-
November 2023 by Anthony Paniagua
Great customer service here, especially from Tatiana she provided excellent recommendations and assist in picking my perfect pair of sunglasses. ?
-
September 2023 by Carlos Jerez
Really friendly staff!! Super helpfully!!
-
August 2023 by Adam Schwartz
Ordered sunglasses and received a scratched pair. Tried calling store... No answer... Tried calling corporate... Their response was to deal with the store...
-
June 2023 by Melinda Kaufman
Sunglass Hut has the most fabulous customer service I have experienced in a long time! Chelsea and Marcella at Disney's Magic Kingdom store were so knowledgeable, friendly, easy to connect w/ & most of all knew how to solve my problem! Alexis (also fabulous and knowledgeable at Mall at Millenia) completed the transaction and in less than 25 minutes took care of the swap out. These teammates worked effectively together across stores to give a white glove treatment! I am grateful and thank you ALL for ensuring I returned to scratch free sunglasses! Sunglass hut is my favorite store from a Forever Buyer...
-
August 2022 by Kattet E
Really nice store!! Very nice helpful and attentive staff!!The store was clean and everything on order!!!I recommend this location!!!
-
July 2022 by Michelle Larson
Attentive, friendly, helpful, knowledgeable sales team. Can’t ask for more than that! Went in for one pair of Ray Bans, she sold me on another just by showing me colors, new style, and telling me about a promo going on. I always get great service at this Millenia Mall location.
-
July 2022 by Rubi Stanton
Great customer service, love the quality & brands.
-
June 2022 by Yereili Galan
The young lady, Tanairy who assisted my husband and I was great! She was so patient and helpful. Assisted us both with finding the perfect pair of sunglasses.
-
January 2022 by Darren Rapson
Great experience. Sarah was very helpful with helping me choose 2 sun glasses that suited me. I trusted her opinion and made the purchase. When I got home and showed my wife, she gave me the thumbs up.
-
January 2022 by Thomas Abeling
Dee is such a nice person, very professional, and customer-oriented. Congratulation to her. We purchased the glasses because she was patient enough to walk us through all options, explaining all details on each model.
-
November 2021 by Chris Gast
The perfect pair promise is a lie. I ordered a custom pair from this store and they sent me the wrong sunglasses. When I tried to return them and they said they don’t take returns from custom orders! But they weren’t what I ordered! Garbage business
-
September 2021 by Laura Ghilardi Miller
I wanted to purchase a pair of Gucci sunglasses…..$395.00……when I asked if I could have a new pair as opposed to the one on the rack that had been tried on by many people I was told I could go somewhere else if that’s what I wanted. This was my first experience with this company and I assure you it is my last. If this were my store I would never have that person working for me. No customer service skills at all! You lost a $395.00 sale because of her…..she might want to consider a career change.
-
September 2021 by derek pollard
I purchased 2 pair of glasses from this store in the Millenia mall, they proceeded to charge my debit card twice for the same transaction. This happened on 8-8-21, I went to the store on 8-9-21 to inform them of what had happened. The woman took my information as well as a picture of the receipt, she said she would call me back the following day, that was a lie. I called them back on 8-11-21 and the store manager proceeded to give me the run around. Buyer beware!!!!!!!!
-
May 2021 by Ashley Catlett
4200 Conroy Rd Spc E115 Orlando FL 32838 THIS Sunglasses Hut is OUTSTANDING!! It was extremely clean, well managed and nicely stocked! I went in with my girlfriend to get a pair of my ray bands fixed. The rapper “Da Baby” was present in the mall & Nardia (one of the sales reps in Sunglasses Hut) treated my lady and I JUST LIKE THE RAPPER!! She treated us like valued superstar celebrities!! It was extremely flattering and the best ultra customer service I have experienced ever at a glasses place!Nardia took her time to understand the issue with my Ray Bands, she listened to what exactly I wanted and helped me in the best possible way, with fantastic upbeat energy and with an electric smile. After Nardia helped my lady and I get my issue resolved she showed us some other really cool glasses to keep a look out for and informed us that in the future to come back to her and she would be delighted to assist us again with any purchases. The experience she blessed my lady and I with gives me hope for our world. I am grateful and thankful to Nardia for the kindness, assistance and patience she gave us. All the other sales people there seemed just as fantastic. My lady and I just didn’t get a chance to connect with them BUT over all the environment THAT sunglasses hut provides is great and topnotch service!!
-
December 2020 by Debra Guercio
The sales rep took her time helping my boyfriend choose his shades ?. She was professional and polite.
