSeating availableQuick serviceOpen 7 days a week
-
September 2023 by Stan Szklany
Terrible service!! Our orders of breakfast sandwiches came out 25 minutes apart. Mine was cold and watery. 2nd sandwich was cold as well. We have eaten at may Starbucks locations but this one was by far the worst in service and food experience. The person preparing the food appeared to not care, talking and joking to the other employees instead of preparing the food. When we attempted to ask the employee at the end of the counter about the rest of our order she did not make eye contact and mumbled something incomprehensible.Management needs to take a close look into this location and re educate or replace these employees. This location is near the gates where people are in a hurry to catch their flights. Great lack of caring!!
-
September 2023 by Eric Lewandowski
Location is improperly staffed most times of the day. Wait times are unreasonable given the premium charged for the product being sold. Well placed location, but be prepared to wait 45 minutes for a regular cup of coffee.
-
September 2023 by Daisy
Tues Aug 29 @ 830 am. There is morning shift girl toasting sandwiches, bagel and what have you for 10 orders. She fills up a bin filled with food then walks over to the counter to call everybody's names and their order. No wonder why there is a problem with wait times. They're doing this intentionally to work slower at their own pace. She was annoying to watch.
-
September 2023 by Chrissy C.
If you're going to be on this side of the airport, worth it to order ahead with the app. It gets extremely busy but that's not the baristas' fault. They worked efficiently and quickly despite a very long line full of many complex orders and food order in the AM before my flight. Don't go here if you're in a rush, but also don't be demanding if it's taking some time. It's a busy spot in this airport! Jessica was especially on top of calling out orders on 9/18. Thank you!
-
August 2023 by Alita Hawksworth
Friendly and efficient staff.They move the line pretty quick and as they are properly staffed.Drinks made correctly.
-
August 2023 by Nathan Pulse
Coffee was so hot it ruined the cup and the lid couldn't stay on as a result. They were also out of medium hot cups and gave me the wrong food order.
-
August 2023 by Jacqueline Aziz
This is the slowest starbucks i have been to in Every country i have been to. You will be waiting in line to order for 30 to 40 minutes. Then you will wait to get your order. The staff do not care that you are waiting. They are SO SLOW ITS PAINFUL.
-
August 2023 by Linda Paulsen
We definitely will never go back to that Starbucks. It was 11 o’clock at night but there were at least four young employees. No one greeted us when we got there. They made us wait quite a while to take our order even tho there were only three other customers. Then it took at least 18 minutes to get our Americano and our vanilla latte. There were two employees in the back room on a break drinking call beverages. There was also no cream at the station where you add items. When I asked for cream is the barista said no there isn’t any out there. I said well we need cream. Oh, she said and provided some cream. Really lame. Very poor customer service, and the Americano was only lukewarm.
-
July 2023 by Genevieve Dangelo
Unpleasant. They opened late. Almost an hour late. Had a line waiting and right before they opened told everyone they were out of hot food and Frappuccino’s. Staff was rude and seemed like doing their job was the hardest thing in the world.
-
July 2023 by Saige Pierce
I don’t usually write negative reviews but this one is justified. Me and my boyfriend walked up to the register to order two pink drinks. I saw these clear foggy whit cups so I asked how much they were to the women working. She proceeded to ignore me so I asked again. I was very calm and kind and she looked up at me with the nastiest look on her face then rudely told me the price. I then asked my boyfriend to go get two of the cups and she once again rudely said those ones are 20$ so I told him Nevermind and she proceeded to roll her eyes at me. I went to order our drinks and she had the worst attitude and asked for my name. I have it to her and she started mocking it. Me and my boyfriend were headed home from a missions trip where we got these blue shirts. She looked at my boyfriend very judgy and started to mock and make fun of our church and missions trip. She was by far the nastiest person I have ever come in contact with. If she treats all her customers this way she doesn’t deserve to have a job in customer service. I am absolutely livid about this experience! Totally dissatisfied.
-
July 2023 by Luci Colmenares
they took so long to give me 2 coffees, almost missed my flight.
