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November 2023 by Gardana Williams
My experience this morning was less than stellar.ADAM, the owners son, and manager lacked the capacity to speak to me properly and professionally as I tried to redeem a carwash code that didn't register. Instead of offering great customer service, he argued with me in front of his employee. I was still willing to get my car wash without the code. I drove from Altamonte springs to Sand lake because I value the sweetwater brand and efficiency. After his lack of concern and care and rude treatment, I will NOT be returning.
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November 2023 by Ashley Wallace
It rained on the day I came thru and they offer a 2 day rain guarantee so I came back the next day. Not only did the manager upgrade my “free express wash” but stopped by while I was vacuuming to make sure the car came out spotless. Also the attendants take their time to clean the front and rear bumper before you go in the wash which is nice. Huge shoutout to Andrew and Kevin for the top tier customer service and gaining a loyal customer. Thanks guys!
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October 2023 by Apollo ..
Good spot. Was in and out. Free self use vacuums after wash. I did the exterior only as I like doing the interior myself. Would definitely return.
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September 2023 by Aaron Prohaska
8/19/2023It was busy so was only able to get a wash. Not as good as getting the upgraded service but the car looks better than it did.1/14/2022I bought the upgraded service so they hand dried and cleaned the interior of the car. The team did a pretty good job and my car needed it bad. Was exactly what it needed.
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September 2023 by F Iablonski
Pretty often, vacs with problems like:Low suction, hoses following a part.It's hard to find a vac working lately on this place.It had better times with previous administration.
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September 2023 by William Diouf
Chris and the team are amazing and very attentive. I get two of my cars washed there weekly and couldn’t be any happier. Keep up the great work!!Services: Auto detailing
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September 2023 by Leonidas P.
This place is amazing. Quality cleaning and excellent service. Chris Hall is always accommodating! I highly recommend them.
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September 2023 by Srinivaasan A
Interior detailing service is a rip off.. $55 wasted.. I was surprised how quickly they finished that.. it was not detailing at all.. just a quick and dirty vacuuming.. they should stop advertising it as detailing service and call it an express vacuuming service and charge the appropriate price
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September 2023 by Steven N.
PLEASE BE AWARE: On 9/7/2023 I decided to try out the Sweetwater Carwash services for the first time. At the Apopka location, I purchased the Premium Exterior Wash with the Full Service and Wax upgrade. Somewhere during the process, my car was damaged. The following morning I contacted the Apopka location to speak with someone about resolving the issue. The Apopka management team completed an incident report, which was forwarded to the corporate office. I was contacted by a member of the corporate team and told that the damage (a scratch on the door) didn't occur during the wash and wax. Unfortunately, this matter wasn't resolved to my satisfaction and needless say I am extremely disappointed in the level of customer service received. I wouldn't recommend their services to anyone!
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August 2023 by Dr. Karina Lopez
Hello and Good Afternoon,Today there were two employees caught in a verbal altercation. One of which wore a red shirt and the other a blue shirt. The red shirt gentleman was older. The blue shirt young lady was young, Highschool-maybe- young.Her behavior was inappropriate. She was yelling inches from my side. Her voice grew and grew. She kept asking, “For what?”Obviously, she did not want to address the issue for which the older man was seeking her attention.This type of behavior is why the younger population is looked down upon but it cannot go without consequences.I have been a loyal customer for 6 years.And this should go without saying, but said behavior will deter future customers.Not to mention, employees looked unhappy and provided sub par service today. For your business to flourish your employees must want to be there and must treat customers better. I have never ever seen such poor service like today from your company.Sincerely,DL
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August 2023 by DAVID LYONS
Sweetwater pretty good eight dollars car wash always find the s marks unless you’re doing the $20 car wash. Overall if you just need a quick clean on your car it will do the job as far as a deep clean I’m gonna say not so good but the vacuums and everything you know that adds up so if you wanna just quickly, you can I would say yes, but I always find myself having to clean my hubcaps and clean stuff like tree pollen off after I’ve had the car wash cost of the basic car wash is eight dollars goes all the way up to $44 or you can do a monthly as many car wash as you want for $23
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August 2023 by kelly vasquez
Michelle is amazing! Cares so much about her customers and goes above and beyond. Really do appreciate her, she’s awesome!!!! She willl make sure you leave satisfied. Wish her the best in everything.
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June 2023 by Daniel Southwick
Great value if you’re looking to get your car washed regularly. I signed up for the monthly subscription and it’s super easy to use. You drive up and the camera reads your plates and let’s you in. If you want to upgrade you just select the services you want and pay at the kiosk. Every time I get my car detailed I’m super happy with the outcome. Friendly customer service. My only complaint is the wash doesn’t always clean the back of my suv entirely so sometimes it needs a touch up.
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June 2023 by Tiffany Bailey
I paid over $50 for a car wash and them to detail the inside….. don’t waste your money having these guys do the inside of you vehicle…. They literally only vacuumed the floors, they did not wipe down or clean anything else.
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May 2023 by Jay S.
I paid $38 which didn't include vacuuming.....which I thought was ridiculous. I will never go there again.
