Truist is a bank that offers customer service aimed at resolving banking questions and concerns quickly and professionally. Customers have praised staff members like Stephanie, Maria Williams, and Raul for their prompt, thorough, and kind assistance, especially during issues such as transactions and fraud incidents. The bank has implemented temporary service adjustments, including drive-thru teller services and appointment-only visits, to ensure safety. Some branches without drive-thru lanes remain open with enhanced sanitization measures, providing reliable support during these times.
Excellent service, very nice staff Very grateful for the help 100% recommended #1
March 2024
Excellent customer service provided by Stephanie.Quick resolution to all my banking questions and concerns.Five stars for stellar customer service.
May 2023
Maria Williams is amazing!! I give her 10 stars ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ I had an issue with the transaction & she resolved it in no time. Thanks so much for helping me with this!! I will always keep you in mind for my banking needs!!!
