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November 2023 by Ted B
Anna was amazing! Very helpful and the best product knowledge highly recommend
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September 2023 by Dana M.
Called ahead to see if an item could be price matched and was told it would be possible, I made sure to repeat the exact price on the phone that i was looking to get the item for and was confirmed once again that I could get it for that price. Came in to the store to purchase item and the associate said that they were no longer able to offer me the price they had originally told me I could get it for and continued to say that she was there when she was not the person I had spoken with originally. I wish they would've just been honest with me over the phone instead of changing their minds last minute.
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July 2023 by Gin W
Love Swarovski jewellery pieces and watches... they are long lasting very good to look at and reasonable in price against other known brands. We shopped at the location in the Millennia Mall, Orlando where the sales associates were very welcoming and helpful... you just cannot go wrong with Swarovski!!
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July 2023 by Kevin Bird
Expensive. Lovely staff. Beautiful store.
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January 2023 by Jeff Bridges
Excellent customer service! The two employees were very friendly and professional on Wednesday evening, December 7th, 2023. The lady who helped me with my online order was so patient and helpful...even assisting me with availability and options for getting other Holiday products. Thank you!
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December 2022 by Jeffery B.
Excellent customer service! The two employees were very friendly and professional on Wednesday evening, December 7th, 2023. The lady who helped me with my online order was so patient and helpful...even assisting me with availability and options for getting other Holiday products. Thank you!
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November 2022 by Gandih Gheir Ibrahim
Today my brother and I bought a gift to our Mom and a Young Venezuelan girl was there and she was very nice, professional and helped us to find the right gift. I forgot her name but I felt it would be nice to leave a review on Google which I never do usually. Recommended.
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September 2022 by A J
Extremely rude manager. Obviously doesn’t know how to serve customers in a respectful manner. Young girl that served was very sweet.Wont return.
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September 2022 by Sirley N
Very rude sales associate Maria Rosado.I’m loyal customer almost 6 years already and this time it was the worse customer service of my life i got gift from my husband i came to the store to change to another ring that it’s more expensive to the one that my husband gave to me also bring a earring that turn to black after 2 times used and Maria Rosado don’t even want to check the computador my purchase i gave my husband informations and she said right the way she won’t change because i did put different piece inside of the swarosviski package to steal the store. Everything was packed with the label and swarosviski bag she doesn’t have reason to say i didn’t put different piece. She just try to call me thief. After that i asked to talk to the manager she said the manager was off and if i keep at the store she will call the police for me. Excuse me she just said i want steal the store without any prove and she wants to calthe security she the manager will be there at 3 pm, i wait for the manager just to said how bad i was feeling about being called thief because by that time i don’t feel i have to keep spending my money ove… but i know nothing is going to happen.I have many pieces from swarosviski but now i’m so upset even to use the pieces that i have in my house, i don’t want spend a penny anymore with them to be treat so bad like i was today. Very disrespectful and rude customer service.Edit: I did contact Swarovski and they just give u automatic answers i still need to change or even return because i don’t use it anymore. Now where can i go? i don’t want go back to this worse store the 30 days gonna expire soon.
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May 2022 by Sirley Nascimento
Very rude sales associate Maria Rosado.I’m loyal customer almost 6 years already and this time it was the worse customer service of my life i got gift from my husband i came to the store to change to another ring that it’s more expensive to the one that my husband gave to me also bring a earring that turn to black after 2 times used and Maria Rosado don’t even want to check the computador my purchase i gave my husband informations and she said right the way she won’t change because i did put different piece inside of the swarosviski package to steal the store. Everything was packed with the label and swarosviski bag she doesn’t have reason to say i didn’t put different piece. She just try to call me thief. After that i asked to talk to the manager she said the manager was off and if i keep at the store she will call the police for me. Excuse me she just said i want steal the store without any prove and she wants to calthe security she the manager will be there at 3 pm, i wait for the manager just to said how bad i was feeling about being called thief because by that time i don’t feel i have to keep spending my money ove… but i know nothing is going to happen.I have many pieces from swarosviski but now i’m so upset even to use the pieces that i have in my house, i don’t want spend a penny anymore with them to be treat so bad like i was today. Very disrespectful and rude customer service.Edit: I did contact Swarovski and they just give u automatic answers i still need to change or even return because i don’t use it anymore. Now where can i go? i don’t want go back to this worse store the 30 days gonna expire soon.
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May 2022 by Irene Reitzammer
all the sparkles one needs! The staff is friendly and patient with showing and recommending all the beautiful items
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April 2022 by Alison Jones
Extremely rude manager. Obviously doesn’t know how to serve customers in a respectful manner. Young girl that served was very sweet.Wont return.
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March 2022 by Raven A. Ritchie
The woman working was super sweet, and I love what I got
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December 2021 by Mitchell Jimenez
Love the quality of jewelry and service at this location.
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November 2021 by Celeste Salvato
Everyone was so helpful.
